Street Toyota
Amarillo, TX
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WHAT A WAY TO SPEND A DAY Your staff was exceptionally helpful in finding just the car I wanted. You had a car on your lot with most of my requirements, including, red in color Your staff was exceptionally helpful in finding just the car I wanted. You had a car on your lot with most of my requirements, including, red in color. But they located THE precise one in El Paso and had it here in a very short time. They were courteous and patient with our repeating questions, etc. We spent a good part of Chad's day being explained to and reassured. I could not have found a pleasanter way to spend my 80th birthday. We are loving it and would recommend your dealership to everyone! The Chappells More
very very poor. I dont like people lie to other people You told me that my car was not worth 7500.00 and you put my car for over $13000.00. What do you think that i will come their again and recomand any o You told me that my car was not worth 7500.00 and you put my car for over $13000.00. What do you think that i will come their again and recomand any one. No . i will let lexus main office and yoyota main office what kind of people you all are. More
Great experience So, I've only ever bought one other car in my life but this experience was definitely the best. I told Tommy what I was looking for in a car, the pric So, I've only ever bought one other car in my life but this experience was definitely the best. I told Tommy what I was looking for in a car, the price range I couldn't exceed for my budget, and he and the finance team made it happen. I probably would've settled for less of a car somewhere else. The car in got was more than I expected to get for the price leather seats, dual climate control, heated seats, the list goes on but I absolutely love my new suv. I will definitely be going back in the future. I even had a small problem with the key fob a few days later and since I bought as is I was expecting to deal with it myself but I asked their parts department what they thought it was and they quickly fixed it without a qualm and it's been working beautifully since. More
Great Service Once again we have been very pleased with the professionalism and service we received from Street Toyota and Madison Jonas. A couple of months ago we Once again we have been very pleased with the professionalism and service we received from Street Toyota and Madison Jonas. A couple of months ago we purchased a car from them, and were very pleased with the car and the way the whole process went with that deal. A few weeks ago we had a scary thing happen with the car that we had just purchased, and I felt that I could no longer get in that car to drive it! After extensive diagnostic testing on the car and the results and no guarantee it would happen again, my husband told them I just couldn't drive it again. Street Toyota personnel were great in getting us back in touch with Madison, and going above and beyond to help make things right. They are a class act! We will for sure be back for future vehicles. More
Great deal and great customer service Street Toyota offers a level of customer service way above any that i have received before in a dealership. Every member of staff we encountered durin Street Toyota offers a level of customer service way above any that i have received before in a dealership. Every member of staff we encountered during the entire process was helpful, friendly and professional. Our salesman was Madison Jonas. He was great to work with-very knowledgable and personable. We did. not feel pressured at all. He listened to what we wanted and was able to find us an awesome vehicle at a great price... and kept us amused during the whole process ! Thanks to Madison and the whole crew at Street.. your attention to exceptional customer service is outstanding and made the carbuying process painless..You have earned not only my recomendation but also a future repeat customer You guys ROCK! More
Odd Experience We traveled a few hours to buy a vehicle from Street Toyota. Overall the customer service was good, but we had a couple of issues. We agreed to buy We traveled a few hours to buy a vehicle from Street Toyota. Overall the customer service was good, but we had a couple of issues. We agreed to buy a vehicle that had a cracked windshield, on the condition that the windshield would be repaired before we needed to leave town. We signed the paperwork after a bit of a wait and expected to have the vehicle done and ready to drive off the lot by that time. We were told that the detailing would take longer than expected, so we were able to drive our vehicle that we brought to trade in to leave and go do other things. We received a call that our new vehicle was ready, so we went to pick it up. We were looking over our new vehicle in the lot before leaving and it was still filthy - pet hair everywhere, gum stuck in the ashtray - gross. We went inside and found our salesman. He then told us that there had been a mix up on the lot and that our vehicle was taken out for a test drive after we had gone to sign the paperwork. It didn't go in to be detailed until after we had signed everything and left. Because the salesman believed that we needed to leave town (we didn't) he told the detailers to do the best job they could in an hour. We told him that wasn't the case, and left the new vehicle, again, to be re-cleaned and detailed. At the time of pick up we were informed that because we bought on a Saturday and because of the volume of vehicles that were sold that day that the windshield wouldn't be repaired at that time. My husband had to make the 2 hour+ trip again a week later to get the windshield fixed. Overall, we really liked our salesman, he was friendly and charismatic, but the entirety of the transaction left me less than impressed. However, I would go back and possibly buy from them again, because in the end they did what they could to make everything right. More
Second vehicle purchase After totaling my first truck, I returned to buy another truck because I got such great service the first time around. I was not disappointed in the s After totaling my first truck, I returned to buy another truck because I got such great service the first time around. I was not disappointed in the service I received. More
Friendly, no pressure. I worked with Doc and he was great. I told him what I was interested in and he showed me several options. Extremely knowledgable and eventually steere I worked with Doc and he was great. I told him what I was interested in and he showed me several options. Extremely knowledgable and eventually steered me to a vehicle that was a perfect fit for me. I always dread buying vehicles but this was a very nice experience. More
David Said of Street Toyota Our first buy of a new car with Gene Messer Toyota took three full days of negotiating . The service man at Gene Messer also called my family and I " Our first buy of a new car with Gene Messer Toyota took three full days of negotiating . The service man at Gene Messer also called my family and I "dirt" . After visiting true car David Saied called us it was no hassle at all .HE dropped the price on the phone with out me having to "haggle ." The purchase of that vehicle only took forty five minutes .(Also I was looking with GEne Messer when the dealer called every day then to find out I went with David he cussed me out and hung up on me) So when it came time for us to trade in my wife's vehicle I new I would only deal with Street Toyota .David was so fair that we bought two vehicles that day. We will always drive the extra 120 miles for the ,friendly ,fast no pressure dealings of David and Street Toyota. We need more family owned dealerships that are not so corperate based. Thank you David and Street Toyota. Thomas More
Wonderful! was by far the best experience buying a car I have ever had. From the first day test driving to the follow through on service and the extras we wante was by far the best experience buying a car I have ever had. From the first day test driving to the follow through on service and the extras we wanted. Totally Exceptional More