Strong Volkswagen

Prompt Service I recent VW fuel pump recall required a return trip to Strong. The scheduled appointment called for the service to be completed in just over an hour I recent VW fuel pump recall required a return trip to Strong. The scheduled appointment called for the service to be completed in just over an hour once a tech had my car in the bay. In about 45 minutes, Donald Beers informed me that my car was ready to go - the fuel pump recall, an entire car safety check, and an exterior wash was all completed. More

New Tires For My FJ Cruiser Strong Volkswagen has the best service department of any dealership! Chip Bryson and his crew are fantastic and help in every way possible. From loa Strong Volkswagen has the best service department of any dealership! Chip Bryson and his crew are fantastic and help in every way possible. From loaner cars to a ride home while they are working on your vehicle, they are always willing to go above and beyond! I even take my Toyota as well as my Volkswagen to them as I refuse to go anywhere else! More

Best Service I can get a new car anywhere, but ongoing quality service is another story. Chip has been my service manager for all of the VWs that I have purchased I can get a new car anywhere, but ongoing quality service is another story. Chip has been my service manager for all of the VWs that I have purchased as well as those purchased for my children. Chip is the reason I go to Strong VW, More

Chip always delights me with "exquisite care." Chip arranged for best time to bring car for maintenance. Arranged for transportation and completed all the items we discussed at the beginning. He Chip arranged for best time to bring car for maintenance. Arranged for transportation and completed all the items we discussed at the beginning. He kept me informed of repair process and called me as soon as the car was done. My car was washed and well presented. Thank you Chip More

Why I won't recommend. I bought a 2013 Impala from Strong VW. It was the lowest mileage Impala in the north west with a very competitive price. The car was like new at about I bought a 2013 Impala from Strong VW. It was the lowest mileage Impala in the north west with a very competitive price. The car was like new at about half the new price. As you can see from the stars everything was good to excellent but one. The reason Quality of Work was rated at only fair is because Strong VW did not service the vehicle as they said they did. I was checking out the Impala prior to service and I felt that the engine oil was not as clean as a fresh oil change with only 300 miles on it should be. But because the Impala only had 13,800 miles on it I thought that I would just change it when I got back home. I'm from out of state. While on the way home I was getting familiar with the Impala's monitoring system and found that the oil only had 20% of it's life left. That tells me, along with the not so clean oil, that the oil was not changed. Also sometime in the car's past someone had bumped a curb with the lower right bumper guard which gave it some mild scratches but separated the inner wheel well cover. It would have been a simple thing to just reset the retainers. It looks like they washed the car and sold it to me. The Impala is still a good deal for me. Simple cosmetic fix and a oil change. I still have over 22,000 mile of manufacture warranty. But Strong did not service the vehicle as I was told. So you decide. Thanks for reading. More

Awesome Very attentive and considerate of my time and need to be back on the road. Honest answers and lowest prices in town. Keep up all that you do. Very attentive and considerate of my time and need to be back on the road. Honest answers and lowest prices in town. Keep up all that you do. More

Very pleased! Thanks to Kimberly Greene and the fast service team. I was in and out in under 40 minutes. I am always treated like a valued customer. Thanks! Thanks to Kimberly Greene and the fast service team. I was in and out in under 40 minutes. I am always treated like a valued customer. Thanks! More

Great experience! Overall great experience! The sales people were knowledgable and helpful. The managers were willing to worki with me to find a solution for my family. Overall great experience! The sales people were knowledgable and helpful. The managers were willing to worki with me to find a solution for my family. All in all, I'd do it again! I love my new Volkswagen! More

Great service!! I came in for an oil change and they did a great job. They were fast, clean, and great to work with!! I have not tried the Saturday service and apprec I came in for an oil change and they did a great job. They were fast, clean, and great to work with!! I have not tried the Saturday service and appreciate that I could come in on a Saturday and get it done! More

Wow this place is amazing!!! I am completely impressed with the care I received and think all VW owners will feel the same! I went in the two issues and had both of them handled I am completely impressed with the care I received and think all VW owners will feel the same! I went in the two issues and had both of them handled professionally. The center was clean, friendly (to me and my dog) and they did everything I needed. I have been a customer since 2002 and will continue to go there. More