Stoneham Ford

Used online service to book appointment at the Quick Lane. Truck was worked on in a timely manner and at the scheduled appointment time. Service personnel were very nice and informative. Only disappoint Lane. Truck was worked on in a timely manner and at the scheduled appointment time. Service personnel were very nice and informative. Only disappointment was that they could not do the tire rotation on my F350 due to the long bed on it. Truck was too long for the lift necessary to do the tire rotation. More

Stoneham Ford was easy to deal with and worked hard to try and solve a very complicated issue. They tried multiple different things and worked fast. I would definitely return. try and solve a very complicated issue. They tried multiple different things and worked fast. I would definitely return. More

Set up online service for oil change tire rotation and sticker. Car was serviced on time. Will never sit in the living be again sticker. Car was serviced on time. Will never sit in the living be again More

Saw vehicle online called Brian Flaherty to set up inspection and test drive of vehicle everything went very smooth with both Brian and Mike G.This is my sixth car from Stoneham Ford and have nothing inspection and test drive of vehicle everything went very smooth with both Brian and Mike G.This is my sixth car from Stoneham Ford and have nothing but a great experience with both sales and service departments . I must say that Brian Flaherty is the best ! Thanks again Bill Campbell More

quick to get vehicle ready and very pleasant to work with. 2nd Vehicle i have bought there and i live over 100 miles away ! with. 2nd Vehicle i have bought there and i live over 100 miles away ! More

UPDATE: I did speak to Steve, their service manager, to provide feedback and received a better experience chatting with him. I've never had a worse experience as a customer... I purchased an OEM dash ca provide feedback and received a better experience chatting with him. I've never had a worse experience as a customer... I purchased an OEM dash cam for my Mustang Mach-E, and unfortunately, made the mistake of selecting Stoneham Ford service to install (they were the closest with availability). I had paid for the installation with the parts, so I was stuck with them. Terrible experience with Jean (the person who answered the call), who after treating me like a child said "This IS the kind of service we offer." Then transferred me to their "Service Advisor," Mike who didn't know how long it would take to install a dash cam... and couldn't advise me for the life of him and instead snapped at me instead of helping me, wanting to just get me off the phone. TERRIBLE experience. Absolutely unprofessional. I couldn't talk to their supervisor since they claimed that their supervisor is out for the day... More

whenever my 2020 ford expedition needs service, which is seldom, stoneham ford is always ready to take care of my car seldom, stoneham ford is always ready to take care of my car More

Great dealership. Billy Pollark was my salesman along with Chris Santarpio. I could not have asked for a better deal and terrific customer service. Chris on two occasi Billy Pollark was my salesman along with Chris Santarpio. I could not have asked for a better deal and terrific customer service. Chris on two occasions sat with me and reviewed every aspect of the car in detail and even told me to call him anytime if I ever had any questions. I also want to thank George Benn for giving. Me a good deal on the tire and wheel coverage. Please visit Stoneham Ford if you are looking for a great deal . I bought a new Ford Explorer and just love it. Thanks you Billy, Chris and George for a job well done . I am now a customer for life thanks to them. Larry Mulrey More