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Strong Volkswagen

Salt Lake City, UT

4.9
5,428 Reviews

1070 S Main St

Salt Lake City, UT

84101

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5,428 Reviews of Strong Volkswagen

January 18, 2020

Was shown what we wanted without being side tracked . Had a great salesman that knew the vehicle well. We would buy here again. Sometime in the furure More

by Tahellier
Recommend Dealer
Yes
Employees Worked With
Mark Gremillion, Jackson Strong
January 18, 2020

I was really impressed with all the new tech I was able to get for a reasonable price in a car so fun to drive. The sales people are terrific too! More

by 9647csd
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan, David Keith
January 18, 2020

I came here because I had heard of them as a reputable dealership. I had shopped around other dealerships, but the other cars I had tried all ended up having bad transmissions. More

by jldennis1994
Recommend Dealer
Yes
Employees Worked With
Rob Thomas
January 18, 2020

My brother recommended coming here for the service and Volkswagen warranty. You can get a great quality car for reasonable price. Rob has been honest and straightforward with the options I was eligible fo More

by Andrea
Recommend Dealer
Yes
Employees Worked With
Rob Thomas
January 18, 2020

Loved it! Andy and Gordan were the best to work with. They answered every single question we had. Very nice and knowledgeable of all promotions. Great Guys! More

by Hepner
Recommend Dealer
Yes
Employees Worked With
Gordon Masima, Mark Judson, Andy Carr
January 18, 2020

This is our 3rd car from Strong, they are fair and the customer service is great.. We love the lifetime warranty and car washes they offer.. More

by janawilliams85
Recommend Dealer
Yes
Employees Worked With
Kristina Galvin
January 17, 2020

Kayden was exceptional to work with. And we found our buying experience a pleasant one. We would highly recommend anyone looking to purchase a vehicle from strong VW. More

by Joni.case
Recommend Dealer
Yes
Employees Worked With
Joe Martin, Joe Martin
January 17, 2020

Grant went the extra mile to help me out with finding the right car for my budget. The lifetime warranty and VIP program sealed the deal. More

by Bacci81
Recommend Dealer
Yes
Employees Worked With
Grant
January 17, 2020

Really bad experience with this dealership because they keep me there for four hours and they didn’t help me, Rob was the sales person who was supposed to help me, he ask me to start doing the review and g More

by juliomarin15
Recommend Dealer
No
Employees Worked With
Rob Thomas
Jan 23, 2020 -

Strong Volkswagen responded

Julio, we regret to hear that we did not meet your expectations or earn your business. Some of the items you listed that led to your dissatisfaction however need to be addressed. After investigating the details of your visit, the reason that it took longer than usual to get an approval on your deal was that we were dealing with less than perfect credit. Rest assured, we always are seeking to get the best approvals, rates and terms for our customers. Rob and our fiance team had submitted information to the lenders and at that time we were at their mercy in regards to how long it took to get that approval back from them (If you got approved at all.) You also shared your disappointment with not coming to terms on payments before gathering credit information from a cosigner. Unfortunately, without knowing what kind of credit we are working with in situations where credit is not ideal, it is impossible to structure the deal correctly or predict payments. Gathering that information from all parties on the deal is prerequisite to quoting terms, interest rates and payments. All in all, we can emphasize with your frustrations in the time that it took during your visit. However the time that was taken was time being used trying to get you an approval. We do wish you the best of luck in your search and would love the opportunity to work with you again in the future if you so choose. Thank you.

January 17, 2020

Volkswagen was amazing and super helpful. Our salesman was very nice and worked very quickly, he answered all our questions. He was very patient and was excellent at meeting our needs. More

by katemaw19
Recommend Dealer
Yes
Employees Worked With
Gordon , Andy Carr
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