Street Volkswagen of Amarillo - Service Center

Joel Leimer went above and beyond what I expected when I went in and bought my Volkswagen Beetle. The windshield wipers didn’t work and he got me in and actually gave a loaner to help out when they couldn’t went in and bought my Volkswagen Beetle. The windshield wipers didn’t work and he got me in and actually gave a loaner to help out when they couldn’t get my car in quickly, totally unexpected. When I picked up my car, I had a full tank of gas, also totally unexpected. It was a great experience all around. More

My wife and I had the opportunity to utilize the services of Street VW this past weekend (May 22nd, 2021). We were coming back from a long roadtrip from the Grand Canyon and needed our brakes serviced. We li of Street VW this past weekend (May 22nd, 2021). We were coming back from a long roadtrip from the Grand Canyon and needed our brakes serviced. We live in Chicago and since we were hundreds of miles from home, the repair couldn't wait another day. Thankfully, your talented repair staff was more than willing to help us out of a bind. Not only was the service process quick, but we truly felt that we were being cared for, from the transparent diagnostic to the snacks and drinks available in the waiting area. We would also like to offer a special thank you to Marcy Salazar our service advisor, who took our initial call and proceeded to guide us through the repair process. Marcy treated us with compassion and respect and made it her mission to get us back on the road. To be quite honest, we did not expect this kind of communication, service and empathy from a car dealership. If we were locals, we would surely bring all our car needs to Street VW. More

Great experience and very helpful. I walked away with what I wanted for a good price. If you need a good used car this is the place to go, I would Highly recommend! what I wanted for a good price. If you need a good used car this is the place to go, I would Highly recommend! More

These guys are great and earned the #1 spot. I had a blown turbo still covered under warranty , and took it to a dealership an hour and a half from me. After waiting 5 days to finally look at it, concl blown turbo still covered under warranty , and took it to a dealership an hour and a half from me. After waiting 5 days to finally look at it, concluded it was an electrical problem. Tech said there was nothing wrong with the turbo and wanted to change out the coil and plugs. Didn’t bother to extensively look at the turbo. They were not listening to what I had told them. Fuming, I picked up my car and and headed to Street VW. I had read reviews on Street and figured they’d be worth another hour and a half drive from the prior dealership. In total, 3 hours from my house. Called And spoke with Josh in service to let him know what the issue was. He listened to every word I said, which I couldn’t say for the prior dealership . Two days later he called me and told me they diagnosed the same as the prior dealership, but as they had listened to me, looked at the turbo and found it was locked up. 5 days later, the car was fixed and ready to go, as Colby had called me. These guys were willing to listen to me the customer. They were worth the drive. I recommended Street VW to all my family and friends that own VW’s. More

In your dealership a few times. Hanna is so nice. Keep up the good work I am hoping to be a shuttle driver in a few weeks. Getting my second vaccine the first of this week. up the good work I am hoping to be a shuttle driver in a few weeks. Getting my second vaccine the first of this week. More

I brought my car in for the 30-day check up and Fernando and Joel went above and beyond to accommodate my every need! They provided transportation to and from the dealership and even went so far as to offer and Joel went above and beyond to accommodate my every need! They provided transportation to and from the dealership and even went so far as to offer lunch. I had a great experience at this location today. More

If you take your car to service I highly recommend this guy right here. He knows his stuff, he’ll get you taken care of. One of the best customer service I’ve ever had. He’s real friendly and honest he wil guy right here. He knows his stuff, he’ll get you taken care of. One of the best customer service I’ve ever had. He’s real friendly and honest he will definitely go above and beyond to get you right this guy is the real deal. More

Yes absolute worst car buying experience I've had in the last 20 years 0 out of 5 Stars would not buy from again. I am very unhappy unsatisfied and disappointed. last 20 years 0 out of 5 Stars would not buy from again. I am very unhappy unsatisfied and disappointed. More

This place is truly amazing! The staff,service and amenities were superb! I'll definitely tell my friends about it!! Thank you so much for being so fast and friendly as well;)! amenities were superb! I'll definitely tell my friends about it!! Thank you so much for being so fast and friendly as well;)! More

Outstanding Colby is super friendly and helpful. He was able to answer all my questions.I feel like this service center has been the most honest people I have eve Colby is super friendly and helpful. He was able to answer all my questions.I feel like this service center has been the most honest people I have ever dealt with. I would highly recommend Colby and the Street Volkswagen service center. More