Stoneham Ford

We drove down from Scarborough,Maine just outside of Portland,Maine for a Brand new Ford Expedition EL We saw on-line it was the right color and options that we were looking for, One week later our Sa Portland,Maine for a Brand new Ford Expedition EL We saw on-line it was the right color and options that we were looking for, One week later our Salesman drove it up to Maine and we took delivery. We love our new BIG RED truck !!!! Thanks RichI More

After horrible experiences at Mazda and Hyundai I was so greatful for how friendly and honest the people at Stoneham Ford were! Vinnie didn't try to "sell" me on the car - we had a very frank, friendly con greatful for how friendly and honest the people at Stoneham Ford were! Vinnie didn't try to "sell" me on the car - we had a very frank, friendly conversation about what I was looking for and how much money I wanted to spend and he worked with me to get me a great deal on a 2012 Ford Focus. Their finance person was also amazing and made calls on my behalf to get me where I wanted to be financially with the car. Don't be like me and make this your last stop - make it your first! Service dept. is also great! So friendly! More

Bought a new Edge from this dealership and was never told that it had been in an accident. Who would buy a new car that had been in an accident in the first place. When I complained to the BBB the company that it had been in an accident. Who would buy a new car that had been in an accident in the first place. When I complained to the BBB the company now claims they told me about the accident which is a lie. I wouldn't buy a quart of oil from this company and plan on telling my story to everyone I know. More

Hello, We have been doing business with Stoneham Hello, We have been doing business with Stoneham Ford for over twenty years and have not had any problems. We have bought 4 cars from the deale Hello, We have been doing business with Stoneham Ford for over twenty years and have not had any problems. We have bought 4 cars from the dealership with the most recent being 6 months ago. So most recently my son gets a flat tire and calls "AAA". The lug bolts are on so tight that they get stripped. The "AAA" person says he needs to tow it someplace. So my son calls me on the phone and asks me where he can tow it to. My son has a Mercury Grand Marquis that his Grandfather gave him with still less than 20,000 miles on it. I told my son to have the car towed to Stoneham Ford. He had a problem with his headlights and I thought maybe they could look at the headlight problem after they replace the tire. My son got the flat on a Tuesday night and the car was towed to Stoneham Ford. My wife went into Stoneham Ford Wednesday morning at about 8:00AM. OK so all that needed to be done was to replace a tire. So the car sat on the lot till Friday. Joel the service rep. told me they may get to it Monday at the earliest! We're talking about a tire here!!! I understand the car was towed in without an appointment but come on it's a tire!! Joel stated we needed a new rim and new battery and a host of other goodies. I had the car towed from Stomeham Ford to Cambridge tire. It turns out that there is no problem with the rim ($160.00) quoted by Joel. Oh it gets better. The dome light was switched on while trying to fix the flat tire so it drained the battery (Joel's price $150.00. I don't mind paying for repairs but I'm not a fool. This is disgraceful. I can't believe companies are still doing this. So if you don't want to get your flat tire fixed and want to be over charged go see Joel. I am so disappointed. I had Stoneham Ford order me an Escape Hybrid 5 years ago so they would get the business and I could have walked into York Ford and bought it on the spot. We will not be buying any cars from Stoneham Ford. Sincerely, F.Martin More

My experience at Stoneham Ford was excellent. Bryan Meuse was patient and knowledgeable. He was always available to answer questions over the phone or through email. All of the employees here were friendly, was patient and knowledgeable. He was always available to answer questions over the phone or through email. All of the employees here were friendly, and I never felt any pressure. I would highly recommend Stoneham Ford to anyone looking to buy. More

this was the best sales experience i have ever had with a car dealer. (my 3rd ford car) i brought my 2006 ford fusion to stoneham for service after the dealer i bought it from screwed it up 3 times in a row. car dealer. (my 3rd ford car) i brought my 2006 ford fusion to stoneham for service after the dealer i bought it from screwed it up 3 times in a row. so when a major issue happened it was a no brainer for me where to bring it. unfortunately it needed a major repair almost $1000 and for a 6 year old car with 125k i found myself in the showroom that evening. that is where i met tom. i knew what i wanted and had done my homework. the whole staff was quite receptive to my no BS point of view (i have walked out of other dealers because of this) and i was offered a good price on the trade considering the current condition. they had a price, i had mine and we met in the middle. i was happy and paid a fair price and they made their money everyone was happy. simple as that. the car was not on their lot and since it was late i had to go back the following day to see it (no issue to me i went in late) tom said between 9 and 10 it would be there. he called at 10 just as promised, i happened to have a friend with me at the time (some dealers seem to hate this and i have no clue why) they greeted him professionally and all was good! (he may even buy a truck here when the time is right) i drove it, loved it and finished the paperwork. they promised me at 3:00 it would be ready. i got there at 3 and it was sitting outside waiting for me i drove away very happy in my 2012 fusion! AND they even went above and beyond by taking care of my service bill from the old car and even delivering my snow tires to me! i can't say enough about these guys, top notch! thanks again! More

I have purchased 3 vehicles from this dealer. My last was a pre-owned F350 that I purchased and financed through Stoneham Ford. About a week after my purchase I noticed a small rust spot on the roof of my tr a pre-owned F350 that I purchased and financed through Stoneham Ford. About a week after my purchase I noticed a small rust spot on the roof of my truck. After bringing the vehicle to Stoneham Service and having the rust spot declined to be repaired by the sales manager, I decided to contact Mr. Melkonian "owner". Weeks went by with no response so I had the roof repaired at my cost "$600". He then contacted me and requested that I send him the invoice. Now after two months of him leading me on, he has decided not to respond to any of my emails or reimburse me the cost! This is the last Sales, and Service this dealer will ever get from me! Go to Portsmouth Ford, its worth the drive! Dissatisfied Customer, Ryan M More

Dennis made the purchase of my new car very easy. I have found the dealership to be very straightforward to work with - including a very responsive service dept. I would recommend them if you are looking found the dealership to be very straightforward to work with - including a very responsive service dept. I would recommend them if you are looking for a hassle-free car buying experience. More

This is my second truck I have bought from Stoneham Ford. My first truck from them was through Doug Prentice, but Brian Flaherty was just as good. I plan on bringing my wife by soon to talk with Stoneham abo My first truck from them was through Doug Prentice, but Brian Flaherty was just as good. I plan on bringing my wife by soon to talk with Stoneham about a new vehicle for her. The truck I bought was used and is a great truck. There is a small noise with the brakes once in awhile and I told Brian and he had an appointment with a rental car for me to take care of the problem. The problem is still not fixed but they are trying to figure it out and I am sure they will, I have all the faith in them. Brian and the rest of the staff were great and are great, I would not go any where else to do business. More

Overall, I had a pleasant experience with Stoneham Ford. Everyone was very helpful! I appreciate them going the extra mile for me and working with me on the finacial aspect. I believe in buying American mad Everyone was very helpful! I appreciate them going the extra mile for me and working with me on the finacial aspect. I believe in buying American made and Ford is America!!!!! I would definately buy again from Stoneham Ford. More