
Strong Volkswagen
Salt Lake City, UT
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5,429 Reviews of Strong Volkswagen
New Car Purchase I am so happy with Chadwick Fairbanks and Tony Glavas at Strong VW. They made my first car buying experience awesome! They really worked with my time I am so happy with Chadwick Fairbanks and Tony Glavas at Strong VW. They made my first car buying experience awesome! They really worked with my time restraints to get new rims and tint done on my car in one day. Thanks guys! More
routine maintenance I called last minute on a Saturday morning fully expecting to be told the service dept was too busy to service that day but Brian Edwards worked me in I called last minute on a Saturday morning fully expecting to be told the service dept was too busy to service that day but Brian Edwards worked me in that day. This is one of the many reasons I return to Strong for service even I live in Sandy. More
Tony is the best! He listens and delivers!! No hassles! Tony always finds just what I want at the price I want which makes it so easy!! Love him! He listens and delivers!! No hassles! Tony always finds just what I want at the price I want which makes it so easy!! Love him! More
Solid service from sale to mantainance I purchased the exact car I wanted at this dealership and am planning on using the service department for the time I have it. I have been very pleased I purchased the exact car I wanted at this dealership and am planning on using the service department for the time I have it. I have been very pleased with the unscheduled drive in oil changes because they get right to it and finish in a timely manner. My dealings with managers, salespeople and mechanics has been very agreeable and will recommend this dealership to my friends. More
Mixed experience, some good but some dishonesty and sleeze I did get a very good deal there, because they were desperate to make a sale. The salespeople I dealt with were nice and straightforward, but the sal I did get a very good deal there, because they were desperate to make a sale. The salespeople I dealt with were nice and straightforward, but the sales manager and finance person were awful. The finance person attempted to sneak some warranty items on to my lease without even telling me. Luckily I had a lease calculator on my phone and caught her. They also lied about the interest rate (money factor), telling me that the rate was 1% when it was really 5%. Again, I caught them in this lie using my phone. Generally the experience reminded me of the "old days" where you deal with sleazy scammers. If you go, do your homework and bring an app (I recommend "Leasify" if you're leasing). Carlos and Derek in sales were very good and I would deal with them again, but I'm not sure I'd go to this dealership again due to the others. More
"New Turbo" Thank Robert Shinall for getting the "Turbo" back in my diesel! Your service along with your department was fantastic in getting my car fixed and back Thank Robert Shinall for getting the "Turbo" back in my diesel! Your service along with your department was fantastic in getting my car fixed and back on the road. Thank you for your expert knowledge and willingness to talk me through each step along the way. More
Prompt Service I recent VW fuel pump recall required a return trip to Strong. The scheduled appointment called for the service to be completed in just over an hour I recent VW fuel pump recall required a return trip to Strong. The scheduled appointment called for the service to be completed in just over an hour once a tech had my car in the bay. In about 45 minutes, Donald Beers informed me that my car was ready to go - the fuel pump recall, an entire car safety check, and an exterior wash was all completed. More
New Tires For My FJ Cruiser Strong Volkswagen has the best service department of any dealership! Chip Bryson and his crew are fantastic and help in every way possible. From loa Strong Volkswagen has the best service department of any dealership! Chip Bryson and his crew are fantastic and help in every way possible. From loaner cars to a ride home while they are working on your vehicle, they are always willing to go above and beyond! I even take my Toyota as well as my Volkswagen to them as I refuse to go anywhere else! More
Best Service I can get a new car anywhere, but ongoing quality service is another story. Chip has been my service manager for all of the VWs that I have purchased I can get a new car anywhere, but ongoing quality service is another story. Chip has been my service manager for all of the VWs that I have purchased as well as those purchased for my children. Chip is the reason I go to Strong VW, More
Chip always delights me with "exquisite care." Chip arranged for best time to bring car for maintenance. Arranged for transportation and completed all the items we discussed at the beginning. He Chip arranged for best time to bring car for maintenance. Arranged for transportation and completed all the items we discussed at the beginning. He kept me informed of repair process and called me as soon as the car was done. My car was washed and well presented. Thank you Chip More