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Stoops Automotive Group

Muncie, IN

4.8
718 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 718 reviews

September 05, 2022

Pat Bowen helped me to find the exact Jeep that I was looking for. Everything was quick and easy, and the staff was tremendous! More

by lneal05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
Sep 06, 2022 -

Stoops Automotive Group responded

Thank you for sharing your experience. We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

September 02, 2022

We were in and out with our new car! Pat Bowen was amazing in helping us find our dream car and he made the buying process so pleasant! Stoops has a huge inventory with pretty much any c More

by Hope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
Sep 22, 2022 -

Stoops Automotive Group responded

Thank you for your feedback, Hope! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

August 30, 2022

Didn’t like the experience of customer service will be taken my business someone else. More

by Littlebit20032001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Regenold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Stoops Automotive Group responded

thank you for your response, we strive to meet everyone's satisfaction. If for some reason we haven't done so feel free to give one of our managers a call and we will gladly try to help.

August 28, 2022

Stoops was able to find me the exact car we needed. They were very diligent in the search. More

by katier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy & Jeff, Pat Bowen
Aug 29, 2022 -

Stoops Automotive Group responded

Thank you for the 5 star review!

August 26, 2022

Went in today hesitant that I would be approved or wouldn't find something I liked. Left with a new to me vehicle and I couldn't be more pleased. Mark was great in helping me find the right fit for me More

by Jennifier Dawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Petty, Chris Abades
Aug 26, 2022 -

Stoops Automotive Group responded

Thank you, Jennifer, for your positive review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

August 25, 2022

Excellent service! Pat was great to work with and helped us find a great used car. More

by kartuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen, Chris Abades
Aug 25, 2022 -

Stoops Automotive Group responded

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

August 23, 2022

Randy Stoops and Pat Bowen made the whole buying process easy and stress free. I was presented the best options available for the buyer and I knew they were looking out for my best interest throughout the p More

by 15jasonsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
Aug 24, 2022 -

Stoops Automotive Group responded

Thank you, Jason, for your positive review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

August 21, 2022

My experience at Stoops was awesome! ! From the moment I walked in, I was greeted, and working with Pat Bowen was so easy. He explained everything. And made it a smooth transaction!! Than More

by krista.vance87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
Aug 22, 2022 -

Stoops Automotive Group responded

Thank you for sharing your experience with us! We at Stoops Automotive love to hear about your experience! We are a Dealer for the People, which means we put our customers first. We believe everyone deserves to drive a Nicer, Newer car and no one should drive a car they hate. We really appreciate your review.

August 20, 2022

We had a bad experience at another car dealership and almost made me decide not to get a new car. But Pat was so nice that I was put at ease to buy a new car. More

by cindi678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
Aug 22, 2022 -

Stoops Automotive Group responded

Thank you for sharing your experience. We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

August 19, 2022

Stoops has never disappointed me! All my and my families experiences have been great! I send everyone who ask about an automobile to Stoops. Thanks for everything! More

by stephen.mcdonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
Aug 19, 2022 -

Stoops Automotive Group responded

Thank you, Stephen, for your positive review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

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