Street Volkswagen of Amarillo

Customer Service David Ortiz and JJ Cuerves both provided exemplary customer service. Easy to talk to and very thorough. We would recommend both to our friends or fam David Ortiz and JJ Cuerves both provided exemplary customer service. Easy to talk to and very thorough. We would recommend both to our friends or family. More

Trip from El Paso worth the travel John and his staff took GREAT care of me in my recent purchase of my new VW Jetta. He and his staff could not have made it any easier to buy a car. John and his staff took GREAT care of me in my recent purchase of my new VW Jetta. He and his staff could not have made it any easier to buy a car. I would highly recommend even if you have to drive a little ways to buy. More

Car buying made easy We made two trips to the dealership and were there a total of 90 minutes. The first was a test drive the second to sign the paperwork. David communica We made two trips to the dealership and were there a total of 90 minutes. The first was a test drive the second to sign the paperwork. David communicated all the information via text and had everything waiting for us when we returned. Very professional and courteous! More

Street Volkswagen Changed My Mind Forever! Car shopping is often times referred to as a daunting and draining chore. You have to devote hours of research into finding the vehicle you want and t Car shopping is often times referred to as a daunting and draining chore. You have to devote hours of research into finding the vehicle you want and then "fight" the seedy saleman to get a decent deal. That's how I used to think of car shopping. Then I went to Street Volkswagen and spoke with James O'Neill. I've never been treated so well on a car lot! They knew from the beginning that I wasn't there to buy a super expensive brand new car and they still treated me as if I was purchasing a BMW. They went through the entire process with me and didn't pressure me into anything I didn't want. They were very concise and transparent about the entire process as well. I honestly look forward to when I get to buy another car and I already know where I am going!! Thanks Street Volkswagen!! Kalli and James Moore More

Wonderful!! This is my 4th vehicle purchased from Street Vo They folks at Street Volkswagen are some of the nicest you will ever find. I love .y 2019 Jetta SEL Premium. They really go above and beyond to take c They folks at Street Volkswagen are some of the nicest you will ever find. I love .y 2019 Jetta SEL Premium. They really go above and beyond to take care of the customer. They were fast and there are refreshments in the lobby. I highly reccomend Street Volkswagen of Amarillo. More

Very professional Everyone was knowledgeable, courteous, and professional. The next time I purchase a car, there is no question that I'll come to Street Volkswagen fir Everyone was knowledgeable, courteous, and professional. The next time I purchase a car, there is no question that I'll come to Street Volkswagen first. More

In the Customer Service Business I live in Dallas and after some poor experiences with local dealers, I found that Street had the exact car I wanted. I was able to complete the trans I live in Dallas and after some poor experiences with local dealers, I found that Street had the exact car I wanted. I was able to complete the transaction over the phone (including a trade-in). James, my sales person was very responsive and helpful throughout the process. Although we didnt need to visit in person, my wife and i wanted to see the car before we took delivery. (Since I work for an airline, it was easy to make a day trip from Dallas to Amarillo.) James picked us up at the airport, fed me and my (pregnant) wife because we had missed lunch and then dropped us off after our visit. I also need to give a shout out to July who gave us a very through walk through of all the technological features on the car. Customer experience was top notch and I'd recommend anyone looking for a VW to give Street a call. More

Above and beyond customer service After my wife purchased her new Atlas, she decided she wanted remote start. I went online and priced it at Street and contacted via email to do the wo After my wife purchased her new Atlas, she decided she wanted remote start. I went online and priced it at Street and contacted via email to do the work. Jeremy informed me of the total price, which was much higher than the internet price. He explained the discrepancy as being due to a fee involved to program the new required FOB. After explaining that this should have been reflected on their website upfront he agreed, and was able to have the fee waived. Very professional and courteous throughout the entire chain of communication. His service and attitude reflects our total overall experience with Street VW. These guys genuinely care about customer satisfaction. More

Thankful It was a good experience, thank you for everything that was done for us to accommodate our schedules. It was very appreciated that my vehicle was deli It was a good experience, thank you for everything that was done for us to accommodate our schedules. It was very appreciated that my vehicle was delivered to us in OKC. More

Friendly and Not Pushy David was very helpful, kind, and understanding with daughter who was buying her own vehicle for the first time. We highly recommend working with him! David was very helpful, kind, and understanding with daughter who was buying her own vehicle for the first time. We highly recommend working with him! More