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Stoops Buick GMC
Plainfield, IN
428 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 428 reviews
July 27, 2024
Stoops was very responsive, cost competitive and very easy to work with compared to other dealers. Highly recommend Stoops and ask for Mr. Wilkerson.. They are also a family owned business. easy to work with compared to other dealers. Highly recommend Stoops and ask for Mr. Wilkerson.. They are also a family owned business. More
by Barb
Employees Worked With
Cory Wilkerson, Jim Meyers
July 17, 2024
We purchased a used car from Stoops Buick GMC in Plainfield, IN (July 2024). We were very pleased with our salesman, Kent Fisher, and the whole process. We found the car through autotrader, we chec Plainfield, IN (July 2024). We were very pleased with our salesman, Kent Fisher, and the whole process. We found the car through autotrader, we checked the dealership's reviews on multiple sites and reached out to Kent Fisher. He was quick to respond, he freely answered my questions, He was forthright with answers regarding fees. We scheduled to see the car, we took a test drive, quickly agreed on price, and we were out the door in less than one hour (including the test drive). I have bought many cars over the years and currently own six. We passed up a dealership just a couple miles from our home with a very similar used car because that dealership has bad reviews. We are especially thankful to Kent Fisher for his patience, kindness, and efficient handling of our transaction. More
by Linda Adams
Employees Worked With
Kent (Fish) Fisher
June 07, 2024
Great team in service department and body shop! Aaron Anderson especially has super customer skills. Everyone is great but Aaron leaves no stone unturned in taking care of all his customers. Som Aaron Anderson especially has super customer skills. Everyone is great but Aaron leaves no stone unturned in taking care of all his customers. Somehow the customers seem to understand to his true caring and they like him too as overheard in waiting room. More
by joeedmiston
Employees Worked With
Aaron Anderson, Susie Rose
February 21, 2024
ALL THE STAFF I ENCOUNTERED WERE VERY COURTEOUS AND EXTREMELY HELPFUL. ONE PARTICULAR STAFF MEMBER WENT ABOVE AND BEYOND MY EXPECTATIONS. AS SIMPLE AS IT MAY SEEM, HE DID THE FOOTWORK TO FIND MAINTENAN EXTREMELY HELPFUL. ONE PARTICULAR STAFF MEMBER WENT ABOVE AND BEYOND MY EXPECTATIONS. AS SIMPLE AS IT MAY SEEM, HE DID THE FOOTWORK TO FIND MAINTENANCE RECORDS FOR MY CAR'S WARRANTY. HE WAS EXCEPTIONAL WITH KEEPING ME INFORMED AT ALL TIMES. THANK YOU AARON ANDERSON AND THE STAFF IN PLAINFIELD, IN More
by edcrtwrght09
Employees Worked With
Aaron Anderson
December 31, 2023
I go to stoops to purchase a used vehicle. I test drive the vehicle I was interested in. All was good then here goes the salesman saying add ons for a used vehicle. WOW. Etching in the glass 2 I test drive the vehicle I was interested in. All was good then here goes the salesman saying add ons for a used vehicle. WOW. Etching in the glass 250 dollars etc to identify parts if its stolen, What is it? It's a $18 kit you can buy on Amazon that chemically etches your VIN into your glass if you want to. It takes no skill, and no time to do it. In other words, it's a complete farce to notch a few hundred extra dollars out of the buyer with no effort whatsoever. Then here goes the paint protection, nitrogen in the tires. Nitrogen is free at tire shops Blah blah. Only for an extra 2000. Then your monthly payment is to high to afford. . 1 will not buy a used vehicle with add ons. Just another way for them to get more money from the customer. More
by politically correct
Employees Worked With
Steve
December 20, 2023
Aaron is very efficient as a service writer. Gets me back into the garage quickly and always updates me if there's any issues. I always come in first in the morning so that I can request Joe as Gets me back into the garage quickly and always updates me if there's any issues. I always come in first in the morning so that I can request Joe as my mechanic. Joe does a good job caring for my car. I appreciate his attention to detail. More
by toaster
Employees Worked With
Aaron, Joe
November 09, 2023
Very professional sales and service staff. Great service and customer service. Would highly recommend for all your auto needs. Nice to offer Veterans discount as well. Great service and customer service. Would highly recommend for all your auto needs. Nice to offer Veterans discount as well. More
by mrchapman1952
Employees Worked With
Aaron in service, Jim Meyers, Toni Golladay
January 02, 2023
Paid for broken tail license plate light repair. Left with license plate light out. It was late and all the mechanics had already left. So I still need it fixed Left with license plate light out. It was late and all the mechanics had already left. So I still need it fixed More
by John
Employees Worked With
Cristie Stocking
