Stoops Buick GMC

Very good experience-Joe stayed late and was very helpful. Like that all the vehicles are open to look at and low pressure sales! Bill in financing was great too. We even had Joe offer to reimburse u helpful. Like that all the vehicles are open to look at and low pressure sales! Bill in financing was great too. We even had Joe offer to reimburse us for our first tank of gas. Recommend anyone looking for a good vehicle to try here! More

We went to stoops looking for a late model suv with more passenger and cargo space than the SuV we had. We had seen some models on line and were looking in the lot when Joe Manderino began to assist us wit passenger and cargo space than the SuV we had. We had seen some models on line and were looking in the lot when Joe Manderino began to assist us with our questions. I like that all the vehichle are unlocked so you can look inside and sit in the seat and get a feel for the vehichle without having to have saleman go get a key and then it isnt what you wanted. Joe let us drive several and even took one home overnight since it was late. Joe explained different options and pros and cons and the next week we decided on the GMC Acadia and it has been a pleasure to drive. Joe spent several hours with us over several diffent visits and we never felt like we were hurried or pressured. All the personel were very friendly and we especially appreciated that our Scottie Dog "Shelby" was also welcome and well recieved by all. The atmosphere is very friendly and no high pressure. Joe stayed late in finalizing the paperwork even tho he had a previous commitment. BIll in the finance dept was very friendly and effecient and answered any questions we had. We look forward to continuing our relationship with Stoops. More

This was by far the best buying experience I have ever had. I was so pleased with Steve Willett's customer service and all of the things he did for my husband and I. He stayed late and walked us through e had. I was so pleased with Steve Willett's customer service and all of the things he did for my husband and I. He stayed late and walked us through every part of the buying process. I have never had a car buying experience like this before. First of all the price of the car was great. I could not be happier with the price we paid for our used car. Second, I was given a very fair trade-in value for my car. Finally, I was given exactly the interest rate I requested. (My bank said they would give me 2.9% or match down to 2.5%. I told the dealer if they could go below 2.5% I would go with them and they did!) I was also able to get tinted windows "thrown -in" to the deal and that experience was seamless as well. Steve was honest, upfront and not pushy. He was also very knowledgeable about my vehicle, even though Stoops does not carry new Chevrolets. I was also impressed by the customer service of the financing and used car managers as well. More

I was very pleased with the service that I recieved on 12-07-2010. The people was very friendly. They worked with me and got me in to something that worked for my needs. Kent Fisher and Jim myers and ever 12-07-2010. The people was very friendly. They worked with me and got me in to something that worked for my needs. Kent Fisher and Jim myers and everybody I talked to was very helpfull. Kent Fisher did an awsome job. I will always go there for what ever I need in a car.Thanks Linda Kessler!!! More

Eventhough our credit isn't the best, we were still treated with dignity and respect. Joe worked hard to get our deal approved and didn't give up on us. Joe always had a smile on his face and treated treated with dignity and respect. Joe worked hard to get our deal approved and didn't give up on us. Joe always had a smile on his face and treated us like a guest in his own home. I feel like I made a friend and plan to come back to purchase vehicles in the future and will definately recommend Stoops and Joe Manderino to anyone I know. More

This dealer was not pushy, was very friendly and very knowledgeable about the car I was interested in. I felt very comfortable working with everyone in the dealership especially Joe. The finance director knowledgeable about the car I was interested in. I felt very comfortable working with everyone in the dealership especially Joe. The finance directory was also very informative and helpful with understanding our needs. More

We purchased two trucks from Stoops. We bought the trucks here because they were easy to do business with and fair with trade in values. We will continue to do business with Stoops because of Kelli S trucks here because they were easy to do business with and fair with trade in values. We will continue to do business with Stoops because of Kelli Stocking and the service and body shop employees. We own a business so we have at least one vehicle a month in for service. It is always done as promised and there is never a problem. They are good at communicating with us and competitve on pricing. We had a truck that was wrecked and the body shop got it in and fixed expediently. The truck looks brand new. They took care of all the insurance paperwork for us. We will continue to purchase and service all of our vehicles at Stoops because Kelli understands that service both before and after the sale is what keeps the competition at bay. More

This dealership has service advisers that pay attention and mechanics that know their stuff and will talk to you about your car. There is a clean, comfortable waiting area with drinks and eats for the cust and mechanics that know their stuff and will talk to you about your car. There is a clean, comfortable waiting area with drinks and eats for the customers. You can trust that you will only have work done that is needed. I have bought two sets of tires here for less than I would have paid even at the discount auto stores. The people who work here are trustworthy and competent; for myself, it's a tough combination to beat. More