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Street Smart Auto Brokers

Colorado Springs, CO

4.1
100 Reviews

307 East Arvada Street

Colorado Springs, CO

80905

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Showing 100 reviews

April 08, 2020

Once again an AMAZING experience with Rory and Mark! I just bought my second truck from these guys and I couldn't be more satisfied... great customer service and quality cars! I know I can count on them e More

by Lindsey
Recommend Dealer
Yes
Employees Worked With
Rory and Mark
March 28, 2020

The Worst Worst dealership I have ever dealt with. I bought a 32k Dodge. The turbo actuator went out and within 6mo it’s a $4k fix. More

by Darin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad, John Sales managers
Aug 29, 2020 -

Street Smart Auto Brokers responded

The customer said that we are the worst dealership he has ever dealt with, but the problem he had has nothing to do with us; he had a problem with his truck thousands of miles after he purchased it. The customer purchased a vehicle and had a problem with the turbo actuator failing 6 months after the purchase. At the time of the sale, the customer was offered an extended service agreement that would have covered the repair, but the customer declined the offer to purchase the agreement. There is no way to predict when a component on a vehicle is going to fail months in the future. Machines aren't perfect, and parts sometimes fail. That is why we offer extended service contracts. Dealers do not warranty used vehicles indefinitely. We also could have saved the customer some money on the repair, but he took it to another shop to have the work done. I also offered the customer a credit for future work at our service department, but he declined. He received a very fair price on his truck, and it unfortunately ended up needing a turbo actuator months later. He chose to upgrade and replace the turbo also, which is where the $4000 figure comes from; the actuator was not $4000.

March 23, 2020

Rory, Mark and the other people down at Street Smart Auto are AMAZING. If you need a car, they have what you need. Service and Fairness. I would recommend them 100 percent. More

by Margot
Recommend Dealer
Yes
Employees Worked With
Rory and Mark
February 29, 2020

Leroy was great to work with. He came highly recommended and now I see why. Thank you so much. A five star salesman all the way. More

by Ronupsman1
Recommend Dealer
Yes
Employees Worked With
Leroy
February 27, 2020

I enjoyed buying my new car here and my salesman was so helpful. He helped me figure out just what I needed and not feel overwhelmed at all the choices. I’d refer all my family there for sure. More

by Cathy
Recommend Dealer
Yes
Employees Worked With
LeRoy Beltz
February 27, 2020

He was polite,corgele.easy to talk to.explaned how car worked.answered questions I had.even paceint when I would not stop asking questions. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Leroy beltz
February 26, 2020

Leroy was very approachable and patient with me.He did Leroy was very approachable and patient with me. He did not try hard sell tactics, but listened to what I wanted and needed in a car. More

by Abbeyonthego
Recommend Dealer
Yes
Employees Worked With
Leroy Beltz
January 16, 2020

Quick and easy. More knowledgeable staff than other places I've encountered. Found the truck we wanted showed up and signed. Out the door quickly. More

by Nk
Recommend Dealer
Yes
Employees Worked With
Leroy
December 21, 2019

Very helpful and friendly was patient with us and never pressured us to buy all the staff was friendly got to meet the owner as well More

by Jairovi08
Recommend Dealer
Yes
Employees Worked With
Mike Williams
December 21, 2019

Great service and the staff were friendly and funny, it was a good experience we got the car that we were looking for. Really recommend this dealer ship!!!! More

by Maryvi3
Recommend Dealer
Yes
Employees Worked With
Mike Williams
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