Street Toyota
Amarillo, TX
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My wife and I were in the market for a new RAV4. We knew what we wanted, but were not sure if we could find it. I called Trey on my way to the dealership and let him know what we were looking for and possi what we wanted, but were not sure if we could find it. I called Trey on my way to the dealership and let him know what we were looking for and possible options to look at before our arrival. When we did arrive, he had the exact model and color we were looking for ready and warmed up. We took a 5 minute test ride and then made the smoothest deal I've ever done at a car dealer. We are thrilled with our purchase and the care we found at Street. I highly recommend them to anyone. More
Our experience with purchasing our second vehicle with Street Toyota was wonderful! Not because it was perfect, but because it was imperfect & flawed in the beginning, & mistakes were made on Street's par Street Toyota was wonderful! Not because it was perfect, but because it was imperfect & flawed in the beginning, & mistakes were made on Street's part, BUT...the staff, from the head manager, to the next manager down, Gus Shamir, to our salesman Nick Talley, bent over backwards to make it right! I told them that, in today's age, the concept of TRUE customer satisfaction, & "the customer is always right," have become harder to find. These men seemed to understand that its important for the customer to not only be happy with their purchase, but also with their EXPERIENCE with their purchase! And once they knew there were mistakes made, they worked diligently to not only correct those mistakes, but went above & beyond what we even asked for! We were so pleased with that, & touched as well. ?? We are definitely Street Toyota fans, & they increased that status. We could tell that they didnt want to just make a sale, but wanted our repeat business in the future as well! And they will have it! This is our second purchase from Street in 1 1/2 years, & we are planning on hopefully purchasing a used car from there as well, for our son. Way to go, Gus Shamir, way to go Nick Tally, & way to go Street Toyota! You not only sell a solid, trustworthy, beautiful product, but you've trained your staff to pursue excellence & Customer Satisfaction to the full! ~Sincerely, Niki Hambright Tony Hambright More
Tom and the rest of the people at Street Toyota were great and very patient with me and my husband while we test drove and decided whichToyota we wanted to purchase. I will definitely recommend Street great and very patient with me and my husband while we test drove and decided whichToyota we wanted to purchase. I will definitely recommend Street Toyota to my friends!! More
Most efficient, friendly sales experience I've ever had. Fair & reasonable negotiation process with no petty back & forth dickering. Honest, up-front and professional attitudes from everyone who genu had. Fair & reasonable negotiation process with no petty back & forth dickering. Honest, up-front and professional attitudes from everyone who genuinely appreciated my business. Thorough financial information, outstanding interest rate and a monthly payment I can afford. A well run, organized dealership that sets the standard for all others. I'll be back ! More
Charlie is the "best" car salesman I have ever dealt with. He listens wells and is very professional and courteous in the way he handled our transaction. Top scores for Charlie! You are v dealt with. He listens wells and is very professional and courteous in the way he handled our transaction. Top scores for Charlie! You are very fortunate to have him working at Street Toyota. Doug More
Over agressive. Texting late a night after 10PM told them my offer and kept texting (I have copies of the texts)how I was making a mistake. Kept receiving text and phone calls on what a deal I was miss them my offer and kept texting (I have copies of the texts)how I was making a mistake. Kept receiving text and phone calls on what a deal I was missing out on. All James could say was my offer was low and they would be losing money. My offer was Kelly retail. Told them not to text or call my original offer was my final offer. Finally after 2 weeks offer was accepted and then had to drive back to Amarillo to pick up car. In the end I waited 2 weeks and paid the orginal offer price and got to waste 6 hours traveling an extra 210 miles. If the offer was accepted orginally it would have been less hassle. Appartently Street has a reputation for this. More
I had a great experience dealing with Street Toyota, from the telephone operator to my sales person Charlie VASQUEZ to the financial Manager Jamie. My deal was done over the telephone and by emails, which the telephone operator to my sales person Charlie VASQUEZ to the financial Manager Jamie. My deal was done over the telephone and by emails, which made my dealing very easy and painless. More
We have never purchased a Toyota, but are excited as we purchased a Highlander at Street Toyota. The purchasing experience was very good. Everyone at Street Toyota that we encountered was very professio purchased a Highlander at Street Toyota. The purchasing experience was very good. Everyone at Street Toyota that we encountered was very professional, and we felt confident that this was going to be a good vehicle for us. Eddie guided us as we asked questions and he had the answers about the vehicles we drove! Yes, we would recommend Street Toyota! More
Our experience in buying our new RAV4 was excellent! Darryl answered all our questions about the car, showed us the features, and was helpful in getting us what we thought was a fair deal with our trade Darryl answered all our questions about the car, showed us the features, and was helpful in getting us what we thought was a fair deal with our trade-in (2011 Honda Pilot). Darryl has followed up after the sale and we are confident that we can call him with any further questions or concerns. We highly recommend Street Toyota to our friends and acquaintances. We also have a 2006 Tundra and have always been pleased with the service department at Street...it was a major consideration when we decided to trade in our Honda Pilot. More
We were satisfied with our deal and the service we have received at this point. The "Why" we have given this rating because it was our opinion of the overall operation and the salesperson. received at this point. The "Why" we have given this rating because it was our opinion of the overall operation and the salesperson. More