Stoops Automotive Group

We had a great experience leasing our new Terrain at Stoops. Customer service was terrific! Pat Bowen is an exceptional salesman who makes his customers feel like #1. We appreciated him going through Stoops. Customer service was terrific! Pat Bowen is an exceptional salesman who makes his customers feel like #1. We appreciated him going through all of the features on our new vehicle, so helpful! We'll be back. Shannon and Beth Henry More

When it looked impossible Brett Estes came through worked hard for us thanks I love my car. Stoops is blessed to have Brett! Happy camper! hard for us thanks I love my car. Stoops is blessed to have Brett! Happy camper! More

Pat went above and beyond to make sure I had the vehicle I wanted. I truly appreciate his great service and hard work. He was also very patient and helpful when talking to me about the new features on my I wanted. I truly appreciate his great service and hard work. He was also very patient and helpful when talking to me about the new features on my vehicle. He is my go to salesman and I will be back when I’m ready to trade in again. More

Bought a 2017 chevy camaro, drove it off the lot and on my way home it had a rumble in the car. Called salesman with no response. Went the next day and they scheduled for repair advised it was the torque my way home it had a rumble in the car. Called salesman with no response. Went the next day and they scheduled for repair advised it was the torque converter. The day before schedule repair they called and advised didnt have a loaner vehicle. I advised they could come and get it and they then starting with charging me 129.99. Bottom line they sold a car with problems and now wants me to pay for it. I paid 39 thousand for a vehicle and now will have to fork out more. Nothing but rude and didnt care about nothing but the 129.99. Beware. More

Pat is an exceptional salesperson. He makes car buying easy without the pressure. I appreciate the time spent on explanation of options and then locating exactly what I was looking for. He takes the tim easy without the pressure. I appreciate the time spent on explanation of options and then locating exactly what I was looking for. He takes the time to explain features and is willing to help after delivery if there are other questions. I feel confident with my purchase and will come back to Pat for my next Buick. More

If it weren't for Richard, I wouldn't of even given one star. I bought a used 2015 buick regal in February of 2021. I expressed the absolute importance of having a dependable vehicle and was assured that star. I bought a used 2015 buick regal in February of 2021. I expressed the absolute importance of having a dependable vehicle and was assured that all of their used vehicles are "certified" and checked very well. During the first 35 days, the hub assembly went out. Two weeks later the battery had a dead cell in it and wouldn't register the key fob so the vehicle wouldn't start. It was going to cost over $450 to fix. When I made the argument that i hadn't even had the car 90 days, I was told quote: "things happen. They're processed and put on the lot and if i wasnt happy with the car, I could trade it in." After much stress and argument, Richard did get the cost of fixing those issues taken care of which is why I stated if it weren't for him..I wouldn't of even rated stoops a single star. Now..a month later, I'm having issues with the rotars, breaks and the dash board. A 16k loan to get this "certified " used vehicle and all I have had is issues with this car!! I hate to see what it's going to cost to fix whatever is going on with it now. I went there thinking I was in good hands, but boy was I wrong! I will never recommend this dealership to anyone. More

I have bought from Brett twice. He listens and responds according to what the customer wants!! He can be trusted to make sure everything is in order! according to what the customer wants!! He can be trusted to make sure everything is in order! More

Pat makes the car buying process easy. He always goes the extra mile to make sure we are happy. Added bonus is the time he spends showing us each feature on our new vehicle! the extra mile to make sure we are happy. Added bonus is the time he spends showing us each feature on our new vehicle! More

Thank you Stoops Automotive Group and Pat Bowen for making my lease experience so positive! Pat took the time to walk me through all of the amazing features of my new Buick Envision. I am confident tha making my lease experience so positive! Pat took the time to walk me through all of the amazing features of my new Buick Envision. I am confident that I will enjoy my purchase made possible by the ALL of the employees who made my experience so positive! Thank you Randy, Pat, Todd, Ryan and Topher. More

Thanks pat for getting me and my wife a great truck you was a big help and if we get another car we will be back to see you was a big help and if we get another car we will be back to see you More