Stoops Buick GMC

purchase of used car We just purchased a 2013 Buick LaCrosse from Steve Willett @ Stoops Buick,Plainfield In. Steve offered no hype, pressure or fluff. That's pretty rare We just purchased a 2013 Buick LaCrosse from Steve Willett @ Stoops Buick,Plainfield In. Steve offered no hype, pressure or fluff. That's pretty rare these days and much appreciated . I dropped one star because the wait to do the paper work was too long. We'll pass the good word and go back again. More

Another great experience at Stoops As always I was impressed with my experience at Stoops. Mr Gill took care of me in the service department. He was very helpful and pleasant. I felt v As always I was impressed with my experience at Stoops. Mr Gill took care of me in the service department. He was very helpful and pleasant. I felt valued as a customer. I had made an appointment to have oil changed, tires rotated etc. I was in and out in less than one hour. While in the waiting room, employees came in and asked if I wanted coffee, hot chocolate etc. Kudos to the staff at Stoops. You people are the best. More

Love it! This is my first purchase from Stoops. My wife and I were very pleased with our overall experience. Joe was very helpful and informative. I hope the c This is my first purchase from Stoops. My wife and I were very pleased with our overall experience. Joe was very helpful and informative. I hope the car is as great as the people! More

Outstanding Prompt Service Since I bought my Enclave I have had it serviced at Stoops Buick in Plainfield and couldn't be any happier with their service. Everyone is courteous w Since I bought my Enclave I have had it serviced at Stoops Buick in Plainfield and couldn't be any happier with their service. Everyone is courteous with down to earth personalities. They have been more than fair with the service they have provided me and my wife. I will continue my relationship with this dealership for my future needs as well and will recommend others to trust their business with Stoop Buick of Plainfield. Thank you all and Special Thanks to Toni! More

Thanks to everyone for such professional service. New car manager, salesman and owner all worked together to meet our needs. We have dealt with Jim Meyer, Jim Jarvis and Kent Fisher for a long time a New car manager, salesman and owner all worked together to meet our needs. We have dealt with Jim Meyer, Jim Jarvis and Kent Fisher for a long time and have never walked away disappointed. More

Purchased the last four vehicles from Stoops Stoops is in close proximity to our home; more convenient to take the car in for service. We have always been dealt fairly by Stoops. Stoops is in close proximity to our home; more convenient to take the car in for service. We have always been dealt fairly by Stoops. More

Treated with diginity and respect! Being a first time customer of Stoops, we would highly recommend this dealership to our family and friends!! It may of been a little farther than we w Being a first time customer of Stoops, we would highly recommend this dealership to our family and friends!! It may of been a little farther than we wanted to travel for a vehicle but it was well worth the drive! Our salesman Chuck, was the best, and was very friendly and easy to work with and even came in for us on his day off!! Thanks Chuck!! We love our Enclave!!! More

A long time satisfied customer I have taken my 06 Buick Rendevous to Stoops Buick in Plainfield for the last 15 yrs for routine service and never been disappointed. They are very ac I have taken my 06 Buick Rendevous to Stoops Buick in Plainfield for the last 15 yrs for routine service and never been disappointed. They are very accommodating, friendly, reliable, prompt and affordable. They give me rides to my office when I have to leave it with them. One time recently they gave me a new car to use as a loaner at no charge. I have always been satisfied by their services. More

Our best car-buying experience ever! My husband and I had been shopping for a dually diesel pick-up truck for quite awhile. Even though my husband is retired from General Motors and still My husband and I had been shopping for a dually diesel pick-up truck for quite awhile. Even though my husband is retired from General Motors and still gets a GM discount, we were also looking at Ford trucks. Every other dealer left us disappointed, for one reason or another. They also did not have inventory for us to actually see the vehicle we needed to pull our RV. Because my husband's mother had bought a used car from Steve Willett and had such a positive experience, we decided to drive to Stoops and talk to Steve. So glad we did! It was by far the most pleasant car-buying experience we've ever had (and we've been around a long time!). Steve knew the product, had the inventory for us to look at, was infinitely patient with all of our questions, and overall just seemed to really have fun with his job. Since we'll need the truck by mid-March when our RV will be delivered, Steve and Jim Meyers went to quite a lot of trouble to locate a truck at another dealership that matched the options we wanted. They found one in the region, and we just took delivery of the truck on Feb. 1, 2016. We love it!! We'd like to add that virtually everyone we came in contact with at Stoops was pleasant and helpful. Tyler Meyers made the financing part go smoothly as well, doing as much as he could ahead of time to prevent us from being there any longer than necessary. Hopefully, we won't be needing a vehicle again for a long time, but we will certainly recommend Steve Willett and Stoops Buick/GMC to all of our friends. More

Terrific Experience! Thanks Kent! I'm a small business owner and just like everyone else I'm never a fan of dealing with dealerships and car salesmen. But...I surprisingly had a great I'm a small business owner and just like everyone else I'm never a fan of dealing with dealerships and car salesmen. But...I surprisingly had a great experience this time around purchasing my 2016 GMC Sierra 2500HD Denali. I walked in to the dealership and didn't feel like I was being attacked by "vultures" looking for their next sale and I met Kent Fisher who I feel went above and beyond his duties as a car salesman and it is definitely the first time I have actually enjoyed not only a new vehicle but the process of purchasing it. Yes I had to wait a little longer than expected because I came in during the busiest time on a Saturday but it was well worth the wait and I was able to get an even better APR by going through them. I had all of my financing and everything else in order before coming and knew exactly what I was getting but he asked to let them try to beat the rate and they were able to get me under 2% and once I went in to sign all of the paperwork I was out within 10-20 minutes. All in all I enjoyed the Stoops Buick and GMC dealership and it was a very nice facility but I can't stress enough how much I enjoyed working with Kent vs any of the other sales people I have dealt with with my last 5 car purchases. If you are ever looking to work with Stoops I personally would recommend Kent Fisher. I felt he didn't seem to be concerned about the money he would be making on the deal and instead was more worried about the money that I would be saving and my experience. Thank you Kent! I was recommended to Stoops by my mother who had purchased a vehicle in 2011 from them and I'm glad I went to check it out. I live on the southeast side of Indy and hadn't even thought of driving to Plainfield, IN to try but I'm glad I did. I went to other dealerships as well and most of them didn't seem as genuine and interested in my business or work nearly as hard to gain it or able to beat Stoops pricing and they all eventually gave up or thought that I would cave in quick or something. I personally wanted to work with Stoops after meeting Kent so I continued to keep him informed of other dealerships offers and they were always willing and able to beat the other dealerships offers and by far more than just pennies. Thank you Kent Fisher and Stoops! I love my new 2016 GMC Sierra 2500HD Denali! It is an absolutely amazing truck! More