Stoops Buick GMC

Paid for broken tail license plate light repair. Left with license plate light out. It was late and all the mechanics had already left. So I still need it fixed Left with license plate light out. It was late and all the mechanics had already left. So I still need it fixed More

I was very pleased with my visit to Stoops I was very pleased with the fact that they brought me home and picked me up after my car was serviced pleased with the fact that they brought me home and picked me up after my car was serviced More

Several years ago my dad bought a car from Stoops Buick. They did a really awesome job taking care of him, which really impressed me. I've never bought a car at a dealership before, so this time I went t They did a really awesome job taking care of him, which really impressed me. I've never bought a car at a dealership before, so this time I went to Stoops Buick. Destinee met me at the door and helped me right away. She asked me a few questions and then showed me some options. She walked me through the process and answered all my questions along the way. Soon i had my new car, which i love. Stoops Buick is the place to go for excellent customer service and excellent products st a reasonable price. More

We bought a used car at Stoops Buick & our salesman was Rich Santomassino. He was great to work with, very professional, very personable, answered all our questions, was not pushy and explained all the de Rich Santomassino. He was great to work with, very professional, very personable, answered all our questions, was not pushy and explained all the details of the vehicle. Was a very pleasant experience. More

I called Stoops to see about a new Terrain. They looked at their inventory and the said one was available. I said, "Great, I'd like to com out to the facility and put a deposit on it. I worked They looked at their inventory and the said one was available. I said, "Great, I'd like to com out to the facility and put a deposit on it. I worked with Carson. He said he wanted to email me some "numbers". I told him that would be fine but he may need to adjust it for the down payment and that I have GM-S. He stopped me there. He told me no one is accepting GM-S. Well, that isn't true. Why,because I just bought a Buick Encore for my wife at another dealership and they accepted GM-S pricing. He also told me they are adding a $3,000.00 markup on all new vehicles! I will never do business with this organization. To me Stoops is contributing to the inflation we all are feeling as they unscrupulously gouge the price of the vehicles they sell. More

I went in to purchase my leased vehicle. Jamal greeted me at the door as if he was expecti g me!😊 Everyone I met was kind and very helpful. My direct dealing was with Kevin Moore, the Finance Manager. He is at the door as if he was expecti g me!😊 Everyone I met was kind and very helpful. My direct dealing was with Kevin Moore, the Finance Manager. He is efficient, thorough and warmly hospitable. I will most definitely return for my other vehicle needs! Linda Cobb January 2020 More

Unfortunately, this dealership is like most. They MUST create overpriced repairs to keep their service department employed. Never thought the whole organization (from top down), encourage, condone then de create overpriced repairs to keep their service department employed. Never thought the whole organization (from top down), encourage, condone then deny these unscrupulous tactics. Shame on the dealership manager down to the service manager for being in cahoots using false, mis leading and deceptive practices. You ask for honest opinions and reviews... You got it ! If you choose the Buick GMC brand, you will be much better off(at least) considering another used car dealership. If it's too late for you, watch your back and document every promise made from the top, down. More

My 2009 Impala was just body shop repaired. Incredible salute of thanks to Susie Rick and the paint team!! The match performed on my well maintained old car perfect,! Truly all team members involved shou salute of thanks to Susie Rick and the paint team!! The match performed on my well maintained old car perfect,! Truly all team members involved should be recognized! More