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Stoneham Ford
Stoneham, MA
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Quick Lane I had to wait over 20 minutes in the quick lane. Once I had service though, everyone was very friendly and professional. Also, I had to go in to ask I had to wait over 20 minutes in the quick lane. Once I had service though, everyone was very friendly and professional. Also, I had to go in to ask how long and if I should stay with my car. I'm not sure if there was a sign there that said to stay with your car and I missed it (a van was in front of me with no driver in it) or if there was no sign. If there isn't a sign I think one should be put up. No worries though, I would go back again. More
New Truck Purchase_ Great team to work with! The experience with Dean and George at Stoneham Ford was professional with outstanding service, I highly recommend Stoneham Ford to anyone looking fo The experience with Dean and George at Stoneham Ford was professional with outstanding service, I highly recommend Stoneham Ford to anyone looking for a vehicle. Great team! More
New car purchase Bought a new 2017 Mustang GT. The staff was very helpful and friendly, gave me fair value for my trade and a good price on my new car. They took care Bought a new 2017 Mustang GT. The staff was very helpful and friendly, gave me fair value for my trade and a good price on my new car. They took care of everything and I drove home in my new car the same day with my registration, insurance, and inspection sticker all set. More
Exelent Christopher santarpio he's a great salesman and a very nice person if you want to buy a truck he is the person you need to talk Christopher santarpio he's a great salesman and a very nice person if you want to buy a truck he is the person you need to talk More
No appointment required Easy and convenient for my automotive services. I bring 2 vehicles serveral times a year. I really like to no appointment needed with my busy schedule Easy and convenient for my automotive services. I bring 2 vehicles serveral times a year. I really like to no appointment needed with my busy schedule... More
Fantastic service Ford Quick Lane provided excellent service on my last visit. The technicians a very courteous and thorough. Each visit is very consistent - they do a Ford Quick Lane provided excellent service on my last visit. The technicians a very courteous and thorough. Each visit is very consistent - they do a great job More
excellent service dealer replaced my Escape battery after determining it was faulty. I am happy with the repaired car and will come here again for additional service. dealer replaced my Escape battery after determining it was faulty. I am happy with the repaired car and will come here again for additional service. More
Great service I have been to Stoneham Ford on many occasions, oil changes mainly. The service is always great, whether it's in service office or the technician doin I have been to Stoneham Ford on many occasions, oil changes mainly. The service is always great, whether it's in service office or the technician doing the work. 👍🏻 More
Great Service I could not wait in the Quick Lane (which I think is not a very efficient way to get my service done since I have had to back out of the line twice no I could not wait in the Quick Lane (which I think is not a very efficient way to get my service done since I have had to back out of the line twice now because it took too long - over 45 mins!) Joyal fit me in if I was willing to leave my car which I was. I went about my errands and came back to pick up my car later in the day. She made me a happy customer. Also, when I came back to pick up my car they had found a nail in the tire. They could have charged me for a new tire but did not and just told me to watch it. Excellent service. I would suggest that they post the estimated time to wait in the Quick Lane so a customer could make a decision whether to wait or not based on that time posted. More
Excellent car dealer Stoneham Ford treated me decently and respectfully. There were no hard sales tactics and did everything they said they would. Both the Salesman Dean a Stoneham Ford treated me decently and respectfully. There were no hard sales tactics and did everything they said they would. Both the Salesman Dean and Business Manager Adam called and emailed if there were any questions. ALL IN ALL A VERY GOOD EXPERIENCE AND WOULD RECCOMEND THIS DEALERSHIP. More