Stoops Automotive Group
Muncie, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 717 reviews
Great customer service Staff and management were very friendly and knowledgeable, Larry was a terrific sales person. He went above and beyond to get the job done. The best c Staff and management were very friendly and knowledgeable, Larry was a terrific sales person. He went above and beyond to get the job done. The best customer service I’ve experienced in a while. I am so happy with my Nissan Maxima!! Team Stoops you ROCK!!! More
Very patient and thorough This dealership made us feel like we were at home. We had conversation, it just wasn't all business. They made sure we understood everything. This dealership made us feel like we were at home. We had conversation, it just wasn't all business. They made sure we understood everything. More
A Great Car-Buying Experience Brett was awesome! He found me the exact car I was looking for and at a great price. Plus, he explained the technology to me so I could understand i Brett was awesome! He found me the exact car I was looking for and at a great price. Plus, he explained the technology to me so I could understand it. Thanks, Brett! More
Best experience ever! I had no desire to spend any time at a dealership, because of past experiences. This time, however was quite different. I met Dale Rains and he took t I had no desire to spend any time at a dealership, because of past experiences. This time, however was quite different. I met Dale Rains and he took the time to help me find a car for me. There was no pressure at all and I truly felt in control the entire time. He understood if something was out of my budget and we worked together to find that perfect match. I couldn't be happier with my experience and highly recommend!! More
Aways Amazing! I recently purchased from the pre-owned inventory, a Jeep Wrangler. Dale advised me to get the tire/wheel package - which has ended up being FANTASTIC I recently purchased from the pre-owned inventory, a Jeep Wrangler. Dale advised me to get the tire/wheel package - which has ended up being FANTASTIC because I have been through seven tires on my Wrangler since. No matter what, I will ALWAYS find the random screw or nail in the road, and the service department is always so friendly. Overall, the customer service at Stoops can’t be beat! More
Randy Stoops and Pat Bowen - Best in the Biz Over the course of the past 12 years, I've purchased 4 vehicles. ALL from Stoops and Pat Bowen. I could've bought a car from any dealership, but the Over the course of the past 12 years, I've purchased 4 vehicles. ALL from Stoops and Pat Bowen. I could've bought a car from any dealership, but the level of customer service I receive from Randy and Pat is second to none. If customer service is important to you, contact Pat. I highly recommend Stoops for your next vehicle purchase. More
Larry Taylor was a Amazing Angel for my husband and I I was in a wreck last week do to the ice/ snow and I was driving my husband’s truck which that was the only vehicle we had and my husband as been batt I was in a wreck last week do to the ice/ snow and I was driving my husband’s truck which that was the only vehicle we had and my husband as been battling cancer for 3yrs and I still work full time so Time is precious to me, I’m so grateful Larry was our salesman he was so kind, and helped my husband so much and made it a pleasure to be dealing with looking for a new vehicle! I think god had a hand in this ! He is A Angel and made us a happy couple with a new ride ! Since my husband’s truck was totaled! Thanks so much Larry Taylor you are in our hearts More
Unexpected purchases still happen I turned in my 2007 Buick Lucerne cxl for this 2011 Mercury Milan. at first I was a little hesitant about going back to Stoops but then I remember the I turned in my 2007 Buick Lucerne cxl for this 2011 Mercury Milan. at first I was a little hesitant about going back to Stoops but then I remember they made it right when we had a problem with the car we just bought from them earlier this year for my wife. They took care of me and everything is great. Mr. Stoops, you have an excellent employees in Mr. Brett Estes and Mr. Ryan Robinson More
GMC Canyon Stoops was excellent and the treatment we got was excellent. The service we recived was top notch. We also looked else where and for the best deal was Stoops was excellent and the treatment we got was excellent. The service we recived was top notch. We also looked else where and for the best deal was at Stoops. They are perfect in all respects. Thats why we keep going back there. More
Bought Vehicle This is our Second vehicle we have bought from Pat Bowen, Stoops automotive-he’s always available and ready to serve whatever your family needs. This is our Second vehicle we have bought from Pat Bowen, Stoops automotive-he’s always available and ready to serve whatever your family needs. More