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Stoops Automotive Group
Muncie, IN
718 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 718 reviews
August 26, 2021
Very pleased with the no pressure approach. Made the buying experience one of the best I have ever had.This is the way all dealerships should operate. buying experience one of the best I have ever had.This is the way all dealerships should operate. More
by Monty.millspaugh
Employees Worked With
Chris Abades, Jeff Armstrong
August 25, 2021
I had a life changing experience at stoops ! Dale made sure he explained every bit of the process to me and helped me understand everything he was doing ! He showed me how dedicated he is to helping peopl sure he explained every bit of the process to me and helped me understand everything he was doing ! He showed me how dedicated he is to helping people like me drive home in a nicer newer car ! Chris in finance helped me understand all of the things I was purchasing and really made my finishing steps easy and fun at the same time! Henry and Cory worked very hard to help work a deal for me! I also want to thank Todd for helping me with my trade in solutions and doing everything he could for me ! My overall experience showed me how dedicated everyone is on the Stoops team! Thank you everyone who was involved in helping me drive a nicer newer car! More
by Asimpson
Employees Worked With
Other Employees :
Dale Rains, Chris Abades, Hayden Castor, Cory Ross
August 24, 2021
Jeff went over and above to make my car buying a GREAT experience!! I would highly recommend shopping for your new or used vehicle at Stoops. Ask for Jeff Armstrong, you won't be disappointed!! Thanks f experience!! I would highly recommend shopping for your new or used vehicle at Stoops. Ask for Jeff Armstrong, you won't be disappointed!! Thanks for everything!! More
by boughton.jamie
Employees Worked With
Jeff Armstrong
August 23, 2021
Pat is a very conscientious salesman! He returns calls quickly and makes us feel like we are important clients. He is congenial, knowledgeable, cooperative and willing to go the extra mile! quickly and makes us feel like we are important clients. He is congenial, knowledgeable, cooperative and willing to go the extra mile! More
by bobbevharrold
August 22, 2021
I trust Stoops because they are fair, helpful and willing to do their best to take care of their customers. I have worked with Pat Bowen before and appreciate his sincere manner and extreme helpfulness wh to do their best to take care of their customers. I have worked with Pat Bowen before and appreciate his sincere manner and extreme helpfulness when it comes to being sure his customers get the perfect car for them. I recommend Pat to my friends. More
by smsochor
Employees Worked With
Pat Bowen
August 15, 2021
We found the vehicle we wanted online. When we went in, Pat didn't try to change our minds or show us any other vehicles. He made sure we had a payment we were comfortable with, and we drove our new car ho Pat didn't try to change our minds or show us any other vehicles. He made sure we had a payment we were comfortable with, and we drove our new car home the same day. It could not have been any more painless! Chris was great as well. She helped us understand all our financing options, and got us through the paperwork quickly. We could not have asked for a better experience! More
by linsey.foerg
Employees Worked With
Pat Bowen, Chris Abades
August 09, 2021
Stoops has plenty to choose from and great customer service all around. Jeff Armstrong was extremely professional and helped me find exactly what I was looking for. He was knowledgeable and not pushy a service all around. Jeff Armstrong was extremely professional and helped me find exactly what I was looking for. He was knowledgeable and not pushy at all, which was so very appreciated. Thanks Jeff! More
by akobryant86
Employees Worked With
Jeff Armstrong
August 07, 2021
Best buying experience I've ever had friendly knowledgeable staff very friendly and went above and beyond to get what our family needed highly recommend knowledgeable staff very friendly and went above and beyond to get what our family needed highly recommend More
by nateeast77
Employees Worked With
Jeff Armstrong
August 02, 2021
Brett was very patient and understanding of our situation. We were very pleased with the trade-in value of our car and could get a bigger car with nearly the same payment. situation. We were very pleased with the trade-in value of our car and could get a bigger car with nearly the same payment. More
by egbirt
