Straub Ford

Excellent Customer Service, working with Doug R. on the sale and paperwork was a breeze. I purchased the vehicle online and flew in to pick it up. Doug picked me up personally from the airport and on the sale and paperwork was a breeze. I purchased the vehicle online and flew in to pick it up. Doug picked me up personally from the airport and we finished the paperwork after my full inspection on the car. It was as advertised and the deal was the best in a 5 state area. I forgot to mention that Doug was on vacation but took the time to personally get me and make sure I was satisfied with the transaction even with a series of follow-up phone calls. Great group to work with and will work a reasonable deal with you. More

All I can say is that they provided excellent service. I required a state inspection and a refit knowing that I had a couple of problems with the car. They conducted a thorough review and appraisal and I required a state inspection and a refit knowing that I had a couple of problems with the car. They conducted a thorough review and appraisal and resolved ALL the issues. I great service. More

Nice clean facility and the service department was very nice and helpful. Work completed on schedule. nice and helpful. Work completed on schedule. More

Don’t know if problem was with Straub Ford or Cars. com but the car on cars.com was advertised at msrp and when I contacted Straub they had it priced about 15000 dollars more the salesman said they had com but the car on cars.com was advertised at msrp and when I contacted Straub they had it priced about 15000 dollars more the salesman said they had no control over what cars.com listed price as should be illegal to advertise a vehicle for sale at one price and jack the price up when the customer is interested very bad business practices at least More

Scam.Nobody should pay the crazy markup for a Scam. Nobody should pay the crazy markup for a car. This is the most absurd business practice, taking advantage of people, especially during the Scam. Nobody should pay the crazy markup for a car. This is the most absurd business practice, taking advantage of people, especially during the current crisis. More

Poor customer service I had a car repaired after an Accedent , the work they did was sad , over spray on many areas the door didn't open right and the trunk leaks . I asked I had a car repaired after an Accedent , the work they did was sad , over spray on many areas the door didn't open right and the trunk leaks . I asked for it to be corrected several times but they had no interest in making it right More

was satisfied with the deal from the beginning till thr enf og the desl. eill buy there agaom and woulf recommend them to others the expetience eas a pleasant one. enf og the desl. eill buy there agaom and woulf recommend them to others the expetience eas a pleasant one. More