Straub Honda
Triadelphia, WV
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I was sold a car that didn't last past 8 months when the engine and turbo both went bad. Turbo was replaced when taken in on trade. Was also sold an extended warranty that refused to cover it based on carbo engine and turbo both went bad. Turbo was replaced when taken in on trade. Was also sold an extended warranty that refused to cover it based on carbon build up in the engine. I drove the car under 8000 miles, and I was offered 2000 dollars off the repair still making the repair over 8500. Will NEVER promote or buy from here again. More
Highly recommend Bill Gibbs in Sales and Cody Phillips in service. They both go above and beyond to make sure all your needs are met and that they have satisfied customers when you leave!!!! service. They both go above and beyond to make sure all your needs are met and that they have satisfied customers when you leave!!!! More
The people are very polite and the whole experience was great. Took my new CRV in for the 5000 mile check and was amazed by the professional service awarded me. The whole experience of buying a new car was great. Took my new CRV in for the 5000 mile check and was amazed by the professional service awarded me. The whole experience of buying a new car was actually enjoyable. From the salesman Bill on through everyone involved, I'm glad I chose Straub Honda for my purchase. More
Had vehicle serviced on 3/21 and was very pleased with the customer & vehicle service. It was done in a timely manner which is aways good, pointed out things that need attention, and I was on my way in no the customer & vehicle service. It was done in a timely manner which is aways good, pointed out things that need attention, and I was on my way in no time. Great job. More
Friendly staff. Tried to answer all of my questions and address any issues. Got busy while I was there and unable to fully discuss price before closing. Tried to answer all of my questions and address any issues. Got busy while I was there and unable to fully discuss price before closing. More
Went in for a routine service and the staff was friendly, knowledgeable and communicated any issues well. Will definitely go back again. Thanks Straub! knowledgeable and communicated any issues well. Will definitely go back again. Thanks Straub! More
The service department is always courteous and accommodating. Very pleased with George and Cody. They make sure we get the service we need and then explain what was done afterwards. They can an accommodating. Very pleased with George and Cody. They make sure we get the service we need and then explain what was done afterwards. They can answer all our questions and will show us how to find settings, etc. We’ve been using Straub Honda for many years! More