Straub Honda
Triadelphia, WV
Filter Reviews by Keyword
By Type
Showing 21 reviews
I have always brought my Honda Clarity back to Straub even though others Honda dealers are closer. The service staff is friendly and are always smiling. AND my car is always washed for me!! Love it! Se even though others Honda dealers are closer. The service staff is friendly and are always smiling. AND my car is always washed for me!! Love it! See you again. More
Received fantastic service at Straub Honda in Tridelphia for an oil change & tire rotation. The guys were friendly and got the job done fast. Nice waiting room too! for an oil change & tire rotation. The guys were friendly and got the job done fast. Nice waiting room too! More
the service dept was very helpful and very accomadating, going beyond what is typical. I would recommend Straub Honda-the employees are top notch. going beyond what is typical. I would recommend Straub Honda-the employees are top notch. More
Straub Honda's service department was excellent. Friendly, courteous, and outstanding job. We had a whole bumper replaced and painted. The job was pristine. Thank you, Straub Honda!!! Friendly, courteous, and outstanding job. We had a whole bumper replaced and painted. The job was pristine. Thank you, Straub Honda!!! More
Aug 3 2022: maintenance light on so went for oil change on 2020 Honda CRV. Service man says I need oil chg and tires rotated. Then filters, then this, then that.... $700 later, I am in shock. A 2020 car on 2020 Honda CRV. Service man says I need oil chg and tires rotated. Then filters, then this, then that.... $700 later, I am in shock. A 2020 car under 30000 mi. shouldn't need that much. I was there 90min. Labor was $332. If this sounds right to you, go there for your cars service. I cant afford it so I must go elsewhere. More
We had our regular maintenance doe this past week and the service staff could not have been more helpful and polite. Great service department and friendly staff throughout the dealership. service staff could not have been more helpful and polite. Great service department and friendly staff throughout the dealership. More
excellent service department ! ! I bought my Honda new at Straub's . great decision , service has been great , I feel very comfortable going there and worry free ! everyone is very ! I bought my Honda new at Straub's . great decision , service has been great , I feel very comfortable going there and worry free ! everyone is very friendly helpful and welcoming . I always delt with Welty Buick and felt like family there . I went to Straub's because Welty sold out . I'm really gad I did and will always be a customer of theirs . Top notch all the way !! several people told me to go elsewhere , I sure am glad I didn't listen . I have let them know how wrong they are !! I'm a very satisfied customer and will recommend Straub's to all my friends and family !!! Thank you all for such great care !! More
On September 8, 2021 my granddaughter had called and set up an appointment to get her recent used car purchase to have have the car detailed at 9:30 am. At around 9:20 am I arrived and spoke with the salesm up an appointment to get her recent used car purchase to have have the car detailed at 9:30 am. At around 9:20 am I arrived and spoke with the salesman she purchased the car from, he tried to find out where the appointment was placed, he assured me he would get it taken care of along with having the second key made. He told me to check back in a couple of hours, at 11 am I returned and was told that the detail shop didn't have the engine bay detailed yet and told me to check back in a couple of hours. At 2 pm I returned to find out the car was still not done, I couldn't wait any longer, the salesman went and returned with the car and told me that the interior was still damp, which after returning home and inspecting we couldn't find where anything was done, Not even the carpet had been vacuumed. I wish it hadn't been raining hard and having to get to an appointment before leaving the next day to go out of town, I would have spoken with the manager about the situation. Maybe if anyone is interested in checking to find out why I wasted all my time the salesmans name was Tyler Swann. Till this day no one from the dealership has called to check to see if everything was done. Only being the grandfather and not being the actual customer I cannot leave a rating, good thing for it would be negative. Disgusted Grandfather More
Straub Automotive is why we continue to go to them year after year after year. They are consistent, fair, and always tell you what needs done. No pressure but if they recommend something be done I always t after year after year. They are consistent, fair, and always tell you what needs done. No pressure but if they recommend something be done I always tell them to go ahead. It is better to take care of something now rather than later. Decades of experience with Straub Automotive shows they do what they say. Kudos to Cody Phillips the Service person. He is AWESOME!!!! You can tell him for me. Pass this along to the owner. More