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Strong Volkswagen

Salt Lake City, UT

4.9
5,427 Reviews
Strong Volkswagen, owned by the Strong Family since 1955, is a trusted and customer-focused dealership in Salt Lake City. With a wide range of new and pre-owned Volkswagen vehicles, a dedicated service department, and a commitment to exceptional customer service, they have become a pillar of the community. Customers can expect personalized attention, knowledgeable assistance, and a welcoming environment when visiting Strong Volkswagen. Their longevity, reliability, and family values make them the go-to choice for Volkswagen enthusiasts in Salt Lake City. We were the first Volkswagen dealership in the state of Utah and we are the 3rd oldest Volkswagen dealership in the country. At Strong VW you'll always be treated like family.
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1070 S Main St

Salt Lake City, UT

84101

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Showing 5,427 reviews

June 20, 2017

Buyer Beware!!! Price shown is not correct. The price online includes all rebates that it is impossible for anyone to qualify for all rebates. Try not to trade in a vehicle. They say they just g More

by OU812
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Hansen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2017 -

Strong Volkswagen responded

We regret to hear that you were unable to secure all of the possible incentives for your situation; but rest assured, the posted prices and combinable incentives are definitely possible for a VERY large percentage of customers. We strive to be very clear with all prices, incentives and programs, by posting all of the details on our website--making every effort possible to be completely transparent right out of the gate. We also apologize for not having the vehicle you were most interested in on our lot; but due to having one of the most expansive inventories in our region, it is necessary for us to store a large number of vehicles on 2 offsite (but local) locations. We are one of the highest volume stores in the nation, and it is due to our outstanding pricing, our 64 years of earning long term and very happy/loyal customers, AND having a vast inventory. Trust, we sincerely appreciate and value your feedback though, and hope to hear from you again; we hope to have the opportunity to help you explore other options that will succeed in meeting your needs and budget. Please contact our Customer Relations Manager and/or our General Sales Manager at your earliest convenience, so that we can investigate every detail of your visit, and get to work in assessing a route that will earn your invaluable satisfaction. Kind Regards from all of us at Strong Volkswagen

June 17, 2017

Tera N This is my 4th lease with VW, 1st lease with Matt. He has been great to work with, very transparent and experienced. I would recommend my friends a More

by Tera N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2017

Amazing staff! Amazing vehicles! 10/10!! Bought my first brand new car from Strong Volkswagen and I am so glad I did! Matt Hansen was so attentive and helpful. I hate being "that" person but More

by Bmcentire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2017

Best experience ever!! In and out!! Fast service, got the car we wanted at the best price out there. The staff is outstanding, top notch very professional. Will definitely More

by Jhs123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keith
June 17, 2017

Great car buying experience. Quick and easy purchase experience. The new dealership is very nice. Appreciated the lack of pushiness and the laid back approach of the sales team. More

by SLCCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Keith
June 17, 2017

Very pleasant people, beautiful facility Knowledgeable sales people. Very professional. Created a pleasant and positive experience. The new building is beautiful. I would recommend this deale More

by George M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
June 16, 2017

Fast and simple Jay at Strong vw was great. He made the whole process quick and easy. I would definitely recommend him to anyone. I got what I wanted for a good price More

by Gavend8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay garibovic
June 16, 2017

Very attentive The staff at Strong are very attentive and accommodating. They aren't pushy and found the car I wanted very quickly. Their upfront pricing was very co More

by Bcavi68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
June 15, 2017

Great experience Matt was super helpful and knowledgeable, he walked me through every step and took care of all my needs. He was very professional and low pressure. More

by Zachary Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2017

They promise one thing and don't deliver . They say they want to help, but then don't - but it's not their fault, their hands are "tied". Loyalty means nothing and is certainly not rewarded o More

by shercat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 01, 2017 -

Strong Volkswagen responded

Please contact our General Sales Manager and/or our Customer Relations Manager at your earliest convenience, so that we can investigate the details of your visit. We sincerely value every opportunity to refine our processes, so that your invaluable satisfaction and enduring loyalty are earned. Rest assured, our primary mission is to sustain unwavering loyalty from our customers--and in our 63 years, we are proud we have proven this and prove this every day. We regret hearing that you left dissatisfied, and hope that once we review the details of your visit, we can see what was missed and find a solution. Every customer--and of course, absolutely our return customers--are valued and IMMENSELY important to us. Kind Regards, from all of us at Strong Volkswagen

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