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Stoops Automotive Group

Muncie, IN

4.8
718 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 718 reviews

May 01, 2023

Bought a 2018 GMC Sierra , Had a couple issues that Pat is taking care of More

by troystoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
May 02, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience!

April 29, 2023

They found a vehicle in our price range and we are semi happy, the car is mechanically sound but filthy and they acted like it was perfect. They did offer to fix the back door which we appreciated. They we More

by Mmonks1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
May 01, 2023 -

Stoops Automotive Group responded

thanks for the feedback, whether paying cash or financing we want everyone to have a great experience when purchasing a vehicle from us. We apologize for any miscommunication.

April 29, 2023

Pat made purchasing a car a pleasant experience. It was great working with such a knowledgeable and cordial salesman. More

by Williamkamper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
May 01, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

April 27, 2023

This was the most pleasant experience I've had transferring leases. Thanks to Pat Bowen. Stress free! More

by carolkroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
Apr 28, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

April 24, 2023

Came in just looking at cars and ended up buying one off Brent the same day.. Very Happy with Brent And Stoops More

by Rungraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Regenold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience!

April 23, 2023

Love the New Denali Truck it’s awesome. Thanks Brent for All The Help And Will Be Back Soon More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Regenold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2023

Great Buying Experience Very Happy With My New Encore GX. . Thanks Brent For All Your Help More

by Nancy
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Regenold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Stoops Automotive Group responded

Thank you for your review, Nancy! The team at Stoops Automotive is thrilled to hear you had a great experience!

April 23, 2023

Very Happy With The New Car, Great on Gas And Drives Very Nice.. Thanks Brent More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Regenold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Stoops Automotive Group responded

Thank you for your review, Dave! The team at Stoops Automotive is thrilled to hear you had a great experience!

April 22, 2023

The first time we came by Stoops we had a less than amazing experience. We came back and worked with Brett Estes and he was awesome. Helped us get into the vehicle we wanted and we walked away happy an More

by rustylee87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Regenold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Balfour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

April 22, 2023

I really enjoyed my experience working with Brett Estes. He is personable and knowledgeable and made the whole process easy and efficient. Thanks Brett More

by SonicGrayHatch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Fallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Ross
Apr 24, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

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