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Strong Volkswagen
Salt Lake City, UT
5,423 Reviews
Strong Volkswagen, owned by the Strong Family since 1955, is a trusted and customer-focused dealership in Salt Lake City. With a wide range of new and pre-owned Volkswagen vehicles, a dedicated service department, and a commitment to exceptional customer service, they have become a pillar of the community. Customers can expect personalized attention, knowledgeable assistance, and a welcoming environment when visiting Strong Volkswagen. Their longevity, reliability, and family values make them the go-to choice for Volkswagen enthusiasts in Salt Lake City. We were the first Volkswagen dealership in the state of Utah and we are the 3rd oldest Volkswagen dealership in the country. At Strong VW you'll always be treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,423 reviews
May 16, 2009
I worked with Eric though the internet and he gave me a price, and I shopped it around and another dealership said they can beat it out, and when I went into the other dealership they couldn't. So, I bough price, and I shopped it around and another dealership said they can beat it out, and when I went into the other dealership they couldn't. So, I bought from Eric at Strong VW and I wish I never went to Southtowne VW because they are liars. More
by RG12
Employees Worked With
6, Eric Gustavson
May 07, 2009
I recently bought a Touareg from Matt at Strong VW. I had a great experience and would highly recommend anyone in the market for a Volkswagen to contact this great dealership. Firstly, they were respectful a great experience and would highly recommend anyone in the market for a Volkswagen to contact this great dealership. Firstly, they were respectful of my time, 90% of the transaction was done via email / phone. The actual time I spent in the dealership was minimal. I received accurate, honest information and (most importantly) there weren't any surprises or changes when I went to sign the paperwork. I'd recommend these guys to anyone. Thanks Strong VW, I love my Touareg! More
by Madelinegrey
November 01, 2004
This dealership has broken several oral contracts related to service issues. I was told on Monday when my car went in for service that I would be getting new brakes. When I picked up the car on Friday I di to service issues. I was told on Monday when my car went in for service that I would be getting new brakes. When I picked up the car on Friday I did not have new brakes, but a bandaid repair job. At no time during the week was I notified of this change of action. I have been lied to regarding contacting customer representatives from the corporate offices by the dealership. I was informed that I would not be able to interact with this individual by the dealership, but corporate told me otherwise. Service people do not call back... the responsibility is put on the customer to follow-up. Several of the males in the service department are very condescending towards women; they act as if I don't have a clue about cars, as if I am not interested in my own car and I am not allowed to have an opinion related to the provided service. I have been encouraged to "give them all fives" on the corporate customer service survey, and "if I am not able to do that, I should contact the service department before taking the survey." They'll run you in circles so that you get tired and want to give up, ultimately allowing them to have taken advantage of you as a customer! More
by mdixon
Employees Worked With
justin, steve, nate, shayla
