Stoops Automotive Group

My wife and I have purchased four vehicles from Pat Bowen at Stoops Automotive Group. He is always friendly, professional, fair and patient. We drove several vehicles this time and Pat never made us feel rus at Stoops Automotive Group. He is always friendly, professional, fair and patient. We drove several vehicles this time and Pat never made us feel rushed. He worked to find the car he thought would fit our needs, and he found it! Then he and the team at Stoops made us a fair offer. We came away very happy! No doubt we will return in the future to work with Pat again! More

We knew when we needed a new car we wouldn’t go anywhere else but Stoops they are hands down the best. Pat Bowen and Todd Castor have known our families for years and are both wonderful! I can’t say enough else but Stoops they are hands down the best. Pat Bowen and Todd Castor have known our families for years and are both wonderful! I can’t say enough about Pat and how down to earth he is. He is awesome to work with as he makes the car buying process a breeze! He is so easy to talk to and helped us find something even better than what we were looking for! Pat even made a sign and had it hanging in the car waiting for us when we got there to pick it up! He sure made the process so much fun! Everyone we worked with during the whole process was wonderful and we will always come to stoops as well as recommend it to all! More

My wife and I have been working with Pat Bowen for about 28 years. He and the team at Stoops have always listened to our needs and helped us locate the vehicle that will meet our changing needs. The servic 28 years. He and the team at Stoops have always listened to our needs and helped us locate the vehicle that will meet our changing needs. The service department always looks out for our best interest and makes sure that our vehicles are in top working order. More

It was a pleasure working with Pat Bowen. He made the experience of getting a vehicle a breeze. I recommend everyone to come to this dealership!!..I LOVE my Honda Civic Sedan 2021 especially He made the experience of getting a vehicle a breeze. I recommend everyone to come to this dealership!!..I LOVE my Honda Civic Sedan 2021 especially the sun roof, and the heated seats...Thank you STOOPS!! More

Pat Bowen and everyone else on the staff was great to work with during the dealing process. I highly recommend anyone else to shop and deal cars at stoops. work with during the dealing process. I highly recommend anyone else to shop and deal cars at stoops. More

Pat Bowen is the best. Very knowledgeable about the vehicle we were interested in. No pressure. After purchase Pat did a great job explaining all the features and getting u Very knowledgeable about the vehicle we were interested in. No pressure. After purchase Pat did a great job explaining all the features and getting us connected. More

Cannot say enough good about this group. .First time dealing with them..Highly recommend ed Pat Bowen A++ .First time dealing with them..Highly recommend ed Pat Bowen A++ More

The people at Stoops were and are always great to work with. They always exceed my expectations. Pat Bowen makes buying a car easy and fun. Never any anxiety working with Pat. He is there to serve you with. They always exceed my expectations. Pat Bowen makes buying a car easy and fun. Never any anxiety working with Pat. He is there to serve you. More

If I could score them a 0 I would. I made an appt for a chip install that was not available when I purchased the truck. When I called to schedule said appt I asked how long it would ta I made an appt for a chip install that was not available when I purchased the truck. When I called to schedule said appt I asked how long it would take and said it was for the chip install . I also asked for a needed oil change. I drop off vehicle early as I had a dr appt at scheduled time. In about an hour I get a call the oil change was done but the chip install was not as they couldn’t “find” the part. When I went to pick up my truck I told them not to order the part as I was tired of the run around. Now mind you, this is the 2nd chip install. the first chip install, I had the appt scheduled then when I get there after several hours of waiting I am told they can’t do the chip install as they didn’t have my VIN to order correct chip. I said I purchased truck from you how do you not have the VIN?? Or any of the 3 phone calls I made prior to appt wasn’t I asked for said information? So I was required to make an additional trip to get chip install. I live an hour away! It is nothing more than incompetence to “lose” a part which I really think means they didn’t even order it.if they hadn’t already done the oil change I wouldn’t have allowed it to be done by them. I will tell everyone I can to not use this service department and even thought my buying experience was OK I wish I had purchased elsewhere. More

I don't need 15 words. Just one. Outstanding. Comfortable atmosphere, no pressure. Very happy. Just one. Outstanding. Comfortable atmosphere, no pressure. Very happy. More