Stoops Buick GMC

Excellent Had a rough start but the staff made everything smooth and easy. Very happy I went to stoops to look. Dave Fredbloom helped my wife and I get the vehi Had a rough start but the staff made everything smooth and easy. Very happy I went to stoops to look. Dave Fredbloom helped my wife and I get the vehicle we were after. Highly recommended More

Great Clean & Professional Place I wish I could give more Points The Customer service in The Service Department was A1 Ms. Christie Was Awesome I'm Telling My Friends and I live in In I wish I could give more Points The Customer service in The Service Department was A1 Ms. Christie Was Awesome I'm Telling My Friends and I live in Indy More

Efficient experience I talked with a sales representative in the morning while as at work. When I arrived at the dealership they knew what I wanted and had the truck ready I talked with a sales representative in the morning while as at work. When I arrived at the dealership they knew what I wanted and had the truck ready for me to look at. I was offered a fair price for my truck, which was a first in my experience buying new vehicles. I will definitely do more business with stoops in the future. More

Happy in Virginia I could not be happier with John Conway and Stoops Buick/GMC. I saw the used Yukon xl on car gurus and purchased the truck over the phone from Mr. Con I could not be happier with John Conway and Stoops Buick/GMC. I saw the used Yukon xl on car gurus and purchased the truck over the phone from Mr. Conway on a Thursday and sent the check by fed/ex. Mr. Conway offered to drive the vehicle from the dealership in Indiana to my home in Virginia if I would pay for the plane ticket for him to fly back to Indianapolis and I agreed. He delivered the truck to my home on Sunday at noon and I took him to the airport. Mr. Conway saved me a plane ride to Indianapolis and the 11 hour drive back. Customer service beyond what was required. The vehicle is immaculate and exceeded the expectations I had for the vehicle. I will tell my friends and family to call Mr. Conway and Stoops if they are in need of a vehicle. More

Awesome Customer Service in every department I cannot say enough great things about Stoops. From the purchase of my vehicle, the body shop, and the service department, everything has been easy an I cannot say enough great things about Stoops. From the purchase of my vehicle, the body shop, and the service department, everything has been easy and hassle free. Thank you so much for the outstanding customer service on every level! A special thank you to Mike in service for your extra work with my vehicle! More

Outstanding Experience My experience with my salesman, Steve Willett was very positive and complete. He was very informative, very patient and very attentive to my questions My experience with my salesman, Steve Willett was very positive and complete. He was very informative, very patient and very attentive to my questions and concerns. He searched for a vehicle that met my needs. I am really enjoying my 2016 GMC Sierra. I recommend Stoops Buick and GMC for any person looking for a great deal with great people to work with. More

GMC Acadia Salesperson was extremely helpful and kind.. Management seemed extremely rude.. Again, Steve followed up to each concern we had. Also, every autom Salesperson was extremely helpful and kind.. Management seemed extremely rude.. Again, Steve followed up to each concern we had. Also, every automobile I have ever purchased from a dealership always left (after initial purchase) with the tank FULL. Sounds small but makes a big impact. More

Chuck Sechrest was very friendly and knowledgeable Chuck Sechrest was great to deal with. He was polite and friendly and very knowledgeable. I called about a pre owned car that I found on line and want Chuck Sechrest was great to deal with. He was polite and friendly and very knowledgeable. I called about a pre owned car that I found on line and wanted to know if the car was still available. He promptly went to check and stated he had the key at his desk. I informed him we had a 2 hour drive to the dealership. When we arrived and was greeted by another salesman and escorted to his desk. When we went out to look at the car a hold tag was place on the dash of the car, that Impressed me. After the test drive and was shown the dollar amount the dealership wanted, I made a counter offer that was approved within in a few minutes. Chick went over all the paperwork and explained what service was completed on the car, along with the paperwork from the service center. The dealer fees was explained upfront before going to the do the sales contract office, often these fees are hidden by other dealerships. When we took delivery of the car, Chuck programed our phones to the car and explained the radio and on star system and the other electronic controls to the car. This was very pleasant way to purchase a car with a new and modern dealership. More

Excellent Joe Manderino responded to each of our needs and reviewed the best vehicle options. He was a pleasure to work with each time that we came in. Joe Manderino responded to each of our needs and reviewed the best vehicle options. He was a pleasure to work with each time that we came in. More

Rich is a pleasure to work with! I contacted Stoops regarding a Mustang I found on cars.com. Rich Santomassino answered the call and was nice enough to send me photos of the vehicle, I contacted Stoops regarding a Mustang I found on cars.com. Rich Santomassino answered the call and was nice enough to send me photos of the vehicle, as they weren't yet online. I loved the car right away, drove to your dealership from Noblesville within an hour of the call, and ended up purchasing it. Rich was very cordial and up-front through the whole process. Paper signing was a breeze since we didn't need financing. We will certainly recommend your dealership and Rich! Ron and Tami Baxter More