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Strong Volkswagen - Service Center

Salt Lake City, UT

3.7
225 Reviews

225 Reviews of Strong Volkswagen - Service Center

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September 15, 2017

The enitre Team at Strong VW does a wonderful job! The Management and Strong does an amazing job of selecting staff that go out of there way to recognize you as a customer/guest. They do not treat you More

by Billy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen and Joe Martin
July 21, 2017

10,000 mile check Always get immediate attention, polite inquiry as to reason for service, follow through with call on findings, great shuttle service to/from work, reg More

by passat owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Shimizu
Jul 22, 2017 -

Strong Volkswagen responded

Thank you for your 5 star ratings and review--and most of all, for giving us the opportunity to earn your 100% satisfaction! We strive to roll out the red carpet with every chance we are given; so thank you for choosing our amazing team! Hopefully you took advantage of our complimentary shuttle service, or found our brand new building & lounge a comfortable & beautiful place to be as you waited for your Passat's service to be completed. Hopefully this visit will help to ensure you will always look to Strong Volkswagen for all of your car's service needs!

July 19, 2017

Professional and friendly service They are so mindful of the customer by giving real wait times and keeping me updated with progress. Great customer service and doing quality work! More

by Howcroft1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makayla Shimizu
Aug 04, 2017 -

Strong Volkswagen responded

Thank you for your 5 star ratings and review--and most of all, for giving our amazing service department the opportunity to serve you! As you experienced, Makayla is proving to be an invaluable addition to our service department, due to her incredible customer service and genuine attentiveness. Thank you for taking a moment to share your experience and praise; it provides invaluable measurement of our success with earning your satisfaction and sincere happiness with our team. Hopefully this experience will continue to sustain your quick decision, to always choose Strong Volkswagen for all of your car's service and maintenance needs! Best wishes from all of us at Strong Volkswagen

July 14, 2017

Good Dealship Which Always Does Good Work! Strong VW has always been a cut above other dealers and service providers. Always quick to please and never over promises on time deadlines. Sales a More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makayla Shimizu
Aug 12, 2017 -

Strong Volkswagen responded

Thank you for taking the time to give our amazing Service department your invaluable feedback! Our ultimate goal is to earn our customer's full satisfaction with every opportunity we are given--AND with every facet and step of their visit; so thank you for giving us measurement we are impeccably on track! We truly try to stay on point with efficiency while always staying focused on the quality of work and sensitive to our customer's timeframe and schedule as well. Definitely continue your fantastic experience with your car Jan--and know that we sincerely appreciate and value the chance to serve you! Best wishes from all of us at Strong Volkswagen

June 11, 2017

great customer service Went there to service my E golf`s , received extreme good customer service and on time , very good and friendly people to work with . A++++++++++ More

by E golf guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in service
April 07, 2017

Joe is amazing Joe, my service manager, is the best. I have owned over 40 cars and have never been treated so well and professionally. This man took care of my car More

by RubenVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
March 01, 2017

Outstanding Service Center at Strong VW Excellent service center! Knowledgeable and professional staff go above and beyond for their customers! Even if Corporate designs the customer service More

by Diesel_Garage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Javier, Mitch
February 26, 2017

Great service, nice people Javier was kind and patient, explaining the repairs my VW needs. The facility is being remodeled right now, so I'm excited to see how nice it will be More

by mhilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
February 13, 2017

Just a routine under warranty service, but always awesome I love going here its always a great experience. These guys are super helpful and really friendly. I left my car and the shuttle drove me to work. More

by smorgyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2017

Strong service is the best service. I had two flats and losing my mind but thank goodness for Chip and his guys in service who continuously come to my rescue every time! They took my key More

by Phavili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gustavson
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