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Stoops Buick GMC
Plainfield, IN
429 Reviews
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Showing 429 reviews
September 02, 2015
Very helpful with no pressure to buy. (Ford Edge with Scuba) Back in July of 2015, We were looking for a larger family sized SUV. My spouse and I looked up a few vehicles online that we were interested Back in July of 2015, We were looking for a larger family sized SUV. My spouse and I looked up a few vehicles online that we were interested in located at various car dealerships. After looking at a few SUVs, we became a bit restless as the previous viewings weren't worth the buy. My spouse said let's try out Stoops, If we don't like the highlighted vehicle here, we can go home and try again tomorrow, so I agreed. Let me just say, I wish it was our VERY FIRST STOP and will be for any future vehicle purchases!! Everyone greeted us with warm smiles and a friendly demeanor. Even with the store soon to close, there was no pressure to hurry and get us out. Steve "Scuba" Stason was our sales consultant for the purchase of our SUV. We told him exactly what we were looking for (Ford, Edge) and he pulled it right around for us to check out and test drive. He was very knowledgeable of the vehicle and was able to provide us with all of the information that we asked for regarding the SUV. He didn't pressure us to look at any other cars or even "push" to sale this one. He asked if the car met our needs and it certainly did. We made the decision to purchase the car and be it's new home. We were already pre-approved for financing and just needed to do the paperwork the next day. This process was smooth and didn't require pulling teeth (lol). We have had our new SUV for 2 months now and are still very pleased with out purchase! Thank you Scuba and Stoops family for all of your help with our vehicle. We will be back soon! Let Stoops be your FIRST and only "go to" dealership. They treat you like family and not like another sale or dollar in their pocket. They don't pressure you and they make sure you are completely satisfied with every detail before sealing the purchase. More
by Gates25
Employees Worked With
Steve "Scuba" Stason
August 24, 2015
No pressure Ryan was very professional, informative, and low pressure. He made us feel very comfortable in selecting our Canyon. He also lined up the hard cover f Ryan was very professional, informative, and low pressure. He made us feel very comfortable in selecting our Canyon. He also lined up the hard cover for our truck and installation. He explained all the features & we would highly recommend Ryan & Stoops to anyone. We drove away thinking we would come back here for our next vehicle. More
by Ownernewrex
Employees Worked With
Ryan Fawley
August 19, 2015
Thanks, Joe! I've found Joe Hayes to be extremely helpful and honest during the car buying process. He makes you feel like he's really on your side, not like he's I've found Joe Hayes to be extremely helpful and honest during the car buying process. He makes you feel like he's really on your side, not like he's just there to squeeze every penny he can out of you. That is pretty rare in my experience. He has been doing it a long time and you can tell he knows his business well. He isn't afraid to tell it like it is and will give you good advice. I won't buy another car without talking to him about it first. More
by Harry's mom
Employees Worked With
Joe Hayes
August 17, 2015
Best dealership Experience Ryan gave wonderful customer service, and valued our time. Explained all features of our leased Terrain. Kevin with paperwork signing was wonderful a Ryan gave wonderful customer service, and valued our time. Explained all features of our leased Terrain. Kevin with paperwork signing was wonderful as well! Best and least stressful experience at a dealership my husband and I have had. I would highly recommend Ryan and Stoops GMC! More
by terrain
Employees Worked With
Ryan Fawley
August 15, 2015
Best car buying experience ever I bought my 2013 GM Certified Acadia from Joe Hayes at Stoops after working with Sarah via email. This was the best car buying experience I've ever ha I bought my 2013 GM Certified Acadia from Joe Hayes at Stoops after working with Sarah via email. This was the best car buying experience I've ever had. Joe took the time to explain everything about my new vehicle and made sure it was the perfect fit! He is professional and makes you feel right at home. I will recommend Joe, Sarah & Stoops to everyone. I look forward to my next purchase from here. More
by bstephey1015
Employees Worked With
Joe Hayes, Sarah Riley
August 12, 2015
Best Buick/GMC Dealership in Indiana Purchased Buick 2015 Enclave for a great price from an experienced courteous salesman John Conway. Best experience at a dealership I ever have had & Purchased Buick 2015 Enclave for a great price from an experienced courteous salesman John Conway. Best experience at a dealership I ever have had & I am 70 years old. If a Buick or GMC vehicle is in your future you need to visit Stoops & ask for John. More
by smartiebob
Employees Worked With
John Conway
July 30, 2015
A great sales person to work with We purchased a 2015 GMC Dura Max Denali Truck from Stoops with Steve Willett guiding our way, answering the many questions we had. He is a very patie We purchased a 2015 GMC Dura Max Denali Truck from Stoops with Steve Willett guiding our way, answering the many questions we had. He is a very patient man with a sense of humor dealing with us and our many visits and different interest. When we finely made our decision he took care of all the additional changes we wanted on the truck. Stoops have been providing service to our many vehicles, as well as extended family’s vehicles, for many years and we will continue use them. The service department is a pleasure to work with as well as all of the staff. More
by John & Paula Walker
Employees Worked With
Lance Walker, Steve Willett
July 29, 2015
Honest and very nice person to deal with Very friendly, helpful, and overall a nice person in purchasing our 2014 Malibu. We drove many miles from Muncie, IN to have him as our salesman. He Very friendly, helpful, and overall a nice person in purchasing our 2014 Malibu. We drove many miles from Muncie, IN to have him as our salesman. He was very knowledgeable and would find the answer if he didn't know the answer to our inquiry. I would highly recommend him. Richard and Janet More
by rich&Jan
Employees Worked With
Steve Willett
July 28, 2015
Watson Sierra Worked w/ us to find the right truck to pull our camper. They didn't have our color but worked w/ another dealer that did. Although this was on a week Worked w/ us to find the right truck to pull our camper. They didn't have our color but worked w/ another dealer that did. Although this was on a weekend, we were able to sign the deal on Tuesday. More
by Rodgerwat2015
Employees Worked With
Steve Willett
July 25, 2015
Couldn't get any better! Friendly, knowledgeable people provinding excellent service is what you'll find at Stoop's. It was definetly the best car shopping experience we've ha Friendly, knowledgeable people provinding excellent service is what you'll find at Stoop's. It was definetly the best car shopping experience we've had and we'll certainly be return customers. More
by Linda
Employees Worked With
Joe Manderino
