Stoops Buick GMC
Plainfield, IN
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Traveled 175 miles from Illinois to shop for a GMC Yukon at Stoops Buick GMC. Worked with Al Zumpe. Best salesman we've worked with on what was our 13th car purchase. We had all our questions answered ab at Stoops Buick GMC. Worked with Al Zumpe. Best salesman we've worked with on what was our 13th car purchase. We had all our questions answered about the Yukon and a very fair offer made for our possible trade-in. When we decided to make the purchase, Al walked us through all the paperwork clearly and completely. The dealer financing offered beat my credit union at home and we were able to take the truck home that same day. The truck was clean and ready for us when the paperwork was completed. After the great experience we had we were sorry we lived too far away to take advantage of what we thought was a salesman and dealer committed to customer service. More
Chuck was by far the best salesman that my husband and I have every delt with in buying a car. He was honest, appriciative, and did not try to sell us anything we didn't need. He was great! We are so lucky have every delt with in buying a car. He was honest, appriciative, and did not try to sell us anything we didn't need. He was great! We are so lucky to have found a salesman for life! He gave us a great deal on the car too! Thank you Chuck! More
Purchased a used Buick La Sabre from this dealer and dealt with Aaron Wildy initially with Steve Willett handling the paperwork and delivery. Both people were very friendly and personable and I am very dealt with Aaron Wildy initially with Steve Willett handling the paperwork and delivery. Both people were very friendly and personable and I am very pleased with the car that I purchased. I scored a 4 on quality only because a couple of things that should have been caught and corrected before the sale were missed. The delivery experience was very friendly and efficient, the car was clean and all my questions were answered. A couple of parts needed to be ordered which will mean I have to return for repair which is a bit inconvenient. More
Chris Dunbar was very friendly and helpful. He steered us toward a much better fit for us than the GMC we were thinking of buying. The dealership had a nice range of vehicles to choose from. I would defin us toward a much better fit for us than the GMC we were thinking of buying. The dealership had a nice range of vehicles to choose from. I would definitely buy another vehicle from Stoops GMC again. More
I needed a newer vehicle. I gave them a call on a Friday and went in on Monday. Drove my new truck home. Everyone I spoke with was very pleasant. Employes there were all very friendly. But Barb real was the and went in on Monday. Drove my new truck home. Everyone I spoke with was very pleasant. Employes there were all very friendly. But Barb real was the person I dealt with mostly. I explained to her how much I had to work with, and she did not try to force me in to something I could not afford. I have told my friends about this dealership, and I will purchase another vehicle from them when it is needed. Thanks to all of the employees at Stoop's. More
Al Zumpe was my salesman and he did a wonderful job going thru all the necassary steps and procedures to make my purchase transaction run smooth. The vehicle was preped and ready for possesion on the day and thru all the necassary steps and procedures to make my purchase transaction run smooth. The vehicle was preped and ready for possesion on the day and time promised. The dealership (STOOPS GMC BUICK in Plainfield, Indiana) was great to work with. They had a friendly staff, a wonderful showroom, a clean and neat waiting room, and spotless garage area.I would highly recommend STOOPS GMC BUICK and my salesman Al Zumpe. More
This is the second time I have bought a car from this dealer. You must remember I live in Illinois and this dealer is in Indy. Each time the salesman Steve Willett was very, very helpful. He was very qu dealer. You must remember I live in Illinois and this dealer is in Indy. Each time the salesman Steve Willett was very, very helpful. He was very quick in answering all my questions. Did not and I repeat didnot make me wait long for a trade in price nor a bottom price on what it would cost me for the car I waited. After purchasing the car he spent a lot of time going over all the bells and whistles. Since I live in another state he has been in contact with me to make sure I understand all the bells and whistes. I would also like to point out that approx 8 monhs ago I was in Ohio (with my old Buick) and was having a problem with my front wheel making a loud noise. Contacted Stoops while on the road to Indy, told them the problem and when I arrived they immediately fix the problem so I could continue on home to Illinois. Very pleased with Stoops and the salesman Steve Willett. More
Stoops Buick GMC in one Auto store we like to return to for purchasing vehicles, they are very freindly down to earth and honets a relationship I have had in a long time. We have only had to use their serv for purchasing vehicles, they are very freindly down to earth and honets a relationship I have had in a long time. We have only had to use their service shop for routine oil changes and service along with one warranty repair, the service was excellent from when you pull your auto in to when you leave. We feel Stoops Buick GMC prices are very competative and fair. It would be to your advantage to stop byfor your BUIK GMC and used car needs. More
It was the best experience my wife and I have had buying a new car and we have bought a few during our life time. Our salesman, Steve Willett was very professional. There were not any questions he did not a a new car and we have bought a few during our life time. Our salesman, Steve Willett was very professional. There were not any questions he did not answer honestly. We appreciated his no pressure tactics while we were looking at cars. He gave us the facts to questions we had. Stoops Buick is very fortunate to have him as a saleman. More
On December 23, 2010, we bought a 2008 Toyota Prius from Stoops Buick - GMC. Our salesperson was Al Zumpe, who was courteous, helpful, thorough, and honest. At every stage in the purchase process, he kept Stoops Buick - GMC. Our salesperson was Al Zumpe, who was courteous, helpful, thorough, and honest. At every stage in the purchase process, he kept his promises and our trust. We were able to buy the car we needed for the price we could budget. In 40+ years of buying cars, this was one of the best experiences we have had. I would definitely buy another car from Mr. Zumpe, and I will recommend him and the Stoops staff to our friends. --James and Carol Cook, Carmel, Indiana More