Stoops Buick GMC

Exceptional service! Brought my Encore in for service - experienced exceptional service from Toni Golladay and everyone on the team. The service department is second to n Brought my Encore in for service - experienced exceptional service from Toni Golladay and everyone on the team. The service department is second to none - they go out of their way to do the best they can for you. Love that you can gave have a cup of coffee/hot chocolate while you wait. More

Cristie in service department was extremely attentive Cristie was exceptional competent and helpful. From my perspective she is highly qualified employee. I will refer friends to Cristie in service depart Cristie was exceptional competent and helpful. From my perspective she is highly qualified employee. I will refer friends to Cristie in service department. Thank you More

Outstanding customer service Being young and right out of college I am not experienced when it comes to cars. However, each time I come to this dealership I am treated so nicely a Being young and right out of college I am not experienced when it comes to cars. However, each time I come to this dealership I am treated so nicely and receive the best service. The last time I brought my car in to be serviced, Mike took wonderful care of me. He was very patient as I was trying to figure out my warranty information and never once rushed me or gave less than excellent customer service. Thank you so much Stoops for taking care of me everytime. More

Quality of Service I have been taking my GM vehicles to Stoops since 2007, and I have always been completely satisfied with the quality of care that I have received. In I have been taking my GM vehicles to Stoops since 2007, and I have always been completely satisfied with the quality of care that I have received. In that time, I have worked with only a two service advisors, and one of those happens to be Toni Golladay. Toni has always gone out of her way to make sure that I am completely satisfied with my experience, and I truly appreciate that. I would have no reservations about recommending the Service Department at Stoops Buick GMC to anyone. Keep up the good work Toni. - Dustin More

Love this place I have always felt uneasy around dealerships just too much pressure. I never had that feeling here. When I call for service they always get me right I have always felt uneasy around dealerships just too much pressure. I never had that feeling here. When I call for service they always get me right in. And right out. Lots of smiles from everyone. Thanks, Brian, Toni and the she service crew!!! More

My latest experience Everyone there is always great and Mike in service is just fantastic! Helpful, friendly, and does a Wonderful job of keeping us informed about how the Everyone there is always great and Mike in service is just fantastic! Helpful, friendly, and does a Wonderful job of keeping us informed about how the service is/was coming. Makes me feel welcome and part of the family. Everyone at Stoops does, but Mike leads the pack! ? More

Service I had an appointment for oil change at 9:45. When I got there Toni asked me if I wanted my tires aligned looking at my records showing it was time for I had an appointment for oil change at 9:45. When I got there Toni asked me if I wanted my tires aligned looking at my records showing it was time for it. I said go ahead and she also made sure if I needed my filters changed they would get that done. Everyone was great at stoops, really like having Toni take care of me. I know they were extremely busy that day & I didn’t know an alignment took a little longer than just an oil change so I was there til 12:45-no problem I’ll know when I go back next time that I’ll b there awhile. iAlso the car wash always seems to breakdown but Toni was nice enough to give me her card so I could come in on a nice day to get a free car wash. Thanks Toni. I plan on buying a new car hopefully this spring & stoops is the place I will go More

Absolutely Great, Quick Service! I can always count on Mike to ensure my vehicle is repaired properly and expediently. Was really worried this morning when the vehicle started awkwa I can always count on Mike to ensure my vehicle is repaired properly and expediently. Was really worried this morning when the vehicle started awkwardly as the winter time is not a safe time to be broke down on the side of the road. Your Buick team has me back on the road and I feel safe for my family to be out in the weather again. More

awesome I really think that Stoops employees are nice and knowledgeable especially Toni Golladay and Zack Vanat any time I have a problem or a question they b I really think that Stoops employees are nice and knowledgeable especially Toni Golladay and Zack Vanat any time I have a problem or a question they both answer and take care of it they are awesome people More

Superb Mike Gill is an AWESOME partner at Stoops. His ability to ease your apprehensiveness regarding your vehicle is worth the issue. Great job Mr Mike Mike Gill is an AWESOME partner at Stoops. His ability to ease your apprehensiveness regarding your vehicle is worth the issue. Great job Mr Mike More