Strong Volkswagen

After explaining that I would be moving out of state to start a new 6 figure job, I asked the salesman, who asked the sales manager and finance manager if I would be approved to buy a new/used car despite start a new 6 figure job, I asked the salesman, who asked the sales manager and finance manager if I would be approved to buy a new/used car despite not having a start date until about a week after the deal. If no, fine, I'd wait until after my move out of state; if yes, I'd buy a car from them if we could agree. Of course, they said no problem. Sooo, I spend over 8 hours approaching everything in good faith, providing info and agreeing on a Touareg. At the last minute, the business manager tells me they can't do the deal unless I give them a sizable deposit to hold the car and then, after I start my new job I can drive 9 hours back to pick up my car. When I reject this out of hand, expressed my displeasure over the way they wasted a large amount of my time, Shad (the sales manager who told me I could trust him because he does things differently than other dealers) begged me not to leave upset and promised to call the owner, Brad Strong, to get approval. He said to give him an hour and he would make this right. Never heard from him again. Bottom line, they knew there would be a snag, but schemed that if they could get me far enough into the deal and invested in the car, they could change the game and I'd still be ok with it. They showed callous disrespect and heartless gamesmanship while counting on their powers of persuasion to sucker me into a BS deal. I wholeheartedly recommend you to distrust this group, especially Shad. In our great capitalist system, the only way to change the bad behavior of a corporation is to not do business with them, which is what I vigorously recommend. More

We purchased out first Jetta TDI from Eric back in 2006. The car and the experience were so positive that we recently purchased our second Jetta TDI from Strong VW and were pleased to work with Eric once ag The car and the experience were so positive that we recently purchased our second Jetta TDI from Strong VW and were pleased to work with Eric once again. Thank you for making our car buying experiences hassle free! More

It is never easy to sell as sales person. I have been in an industry that requires customer service and full time pr for 40 years. Matt Hansen is the consumate sales person with regards to these primary an industry that requires customer service and full time pr for 40 years. Matt Hansen is the consumate sales person with regards to these primary qualities. He is honest, he is transparent and his advice is without regard to his income. I reccomend him and Strongs highly and by virture of my experiences, which are many with Strongs, you will not find a better place to purchase your next vehicle. More

When it comes to VW first thing that comes to mind is Strong VW. I have bought several cars form Strong and always come back and see Matt or Eric for all my needs, whether it is a technical question or j Strong VW. I have bought several cars form Strong and always come back and see Matt or Eric for all my needs, whether it is a technical question or just to talk new models I am always treated with respect and feel not only like a customer but a friend too. I would recommend Matt and or Eric for all of your needs. Thanks guys you have a customer and friend for life!!! More

We have purchased a few cars through Matt Hansen at Dave Strong VW over the years, mostly recently a GTI. I cannot say enough about what a difference the sales experience is with Matt as opposed to other d Strong VW over the years, mostly recently a GTI. I cannot say enough about what a difference the sales experience is with Matt as opposed to other dealerships and other salespeople we have worked with - night and day. Rather than leaving annoyed and feeling that you have to constantly be on guard for high-pressure sales tactics, Matt has always been extremely professional, knowledgeable, polite, genuine, respectful and patient. He listens to every detail of what you are looking for, works very hard to find what you need, and is a straight-shooter through the whole process. Not only that, but when we have returned to have the car serviced Matt has been very gracious with his time and has helped us find accessories and answered questions about unique features and upkeep of our car. (It is also worth nothing that Dave Strong's service department is second to none). The cars you see on Dave Strong's lot are only a small assortment of the vehicles they actually have on hand, and Matt is always up on their current inventory and gets the cars we want to drive when we show up. Matt's sales approach could be the model for other dealers. He is open, honest, fair, and no-pressure. He has gone far out of his way to make deals work out for us. Matt seems to be one of the few guys out there that gets that if you can feel great about your experience that is the best way to get repeat business. Not only have we returned to buy cars specifically from him, but we have referred friends and family to him on numerous occasions. It is nice to know you can refer a friend and have full confidence that they will have the same experience we have had. Every single person we have sent to him has been blown away by how relaxed and easy their buying experience was. If you are looking for a VW, make it easy on yourself and drop in to Dave Strong's and ask for Matt. More

We've been a Volvo and Honda family for years, but I came across the Strong Volkswagen webpage and started talking cars with Matt Hansen, who (I believe) manages web operations for the dealership. He was ve across the Strong Volkswagen webpage and started talking cars with Matt Hansen, who (I believe) manages web operations for the dealership. He was very professional but also generous in the amount of time and information he was willing to offer. By the end, I felt like I was able to make an informed decision. Unfortunately, this time that meant not buying any car, at Strong or elsewhere. But given the exceptional service given to me, I'll be back. More

This was my fourth new VW purchase in a row with Matt at Dave Strongs. Oddly enough, I had been attempting to put together a deal with a competitor and it was a night and day difference. The high-pressure s Dave Strongs. Oddly enough, I had been attempting to put together a deal with a competitor and it was a night and day difference. The high-pressure sales tactics at the other dealer were horrible and quite frustrating. Dave Strongs made me a great deal for a great car and I learned a lesson. I will never cheat on my salesman again. More

My husband and I had finally decided we needed a new car. This was our first "new" car. We had previously owned a '69 VW Bug and wanted to stay with Volkswagen. We walked into Dave Strong and were immedia This was our first "new" car. We had previously owned a '69 VW Bug and wanted to stay with Volkswagen. We walked into Dave Strong and were immediately greeted with smiles by Matt Hansen. We test drove quite a few Jettas and Golfs that day but were smitten with a gray Jetta 1.8 Turbo. After the test drive we knew we had to have it! Matt gave us an amazing deal on the car and we were ready to sign. We loved the idea of having it financed through VW and were thrilled with the low interest that was being offered. So far everything had been running smoothly and we were very impressed by everyone we had worked with so far. Then we hit a snag with the interest rate. We were a bit disappointed so we told Matt that we would think about it and return the next day with our answer. Within 30 minutes we received a phone call from your finance guy (wish I remembered his name) who told us that not only did he fight and win to get us the lowest interest rate possible but because of the trouble it caused he would knock $1500 off the price of the car. Need I add, WOW! Not only have we referred every person we know in need of a new car to Dave Strong VW and Matt Hansen but because of our great experience there, we will only buy our cars from that dealership. More

Matt is by far the best salesperson I've ever dealt with. He has gone far beyond what I would say any other salesperson would go. My wife and I have purchased 2 new cars from him, and when it came time to th He has gone far beyond what I would say any other salesperson would go. My wife and I have purchased 2 new cars from him, and when it came time to the 3rd, he continually helped me try and locate what we were looking for. Although what we ended up finding was out of state, he still gave me great information regarding my purchase from a private individual. I would say that my persistence has been overpowering at times, but not once did Matt say for me to deal with it on my own. He was patient and worked with me for several months, (almost a complete year) looking for my current car. Strong's VW on a whole is a new experience for a dealership. I have never felt so comfortable buying a car from anyone like I have from Strongs. Matt has figured out that people don't want to deal with sketchy sales people, so his approach is straight forward, and open from the start. He will do his best to get you what you want and what you want it for. So far, from my experience of buying cars from him, it's a far better deal than what you'd get at other local dealerships. More

Everytime I contact the sales team at Strong's Volkswagen, I am always amazed at their customer service and their product knowledge. I have purchased 3 cars from Strong's and will always call them Volkswagen, I am always amazed at their customer service and their product knowledge. I have purchased 3 cars from Strong's and will always call them first for future car purchases. I wish Strong's sold other brands, like Ford or GM products. More