Strong Volkswagen

Strong Volkswagen responded

Thank you for your 5 Star rating and the wonderful review about your experience with David Keith! We have worked hard to refine our sales process into a customer service buying experience, with genuine respect for your time and stress-free transparency; so it's great to hear that David proved that, as he helped you replace your wrecked vehicle. We sincerely hope the excellent service he provided will be remembered for the long term--and that you will always look to Strong Volkswagen for all of your vehicle needs long into the future! Enjoy your beautiful and exceptionally SAFE new car ~ Best wishes from all of us at Strong Volkswagen

Strong Volkswagen responded

Thank you for your 5 Star ratings and review! We are thrilled to hear that you were in the market to secure the incredible deals this June--and our amazing team had the opportunity to serve you! Matt Hansen and Tony Glavas both hold the top 2 positions for length of time on the Strong VW sales team ~ (Matt is into his 16th year, and Tony is well into his 7th) ~ so you truly were served by "veterans" and 2 of the very BEST in the industry. They both have earned--and always continue to SUSTAIN--an incredibly loyal repeat clientele; so hopefully this wonderful experience helped them to earn that invaluable honor with you as well. As you experienced, Matt, Tony and Christine strive to set the precedent for transparency, efficiency and customer service; thank you for giving them the chance to prove that! Enjoy your beautiful new car, and trust your happiness and satisfaction is appreciated and immensely important to us! Best wishes from all of us at Strong Volkswagen

Strong Volkswagen responded

Thank you for your 5 Star ratings and review! It's not surprising at all to see that your research for incredible MPG, cutting edge technology, and high quality comfort--AND at a price that sets the precedent for VALUE--led you straight to our amazing vehicles and dealership! As you clearly experienced, Andy ABSOLUTELY "cuts to the chase" as he assists in securing the perfect car that meets his customer's priorities, wants and goals. And just as your review reveals--it's wonderful that you were able to experience Andy again wasted no time in getting you a deal you will definitely ALWAYS rave about! Enjoy your beautiful new vehicle ~ we hope this experience ensures you will always look to Strong Volkswagen for all of your vehicle needs--LONG into the future!

Strong Volkswagen responded

Thank you for the 5 Star ratings and review Jesi! We are thrilled that you gave us the opportunity to help you out--and that Andy was able to help you secure an amazing deal on the perfect car! As you clearly experienced, Andy is as genuine and hard working as they come. With his straight forward and genuine approach, Andy gives everything he can to help his customers find the perfect vehicle -- and one that will cover every need, want, and long term goal. Enjoy your new car Jesi ~ and welcome to the Strong Volkswagen family!

Strong Volkswagen responded

Thank you for your 5 Star ratings and review Eric--and most of all, for choosing to travel all the way from Oregon in order to buy from us! Your review is invaluable measurement of how our incredible team looked out for you, as they helped you secure an amazing deal on the rare Golf R--via phone and email! We work hard to prove that there is no obstacle, whatsoever--ESPECIALLY the variably of distance--that will dissuade our pursuit to serve you flawlessly. We hope this experience will always sustain your loyalty, and make the decision to choose us in the future an easy one! Welcome to the Strong Volkswagen family Eric ~ our sincerest appreciation and best wishes!

Strong Volkswagen responded

Thank you for your 5 Star ratings and review Russell! We are thrilled you gave our amazing team the chance to help you get a great deal on a new Jetta! We have worked hard to polish our sales process with our transparent, stress-free, and customer service approach. Our mission is to earn your business in a manner that will ALWAYS secure your unwavering trust and long term loyalty. Thank you for giving us the opportunity to PROVE we do an outstanding job at sincerely looking out for your needs, wants, and goals. Enjoy your beautiful new Jetta Russell ~ and welcome to the Strong Volkswagen family!

Strong Volkswagen responded

Thank you for taking a moment to post a review about your experience with our amazing team! We strive to PROVE that we genuinely care about finding the perfect car for every customer -- and never dropping the ball on customer service along the way! Thank you for giving us the opportunity to earn your invaluable happiness; hopefully this experience will ensure you will always EASILY choose Strong Volkswagen for all of your future vehicle needs!

Strong Volkswagen responded

We regret to hear that you were unable to secure all of the possible incentives for your situation; but rest assured, the posted prices and combinable incentives are definitely possible for a VERY large percentage of customers. We strive to be very clear with all prices, incentives and programs, by posting all of the details on our website--making every effort possible to be completely transparent right out of the gate. We also apologize for not having the vehicle you were most interested in on our lot; but due to having one of the most expansive inventories in our region, it is necessary for us to store a large number of vehicles on 2 offsite (but local) locations. We are one of the highest volume stores in the nation, and it is due to our outstanding pricing, our 64 years of earning long term and very happy/loyal customers, AND having a vast inventory. Trust, we sincerely appreciate and value your feedback though, and hope to hear from you again; we hope to have the opportunity to help you explore other options that will succeed in meeting your needs and budget. Please contact our Customer Relations Manager and/or our General Sales Manager at your earliest convenience, so that we can investigate every detail of your visit, and get to work in assessing a route that will earn your invaluable satisfaction. Kind Regards from all of us at Strong Volkswagen