Strong Volkswagen

James Wolfe from service center I had my first 10,000 mile service this past Thursday. I was helped by James Wolfe and he was very polite and helpful. It was a very nice experience a I had my first 10,000 mile service this past Thursday. I was helped by James Wolfe and he was very polite and helpful. It was a very nice experience and I appreciate how friendly he was. More

Really should be less than a star Brought my car in for a oil change and they put the oil filter on incorrectly or wrong anyway all the oil in my car leaked out with in hours and they Brought my car in for a oil change and they put the oil filter on incorrectly or wrong anyway all the oil in my car leaked out with in hours and they say its fine I'm not sure but I've talked to people they said it can seem fine but it did harm to the engine nothing I can do about it I guess they didnt even refund me my costs for the service I also had them change a headlight bulb and they either didn't put the cover back on or did it so carelessly it fell off. More

Best Service Depatment in the City I return to Strong mainly because of my service rep - Brian Edwards! He is always available to hear my concerns and do what needs doing to take care I return to Strong mainly because of my service rep - Brian Edwards! He is always available to hear my concerns and do what needs doing to take care of any issues. He is considerate of my time, always courteous, and treats me like I'm his only customer! I love my VW Tiguan and although my first purchase in 2010 was quite different and lots better than my 2015 purchase - I'll still go back to Strong because I can't imagine using any other service rep or department! More

Exceeded Expectations I had an awesome experience with this dealership! My car was having problems, but they were able to see my right away. Javier helped me and he was ama I had an awesome experience with this dealership! My car was having problems, but they were able to see my right away. Javier helped me and he was amazing. He was so nice and so helpful! I could tell he truly cared about me and my situation, and he explained things in a way that I really understood- which isnt always easy to find with mechanics.. I could tell he genuinely wanted to help me to make the right decisions and didnt want to see me run in to any more problems down the road. He really went above and beyond. The entire dealership did! More

Very Satisfied! Just wanted to drop a quick note concerning how wonderful everything was during my latest visit. No appointment, you guys got me in ( Thanks James Wo Just wanted to drop a quick note concerning how wonderful everything was during my latest visit. No appointment, you guys got me in ( Thanks James Wolfe ) and got me out in less time than you quoted, my Passat was also washed. A Very Satisfied Customer. Thanks. Bob O'Rourke SLTVC More

Another great experience at Strong VW in SLC Besides maintaining my Touareg with regular services, I realize "things happen" to a vehicle which need to get repaired. Recently, I needed to replac Besides maintaining my Touareg with regular services, I realize "things happen" to a vehicle which need to get repaired. Recently, I needed to replace my driver side seat's heating element. I left my car overnight and Chip Byrson, one of the service managers, went out of his way to call me to reconfirm the needed repair.Chip oversaw the repair from beginning to end. What makes the difference whether ii's a service or a repair visit is the attitude of the people assisting you. Chip Bryson is not only professional and attentive, but he is most personable, I recommend that if you have your car serviced at Strong VW ask for Chip's help in the service department. You'll be a satisfied customer, too! More

Service Scheduling was easy. I showed up on time. Chip Bryson took my Passat in for regular 80K service. They finished well within the projected time frame an Scheduling was easy. I showed up on time. Chip Bryson took my Passat in for regular 80K service. They finished well within the projected time frame and I was on my way. These days, anyone who simply does as promised gets a pretty good rating in my book! Thanks Chip! More

Great care and service My service experience at Strong VW is ALWAYS the BEST. Even when sometimes the news is not so great about my car, they always take of my car so that My service experience at Strong VW is ALWAYS the BEST. Even when sometimes the news is not so great about my car, they always take of my car so that I can drive safely and fun. Chip was great to work with. He got everything done and on time even with special parts had to be order. What else can I say. Strong VW is simply put, THE BEST More

Awful Pretty awful. I walked in and just stood there right in the middle of the showroom for 15 minutes without being approached. Once I finally was, before Pretty awful. I walked in and just stood there right in the middle of the showroom for 15 minutes without being approached. Once I finally was, before I could get a single sentence out another sales rep came up and stood less than a foot away, ignoring me to address the first sales rep. Was incredibly rude. I finally was put with David where I provided my info. I was told the only person there that could run credit was busy and to email over some documents and check the next day. Despite multiple attempts to reach David, I have simply been ignored. I no longer have interest in buying from them. They've lost my sale. There are numerous other dealers within walking distance of Strong. I'd recommend using one of them. Thats what I did. More

Easy and honest experience I recently purchased a car from Strong VW and I was very happy with the experience. Eric Gustavson was primarily who I dealt with and he was friendly, I recently purchased a car from Strong VW and I was very happy with the experience. Eric Gustavson was primarily who I dealt with and he was friendly, respectful and no-pressure, which is ultimately why I chose to buy from him instead of spending the day looking at alternatives. When financing I ended up going through VW as well and while I am happy with what I ended up with some things were added that you may not necessarily need. (IE: gap coverage, charged extra for a pulse brake that the car already had installed, etc) I'm not a negotiator and I don't like having to "haggle" so I didn't bring it up. Overall I"m very happy and an additional plus is how easy they made it to get my license plates, extra key (at no cost to me) and free 45 day maintenance. The service guys, specifically James Wolfe were great and they get you in and out quickly with no fuss. Overall this place goes out of their way to make you happy and that matters! More