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Streetside Classics - Phoenix

Mesa, AZ

4.8
267 Reviews

614 E Auto Center Dr Suite 101

Mesa, AZ

85204

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267 Reviews of Streetside Classics - Phoenix

March 06, 2019

86 CJ7 JEEP The most professional, friendly staff to work with. Hutch and Dallas took so much time to help me sell my Husbands toy after his passing. Promptly k More

by LaurieA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Jose Pardo, Hutch Becker, Sara Nevels, David Beauvais
January 27, 2019

Friendly and Helpful These guys do it right they look out for both the seller and the buyer. Everything was easy, well explained, and very helpful throughout the whole pro More

by Sgriff3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Lane
January 21, 2019

1973 Chevy Nova I purchased a 1973 Chevy Nova thru Streetside Classics in Phoenix Hutch was very prompt in returning calls. I felt Hutch was on my side and was workin More

by 2016prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch Becker
January 10, 2019

No integrity or honesty I was lied to about the car and as a result, the car caught on fire the first day on the road. My son was in the car when it caught fire and my brothe More

by Galaxie500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Roche, Robin Lane, Sara Nevels
Jan 12, 2019 -

Streetside Classics - Phoenix responded

Galaxie500, First and foremost, I want to emphasize that Streetside Classics never, ever wants our customers to receive an unsafe vehicle that puts them in harm’s way. For this reason, we strongly encourage our potential buyers to come see the vehicle in-person (which you did) and hire a 3rd party vehicle inspection prior to their purchase (which you did). If the buyer does not have an inspector they trust, we offer referrals when needed (which we did). Had any safety concerns been mentioned after the inspection, we absolutely would have discussed that with you. When we know something is wrong, we will always communicate it to our customers so they can make an informed decision. However, nothing was brought to our attention until after the car was purchased AS-IS and delivered to you. We apologize for the situation you experienced and understand your concerns, but it was not due to any lies or dishonesty from Streetside Classics. Please contact us directly should you have any questions or additional concerns. We would be happy to discuss this more with you. Thank you. Sara Nevels, Office Manager - PHX

January 09, 2019

Awesome and painless 1940 Chevy Deluxe Special from Streetside Classic. What a great experience will defiantly go back if I buy another classic car! Hutch Becker thanks a More

by matt1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch Becker
January 09, 2019

Would do business with this company again. Excellent experience dealing with this company, will recommend them to all my friends and classic car clubs in my area They did a great job of taking More

by Somersetboy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Robin Lane, Pam Contes, Hutch Becker, Sara Nevels
January 07, 2019

Mission Accomplished! Streetside did a great job taking pictures and posting information for our vehicle on their website...They followed through with their promises and s More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Robin Lane, Hutch Becker, Sara Nevels
January 04, 2019

EASY, SAFE, FAIR WAY TO SELL COLLECTOR CAR BY FAR THE BEST WAY TO SELL YOUR COLLECTOR CAR. THET TAKE PHOTOS, VIDEO, STORE AND PROMOTE YOUR VEHICLE AND THEN CALL YOU WHEN IT SELLS, . CHECK THEM More

by gmguy4ever,bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Pam Contes, Hutch Becker, Sara Nevels
January 02, 2019

All Good, but The experience was all good. Top notch facilities and knowledgeable folks. No pressure sales and easy process through to receiving plates in the mai More

by bkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Contes
December 29, 2018

Awful customer service Robin is overrated. After they got my money, they didn't care. Customer service was awful. First car I bought didn't make it 20 miles home. It broke d More

by Norder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Lane
Jan 10, 2019 -

Streetside Classics - Phoenix responded

Norder, I’m sorry to hear you didn’t enjoy your experience with us. However, not one person in this showroom ever stops caring about our buyers or consignors. From the moment we meet, our buyers and consignors are part of the Streetside Classics family forever. We understand that your first experience was unique and we made things right when we realized what was wrong, which is why I believe you came back to see us again. We will always try to make things right. Your second experience required additional time and patience due to emissions, which is not a unique experience. But we apologized for the delay and any misunderstandings, and did our best to communicate more effectively in order to clear up confusion. We were straight-forward and transparent, and made sure the car you received was safe and operable. Emission repairs can take time and we’re at the mercy of the mechanic and ADEQ. But we’ve learned from this experience and going forward, we will do better to communicate to all future buyers if a delay is anticipated. Thank you. Sara Nevels, Office Manager – PHX.

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