Stoops Buick GMC

Our best car-buying experience ever! My husband and I had been shopping for a dually diesel pick-up truck for quite awhile. Even though my husband is retired from General Motors and still My husband and I had been shopping for a dually diesel pick-up truck for quite awhile. Even though my husband is retired from General Motors and still gets a GM discount, we were also looking at Ford trucks. Every other dealer left us disappointed, for one reason or another. They also did not have inventory for us to actually see the vehicle we needed to pull our RV. Because my husband's mother had bought a used car from Steve Willett and had such a positive experience, we decided to drive to Stoops and talk to Steve. So glad we did! It was by far the most pleasant car-buying experience we've ever had (and we've been around a long time!). Steve knew the product, had the inventory for us to look at, was infinitely patient with all of our questions, and overall just seemed to really have fun with his job. Since we'll need the truck by mid-March when our RV will be delivered, Steve and Jim Meyers went to quite a lot of trouble to locate a truck at another dealership that matched the options we wanted. They found one in the region, and we just took delivery of the truck on Feb. 1, 2016. We love it!! We'd like to add that virtually everyone we came in contact with at Stoops was pleasant and helpful. Tyler Meyers made the financing part go smoothly as well, doing as much as he could ahead of time to prevent us from being there any longer than necessary. Hopefully, we won't be needing a vehicle again for a long time, but we will certainly recommend Steve Willett and Stoops Buick/GMC to all of our friends. More

Terrific Experience! Thanks Kent! I'm a small business owner and just like everyone else I'm never a fan of dealing with dealerships and car salesmen. But...I surprisingly had a great I'm a small business owner and just like everyone else I'm never a fan of dealing with dealerships and car salesmen. But...I surprisingly had a great experience this time around purchasing my 2016 GMC Sierra 2500HD Denali. I walked in to the dealership and didn't feel like I was being attacked by "vultures" looking for their next sale and I met Kent Fisher who I feel went above and beyond his duties as a car salesman and it is definitely the first time I have actually enjoyed not only a new vehicle but the process of purchasing it. Yes I had to wait a little longer than expected because I came in during the busiest time on a Saturday but it was well worth the wait and I was able to get an even better APR by going through them. I had all of my financing and everything else in order before coming and knew exactly what I was getting but he asked to let them try to beat the rate and they were able to get me under 2% and once I went in to sign all of the paperwork I was out within 10-20 minutes. All in all I enjoyed the Stoops Buick and GMC dealership and it was a very nice facility but I can't stress enough how much I enjoyed working with Kent vs any of the other sales people I have dealt with with my last 5 car purchases. If you are ever looking to work with Stoops I personally would recommend Kent Fisher. I felt he didn't seem to be concerned about the money he would be making on the deal and instead was more worried about the money that I would be saving and my experience. Thank you Kent! I was recommended to Stoops by my mother who had purchased a vehicle in 2011 from them and I'm glad I went to check it out. I live on the southeast side of Indy and hadn't even thought of driving to Plainfield, IN to try but I'm glad I did. I went to other dealerships as well and most of them didn't seem as genuine and interested in my business or work nearly as hard to gain it or able to beat Stoops pricing and they all eventually gave up or thought that I would cave in quick or something. I personally wanted to work with Stoops after meeting Kent so I continued to keep him informed of other dealerships offers and they were always willing and able to beat the other dealerships offers and by far more than just pennies. Thank you Kent Fisher and Stoops! I love my new 2016 GMC Sierra 2500HD Denali! It is an absolutely amazing truck! More

Service Issue I stopped in to get my 2012 GMC Yukon looked at for an issue with my hands free phone. Toni in service was extremely helpful and took the time to rese I stopped in to get my 2012 GMC Yukon looked at for an issue with my hands free phone. Toni in service was extremely helpful and took the time to research my issue. I had just had a new Microphone installed at another dealership that did not fix the problem. They looked at the issue and Toni immediately found there was an updated microphone needed that would solve the problem ! It fixed my issue and they also found some lights out that all were replaced under warranty! Great job Toni and all the staff and techs at Stoops you have earned all my future business. More

Good Service Brought my truck in for service. Tony was my point of contact. Great customer service. I appreciate the support. I'll be back for my next schedule Brought my truck in for service. Tony was my point of contact. Great customer service. I appreciate the support. I'll be back for my next scheduled visit. More

great service I like it when you feel been treated as family, and that is the feeling I got from the people I talked to at Stoops! the complementary part is that St I like it when you feel been treated as family, and that is the feeling I got from the people I talked to at Stoops! the complementary part is that Stoops professional staff will no rest until the job is done and customer is satisfied with the results...Great job on my vehicle! thank you Stoops, Plainfield IN. More

Great service!! My experience at Stoops Buick and Joe Manderino was exemplary and I have already recommended him to a friend. Excellent customer service, attention to My experience at Stoops Buick and Joe Manderino was exemplary and I have already recommended him to a friend. Excellent customer service, attention to detail and so knowledgeable. It was a very enjoyable experience and I love my new car!! More

Good pricing, excellent salesman I just purchased a 2014 GMC Acadia from Steve Willet. Steve took care of my parents vehicle purchases for years and they thought of him more of a fri I just purchased a 2014 GMC Acadia from Steve Willet. Steve took care of my parents vehicle purchases for years and they thought of him more of a friend then just a 'salesman'. I can see why they did. He made things easy and I'm enjoying my Acadia very much. Thanks Steve! More

Great Experience We recently purchased a new GMC Acqdia from Zach at Stoops. Zach really made the experience great. We love our new car and highly recommend Zach at St We recently purchased a new GMC Acqdia from Zach at Stoops. Zach really made the experience great. We love our new car and highly recommend Zach at Stoops Buick!!! More

Straight-up! I came from 300 miles away and was pleased by the whole experience. Friendly and accommodating, the salesman put the truck on hold for me until I arr I came from 300 miles away and was pleased by the whole experience. Friendly and accommodating, the salesman put the truck on hold for me until I arrived there. It was perfect! The deal spoke for itself-- there was no hard sales pitch, the finance manager found an incredible rate, and the doc fee was very low compared to other dealers. Showroom was spotless and it was just as easy and pleasant an experience as you will ever have in purchasing a vehicle. More

The Best Pricing, People and Service Ryan Fawley is the best rep I've ever had. I can't understand why anyone would shop anywhere else for a quality car. Bill Creech Ryan Fawley is the best rep I've ever had. I can't understand why anyone would shop anywhere else for a quality car. Bill Creech More