Stoops Automotive Group

Would buy from again and again and DID Brett Estes is a consumate professional and I would recommend him to ANYONE looking for a car (new or used). We originally met Brett at another dealer Brett Estes is a consumate professional and I would recommend him to ANYONE looking for a car (new or used). We originally met Brett at another dealership. He is HONEST, CARING, AND DEPENDABLE. I have gone into dealerships that treated me differently because I am a woman. I have been asked by sales persons if I need to consult with my husband (when the car was for me). Brett is NONE of stereotypes of car salesmen. He CARES for his customers. He familiarizes himself with all aspects of the car so when you have a question, he has an answer. You want to know how to work the specialty mirror adjustment - chances are -- he has already researched that feature and can explain it. If he can't he QUICKLY comes back to you with an answer. Looking for a smooth car buying experience, please find Brett. YOU will be glad you did. More

Buick Verano owners Brett is outstanding. He is knowledgeable and able to answer questions we didn't think to ask. He is fantastic to work. His witty sense of humor is an Brett is outstanding. He is knowledgeable and able to answer questions we didn't think to ask. He is fantastic to work. His witty sense of humor is an added bonus More

Ryan Larrabee was an outstanding sales representative. Superb customer service. Down to Earth sales representative with wide knowledge base. I look forward to dealing with Stoops again in the years to come Superb customer service. Down to Earth sales representative with wide knowledge base. I look forward to dealing with Stoops again in the years to come. More

Oil change We have purchased our cars from pat Bowen for years. He is the best salesman stoops has. Never will go anywhere else. Randy stoops is always friendly. We have purchased our cars from pat Bowen for years. He is the best salesman stoops has. Never will go anywhere else. Randy stoops is always friendly. They go above and beyond to make you happy. More

A very honest and caring dealership They bend over backwards to help the new customers and the reoccurring customers. They are professional and caring and friendly They are willing to h They bend over backwards to help the new customers and the reoccurring customers. They are professional and caring and friendly They are willing to help even with the seemingly dumb questions More

Stoops Automotive Is The Best Stoops Automotive is our choice to buy our Trucks. Pat Bowen is not only the Best Salesman.. he’s become our Friend. If we have a problem...which have Stoops Automotive is our choice to buy our Trucks. Pat Bowen is not only the Best Salesman.. he’s become our Friend. If we have a problem...which have been few...Stoops will make it right. So if you need a new or used car or truck. Go to Stoops Automotive in Muncie,Indiana they’re the best...see Pat Bowen and if he’s not available...there is other sales people.. Thank You..Randy Stoops & Pat Bowen and Michelle Hogle The Browns More

Great car, great price, great service. I was looking for a new Buick and had been everywhere. By the time I got to Stoops I knew exactly what I wanted and how much I wanted to pay. I want I was looking for a new Buick and had been everywhere. By the time I got to Stoops I knew exactly what I wanted and how much I wanted to pay. I wanted a good deal and Brett Estes made it happen. He helped me get a beautiful car with a very low interest rate. Thanks Brett!! More

Brett Estes Brett was a big help when my husband and I were looking to upgrade our vehicle for our growing family. He took us out and showed us everything in our Brett was a big help when my husband and I were looking to upgrade our vehicle for our growing family. He took us out and showed us everything in our budget and sat down and talked everything out with us. He was a huge help with everything! From budget to needs and wants he did everything in his power to find us what we wanted. I highly recommend going to see him if your looking for a new car. We look forward to purchasing our next vehicle with him also. Thanks for all your help Brett, we really appreciate it!!! More

Excellent 1st Car Buying Experience Brett was so helpful during my first car buying experience! Any questions I had, he had an answer, and he gave his honest opinion. As for buying a car Brett was so helpful during my first car buying experience! Any questions I had, he had an answer, and he gave his honest opinion. As for buying a car at Stoops, I highly recommended it. All of the salesmen and financial advisors were very hospitable and knowledgeable! More

Best in town When my wife and i started looking for a car we didnt want to go to a buy here pay here. We wanted a vehical that was going to last us a while so as w When my wife and i started looking for a car we didnt want to go to a buy here pay here. We wanted a vehical that was going to last us a while so as we went to dealership after dealership getting denied cause of our credit being a few points off we were losing hope. Then we swung into STOOPS AUTOMOTIVE of muncie and found a traverse with low miles and priced to sell. We walked in and Brett met us at the door and instantly got to work with us. He showed all of our options and what kind of down payments we were looking at. When he came back and said we were approved our hearts fluttered. He and stoops ran us for everything available to see what we could get and found what other dealerships couldnt find. So we signed the papers and drove our new car home. He still to this day after buying the vehical a month ago helps us with any questions we have. Ive never experienced customer service the way he gives it. Hes the best by far and will forever go to stoops and talk to Brett if we ever get another vehical. More