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Stoops Buick GMC

Plainfield, IN

4.7
429 Reviews

1251 Quaker Boulevard

Plainfield, IN

46168

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Showing 429 reviews

January 22, 2013

The saleman explained every thing on my new car in detail and said he was available for any questions at any time. The financing was fast and everyone was very friendly. All service was a triple plus More

by kaycrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Willett
January 21, 2013

I had shopped around for a new Impala, Stoops had many to choose from. The sales staff was friendly and helpful. I have recommended this dealer to many of my friends, also to a person at the gas station who More

by Valerie Gruener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 19, 2013

I have bought my last three vehicles, and I can see no reason to buy anywhere else. Steve Willett is a great guy, and knows how to close the deal without any high pressure. More

by Denny2042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Willett
January 09, 2013

Had a great experience with Stoops and Kent Fisher. He was very expedient answering my questions and provided me a great price/deal on a truck. Will definitely recommend him (Stoops) to people looking for More

by nick.gates
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kent (Fish) Fisher
January 07, 2013

The personal attention I received was excellent. Both Jim and Daniel Meyers were expedient in returning calls yet not overbearing. They quickly located the vehicle I was shopping for and made sure it had the More

by Rzd55m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Meyers, Daniel Meyers
Jan 26, 2013 -

Stoops Buick GMC responded

Thank you for taking the time to write such a nice review. Jim is about as "hands on" as you can get as a General Manager and he feels that each and everyone that comes through the doors is important. Thank you again! Barbara Winegar

December 20, 2012

Steve and Jim were both very professional and presented all the options without pressure. The dealership is conveniently located from where I live and has a good reputation for service. More

by njcody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
norman d cody, Jim Jarvis
Jan 01, 2013 -

Stoops Buick GMC responded

Thank you for taking the time to publicly acknowledge Steve Thomas and Jim Jarvis.We are very fortunate to have such great employees who really care about our customers!

December 17, 2012

The best car-buying experience I've ever had. Perfect. Steve Willett is the most professional, caring car salesman I have ever dealt with. At no time did my wife or I feel we were being "sold" a vehicle. More

by jhragsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Willett
Jan 01, 2013 -

Stoops Buick GMC responded

Wow! Thank you for publicly acknowledging Mr.Willett! He is one of the best in the business and his list of long-term clients prove it! All of your kind words really do describe Steve, he IS extremely caring and you won't need to worry about not being followed up with, follow up should be his middle name! Thank you again and Happy New Year!

November 19, 2012

We have purchased autos Over the last twelve years or so and at no time did we ever feel pressured or uneasy in any situation, Stoops has handled emergencies as well as routine maintence with the utmost pro More

by p.withem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Meyers, Daniel Meyers, David Fredbloom
Jan 01, 2013 -

Stoops Buick GMC responded

Thank you very much for your public review of Stoops Buick-GMC AND thank you for your twelve years of patronage! Our entire team is dedicated to being respectful of our customers and professionalism. And Jim has taught us that no matter how big or small the emergency is, to quickly take care of so our customers!

November 08, 2012

My family and I bought an Acadia last year from Stoops because it was listed as an AWD drive vehicle. We live in the country and have to have this option to get up our hill in the winter. However, we w More

by Joni Pounds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Fredbloom
Dec 14, 2012 -

Stoops Buick GMC responded

Hello Joni, I want to apologize for any confusion that may have been had. All Acadias are listed as either FWD (Front wheel drive) or as AWD (All wheel drive) which is indicated on every window sticker and is also indicated by a permanent AWD badge on every AWD model. If you asked your salesperson about the drivetrain of your vehicle and they mislead you in any way we would consider this behavior extremely unprofessional and encourage you to give us a call at your earliest convenience so that we can investigate this matter further. Sincerely, Jim Meyers, General Manager

November 07, 2012

Nice and easy experience, without pressure. Staff was friendly and helpful. car that we were looking for was in stock. We would recommend this group to anyone. More

by Rose O'Brien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Meyers, Jim Jarvis, David Fredbloom
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