Stoneham Ford

New used car Purchase I previously was leasing with Stoneham Ford and as my lease was due in May of 2018. I started looking at different options to have a plan drawn out. W I previously was leasing with Stoneham Ford and as my lease was due in May of 2018. I started looking at different options to have a plan drawn out. With the assistance of Dean, George and Aram I was able to purchase a used 2015 Taurus Sho. It was a very easy transition and they all helped me right through the process. This will always be the dealership I go to. More

Ford Escape in for first service I worked with Dean Bennett in Sales to buy the car and Rich Silvestri in Service, both were a pleasure to work with, professional and responsive to ev I worked with Dean Bennett in Sales to buy the car and Rich Silvestri in Service, both were a pleasure to work with, professional and responsive to every concern I had regarding the purchase/servicing to my vehicle. I would recommend Stoneham Ford Sales and Service without reservation!!! keep up the good work!! More

Top Notch Service as always! Vehicle was in for it's first oil change which was discounted with a coupon they sent me. It was in and out in timely manner and everything was checke Vehicle was in for it's first oil change which was discounted with a coupon they sent me. It was in and out in timely manner and everything was checked and topped off. They also scanned the truck for the door keypad code which we lost and they did not charge us. We have purchased 3 vehicles in three years from Stoneham Ford and all three are serviced there. No one else touches our vehicles. More

Service visit for recall From the receptionist who scheduled the appointment for my Ford Escape door latch recall to returning the loaner car I could not have received better From the receptionist who scheduled the appointment for my Ford Escape door latch recall to returning the loaner car I could not have received better service. I've been a Ford owner for years and recently moved to the area. This is by far the best Ford dealership I have ever been to. More

Excellent Transaction Found a Ford Fusion Energi online that caught my eye. Initially it was more expensive than some other options out there. Called the dealership out of Found a Ford Fusion Energi online that caught my eye. Initially it was more expensive than some other options out there. Called the dealership out of the blue and talked with Dean. Excellent salesperson, low pressure, was able to work out the price to be competitive with other options. He even came and picked me up when the car was ready, saving a me the hassle of having to find a ride. Loving the car and will return next time I'm in the market. More

Excellent customer service My Ford Focus had a door latch recall and everything went really well! Customer service is the best! A great experience on January 26th! Thank you! My Ford Focus had a door latch recall and everything went really well! Customer service is the best! A great experience on January 26th! Thank you! More

Excellent Service Went in for an oil change. Service was fast and staff very courteous, Have never had any problems in the 20+ yeas that I've been going there Went in for an oil change. Service was fast and staff very courteous, Have never had any problems in the 20+ yeas that I've been going there More

Quick, professional, courteous Dropped car off for engine light and 2 recalls, car was ready in less than 4 hours. Amazing people there...great to work with. very professional Dropped car off for engine light and 2 recalls, car was ready in less than 4 hours. Amazing people there...great to work with. very professional More

Not proactive Brought vehicle for 2 recalls, then they did the vehicle report card(which shows they check wear on tires, battery etc). Now when i dropped off the ve Brought vehicle for 2 recalls, then they did the vehicle report card(which shows they check wear on tires, battery etc). Now when i dropped off the vehicle I had 2 icon lights on indicating low tire pressure. With the cold weather that week had to add air. Now if the technician drove the vehicle into the shop he saw these lights and also doing the vehicle report he had to check each tire as he indicated on his report. Now if he didn't know what they were for I think to be proactive they should have checked what they were. Advised Mike the service Advisor. So when I picked up my vehicle I had to go put air in the tires. More

Quick and easy Very trustworthy place. They're not just trying to sell you a car, they're making sure you buy the best car that fits you. Very trustworthy place. They're not just trying to sell you a car, they're making sure you buy the best car that fits you. More