Stoops Automotive Group

Pat & randy are the consummate professionals Pat Bowen is GREAT to work with...as I'm not the easiest of customers. Pointed out a few things on the used truck I bought and repairs were made with Pat Bowen is GREAT to work with...as I'm not the easiest of customers. Pointed out a few things on the used truck I bought and repairs were made with no fuss. 2nd car we've bought in last year...save time, stay local and go to Stoops Muncie! More

new envision purchase This was not our first purchase from Stoops. Pat Bowen did his usual professional job. Thanks for a well-done deal. It was a pleasure dealing with Pat This was not our first purchase from Stoops. Pat Bowen did his usual professional job. Thanks for a well-done deal. It was a pleasure dealing with Pat and Chris. More

ABSOLUTELY LOVE STOOPS! I wish I could have given 10 stars! This dealership and employees, especially Brett Estes and Michelle Hogle, are just amazing! I was treated like m I wish I could have given 10 stars! This dealership and employees, especially Brett Estes and Michelle Hogle, are just amazing! I was treated like more than just a "sale." Brett was upfront, honest, and sincere about my options and I am more than pleased with my 2018 Buick Encore! Michelle was amazing in my financing and beyond exceeded my expectations. I highly recommend this dealership and when you go, ask for Brett Estes. You WON'T be disappointed! More

New Acadia Denali Bret was wonderful to work with once again. We have noticed since coming home that there is a clip broken under the hood and the antifreeze level is l Bret was wonderful to work with once again. We have noticed since coming home that there is a clip broken under the hood and the antifreeze level is low. More

Great Job! We purchased a new Buick Envision. The people we dealt with were very friendly, knowledgeable, and answered any questions we had. Pat Bowen and Chri We purchased a new Buick Envision. The people we dealt with were very friendly, knowledgeable, and answered any questions we had. Pat Bowen and Chris Abades did a fantastic job. We have dealt with Pat in the past and would not hesitate to recommend him to anyone! Pat is very honest and trustworthy and we feel he is a true asset to the Stoops organization! Chris explained all the paperwork and answered any questions we had to our complete satisfaction! More

Excellent Friendly Customer Service Couldn't have been treated better. Will definitely return to the dealership in the future and highly recommend Stoop's to friends and family! Special Couldn't have been treated better. Will definitely return to the dealership in the future and highly recommend Stoop's to friends and family! Special thanks to Todd Castor and Brett Estes. More

Great customer service!!! Brent @Stoops was a very attentive sales rep focused on our families needs and Michelle made the purchase signing a worry free breeze, while our daugh Brent @Stoops was a very attentive sales rep focused on our families needs and Michelle made the purchase signing a worry free breeze, while our daughter ate cookies and watched cartoons in the next room. We walked out very satisfied with a car we all three love and because we just bought a house we couldn't have done it without the additional help of Brandon Price from Thrive credit union. He's an amazing loan officer. Thanks again. Sincerely, The Foster Family. 09-27-18 More

Two vehicles in one day We recently purchase two new (to us) vehicles from Pat Bowen at Stoops Auto Group. Due my wife and my work schedules, navigating the typical purchase We recently purchase two new (to us) vehicles from Pat Bowen at Stoops Auto Group. Due my wife and my work schedules, navigating the typical purchase process that one usually experiences at most dealerships was not an option for us. Pat and Michelle made entire experience from test driving vehicles to executing the financing documents as convenient (and hassle free) as possible! We couldn’t be happier with our 2016 Chevy Traverse and 2015 Chevy Silverado! More

Only the Best! Pat Bowen and the folks at Stoops took the best care of us during the process of purchasing our new Encore. Since i was emotionally attached to my fa Pat Bowen and the folks at Stoops took the best care of us during the process of purchasing our new Encore. Since i was emotionally attached to my faithful 1998 Bonneville, “Bonnie”, this was no easy task. Pat showed me patience, empathy and humor during the process. I was particularly grateful for the care he showed me as if I “were his own mother!” Thank you, Pat and thank you, Stoops Auto Group. More

Great vehicle and Great buying experience Knowing exactly what I wanted I was able to give Pat my wants and needs and he was able to put the package together within a couple of hours. Made the Knowing exactly what I wanted I was able to give Pat my wants and needs and he was able to put the package together within a couple of hours. Made the buying experience less painful, stress free and drove away in what I was looking for. More