Stoneham Ford

Brake issue I had a brake issue and went to the Stoneham Ford Quick Lane for service. Within a short time my vehicle was in the service bay and the technician had I had a brake issue and went to the Stoneham Ford Quick Lane for service. Within a short time my vehicle was in the service bay and the technician had found the problem. They gave me a quote for the parts and labor, I authorized them to do it. Within a couple of hours I was back on the road again. Great service, reasonable price. Thank you Stoneham Ford More

Service made easy I called to make a 30K mile maintenance service appointment & Joelle was great along with the work performed & the person who checked me out. I was wa I called to make a 30K mile maintenance service appointment & Joelle was great along with the work performed & the person who checked me out. I was waiting for my ride after I dropped my car off & an employee asked if I needed a ride. Was very happy with the service, the price, the time it took to do the work & the attentiveness of the staff. More

Wonderful experience Service department is great! Always very prompt, courteous and knowledgeable....never disappointed. Have utilized both Watertown and Stoneham Ford d Service department is great! Always very prompt, courteous and knowledgeable....never disappointed. Have utilized both Watertown and Stoneham Ford dealerships and will continue to do so! More

car rental First time leaving a vehicle and the rental car I was given ended up having very little coolant/water in the radiator so the High Temp light kept comi First time leaving a vehicle and the rental car I was given ended up having very little coolant/water in the radiator so the High Temp light kept coming on while driving on Rte 128, then I had to bring it back so I could pick up another one. Good thing I added water to it for the return trip. I think the right thing should have been for Stoneham Ford to bring the other loaner to me. This will not stop me from using your services again but it didn't leave a good first impression. More

Love Jeannie 2 Was not planning to buy, but Brian found a vehicle that met my needs and more. He actually located one which was the right color, red. Absolutely lo Was not planning to buy, but Brian found a vehicle that met my needs and more. He actually located one which was the right color, red. Absolutely love the vehicle, an Edge. Love the way it handles and rides. Second vehicle purchased with Brian and fourth with Stoneham Ford. Brian has been great, answering ALL of my crazy questions. Service has always been forthcoming with information and again always willing to answer any of my questions. I highly recommend this dealership. They seem to have pride in what they do and do not push you into anything. More

F250 purchase 7th vehicle that I have purchased from them and they have always delivered what they promise... Brian Flaherty is a true professional and Doug Pren 7th vehicle that I have purchased from them and they have always delivered what they promise... Brian Flaherty is a true professional and Doug Prentice goes out of his way to make sure everything is perfect.... More

Super Friendly People Brought a used car in that I was considering buying from a private seller to get a safety inspection. I wanted to make sure it was mechanically sound Brought a used car in that I was considering buying from a private seller to get a safety inspection. I wanted to make sure it was mechanically sound before purchasing. They said it would take an hour and fifteen minutes (brought it in at 8am and was out by 9:15am). Perfect timing and everyone was super friendly. More

Service for a recall.. I would highly recommend Ford Service Center in Stoneham, MA......they are very courteous and very helpful and my appointment went very smoothly. The I would highly recommend Ford Service Center in Stoneham, MA......they are very courteous and very helpful and my appointment went very smoothly. They have a shuttle service which solved my problem of how to get back and forth to my house after dropping my car off......I really appreciated that. All in all everything went really well and also in the past when I have had my car serviced there for various problems. More

Rear Brakes and Complete Lube Service on Mom Feb 6-2017 !! Ford Taurus: Outstanding customer service set me up with appointment for rear brakes replacement and rotate tires and complete lubeing, I received a c Ford Taurus: Outstanding customer service set me up with appointment for rear brakes replacement and rotate tires and complete lubeing, I received a call a few hours of getting home to say car was ready !! Car rides as good as new !!I feel very confident with Ford Motor Parts under my hood..!!I can-not say enough about the staff at Stoneham Ford, Stoneham, Ma as the best in the business..!!! More