Straub Nissan
Triadelphia, WV
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Excellent service I was greeted by a friendly service advisor , everything was explained to be, was told what needed to be done in the future, and the estimate given to I was greeted by a friendly service advisor , everything was explained to be, was told what needed to be done in the future, and the estimate given ton me was correct More
Great service Always good to us here and service is great we do t have to wait long and they will shuttle you to the highlands they also wash the car after they ser Always good to us here and service is great we do t have to wait long and they will shuttle you to the highlands they also wash the car after they service it More
Great, Quick Service The service team here at Straub Nissan was quick, knowledgeable, and extremely helpful. Highly recommend them to anyone that is looking to get their v The service team here at Straub Nissan was quick, knowledgeable, and extremely helpful. Highly recommend them to anyone that is looking to get their vehicle serviced. More
Very knowledgeable Service center staff is very knowledgeable. They are always willing to go above and beyond to help their customers. They are very friendly as well. Service center staff is very knowledgeable. They are always willing to go above and beyond to help their customers. They are very friendly as well. More
Top notch customer service We had an amazing experience at Straub! First off the salesman was not pushy at all and really listened to what features we wanted on our new Pathfind We had an amazing experience at Straub! First off the salesman was not pushy at all and really listened to what features we wanted on our new Pathfinder. This was truly a no hassle buying experience. We got exactly what we wanted at an amazing price. Couldn't have asked for anything more. We were treated with utmost respect. I'm a Straub customer for life. More
Straub We've now purchased 3 vehicles and had them serviced at Straub. Whether it be an oil change or recall, we've been in and out quickly. Couldn't be h We've now purchased 3 vehicles and had them serviced at Straub. Whether it be an oil change or recall, we've been in and out quickly. Couldn't be happier with everyone we've dealt with. More
Amazing I have bought many vehicles from this dealership and always have the best experience with absolutely no pressure to purchase. Any concern I have ever I have bought many vehicles from this dealership and always have the best experience with absolutely no pressure to purchase. Any concern I have ever had is addressed immediately and to my satisfaction. I won't go anywhere else! More
Don't want to deal Very nice people but they really don't want to help you get a car. It's all about them and how much money they can make they won't come down on price Very nice people but they really don't want to help you get a car. It's all about them and how much money they can make they won't come down on price and they won't give you a fair price for your trade-in. More
Terrible Service Department!!! Took my Nissan Quest up there for an oil change. Left the dealership when it was finished and then the oil light came on. Took my van back up to the d Took my Nissan Quest up there for an oil change. Left the dealership when it was finished and then the oil light came on. Took my van back up to the dealership and told them the light was on only to have one of the service department employees tell me it was on because my door was open. Really!? The oil light comes on because the door is open??? I know better than that. Thankfully, someone else noticed that the van was actually leaking oil. They take it back in to fix it and then I find out that the Nissan dealership didn't even fix it....they sent it to their Honda service department. I would like to say that it ended on a good note but it didn't. I had to watch some careless employee drive my vehicle BACKWARDS, at a speed too high for the parking lot, around the Nissan dealership so they could pull it through their garage and make it look like they did the work. Simple oil change turned into a huge head ache and a loss of any future revenue for them. I now drive 20-30mins out of my way for service at a better dealership. More
Highly Recommend This Dealer! Here is a strange one - while I didn't end up buying at Straub Nissan, I must highly recommend Jim Grady @ Straub Nissan. I was negotiating for a Nis Here is a strange one - while I didn't end up buying at Straub Nissan, I must highly recommend Jim Grady @ Straub Nissan. I was negotiating for a Nissan Rogue while out of town. Mr. Grady was quick to respond, offered a very good deal and was incredibly professional. I've had shady dealings with dealerships in the past and do my homework extremely well. And, negotiated this deal via email due to traveling. Mr. Grady took my inquiry seriously and gave me an amazing price. The only reason we didn't end up buying is that this was for my mother-in-law and the drive from Pittsburgh was too much for her to do alone. If you are looking for a Nissan - please call Straub. You'll be pleased. Ask for Jim! More