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Stoops Automotive Group

Muncie, IN

4.8
718 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 718 reviews

September 09, 2020

I have never bought a car from a dealership before now, so when I came to the dealership I was incredibly weary. After a fairly enjoyable chat with Brett, we got to looking around the whole lot, and it was More

by Cmorrow2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Abades
August 27, 2020

I have know Pat since i was three. I even proposed to him when i was little. He worked with my father at Basset Pontiac. He has always been a hardworking man and a great friend of the family. When my car sta More

by BHouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen, Chris Abades
August 26, 2020

Great team at Stoops everyone was not only friendly but very knowledgeable. Thanks Pat for taking the time to show me every button and explaining what it does More

by singletonengel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
Jan 24, 2023 -

singletonengel responded

Great experience every time

August 25, 2020

Always a pleasure doing business with Stoops! Pat Bowen has always been a champ at making our car search a success!!! We will definitely be a return customer! Thanks a million Pat and Stoops staff!!! More

by smarshall1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen, Chris Abades
August 22, 2020

Pat always does a great job going above and beyond to make purchasing or leasing a new vehicle as easy and positive as possible. We are a repeat customer and will continue to highly recommend Pat and Sto More

by dwilliams31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
August 20, 2020

A dealership that truly cares about their customers. Mr. Larrabee has always gone above and beyond to make sure our needs are met, we highly recommend Ryan Larrabee as your solution specialist. More

by Christian J Badders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Larrabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

This is my second vehicle from this dealership I can not say enough about the professionalism and friendliness of the entire staff from my salesman to the service department. Thank you for making Stoops an More

by Dvflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
August 16, 2020

Very professional and non judgmental. Friendly and courteous. He picked just the right car. Felt like family and very helpful. Enjoyed working with him. I would buy another one later. More

by nursjen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen, Chris Abades
August 06, 2020

Great service, people were friendly, definitely recommend other people to go get a car there, salesman was real friendly and made sure I walked out with a vehicle I wanted More

by william9198
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
August 05, 2020

This is not the first time dealing with Brett and as usual his knowledge and willingness to help was beyond expectations. From the time I pulled onto the lot until departure was exceptional. I highl More

by David
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Abades, Coby Slagle, Cory Ross
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