
Stoneham Ford
Stoneham, MA
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As usual service at Stoneham Ford was excellent. My tailgate opened while pulling into my garage causing a broken window and rear windshield wiper assembly. I had the glass replaced and a new wiper a My tailgate opened while pulling into my garage causing a broken window and rear windshield wiper assembly. I had the glass replaced and a new wiper assembly. I then made an appointment with Stoneham Ford service department. They did test all of the electronics and the operation of the tailgate assembly. They were great. More
Quick Lane I had to wait over 20 minutes in the quick lane. Once I had service though, everyone was very friendly and professional. Also, I had to go in to ask I had to wait over 20 minutes in the quick lane. Once I had service though, everyone was very friendly and professional. Also, I had to go in to ask how long and if I should stay with my car. I'm not sure if there was a sign there that said to stay with your car and I missed it (a van was in front of me with no driver in it) or if there was no sign. If there isn't a sign I think one should be put up. No worries though, I would go back again. More
New Truck Purchase_ Great team to work with! The experience with Dean and George at Stoneham Ford was professional with outstanding service, I highly recommend Stoneham Ford to anyone looking fo The experience with Dean and George at Stoneham Ford was professional with outstanding service, I highly recommend Stoneham Ford to anyone looking for a vehicle. Great team! More
New car purchase Bought a new 2017 Mustang GT. The staff was very helpful and friendly, gave me fair value for my trade and a good price on my new car. They took care Bought a new 2017 Mustang GT. The staff was very helpful and friendly, gave me fair value for my trade and a good price on my new car. They took care of everything and I drove home in my new car the same day with my registration, insurance, and inspection sticker all set. More
Exelent Christopher santarpio he's a great salesman and a very nice person if you want to buy a truck he is the person you need to talk Christopher santarpio he's a great salesman and a very nice person if you want to buy a truck he is the person you need to talk More
No appointment required Easy and convenient for my automotive services. I bring 2 vehicles serveral times a year. I really like to no appointment needed with my busy schedule Easy and convenient for my automotive services. I bring 2 vehicles serveral times a year. I really like to no appointment needed with my busy schedule... More
Fantastic service Ford Quick Lane provided excellent service on my last visit. The technicians a very courteous and thorough. Each visit is very consistent - they do a Ford Quick Lane provided excellent service on my last visit. The technicians a very courteous and thorough. Each visit is very consistent - they do a great job More
excellent service dealer replaced my Escape battery after determining it was faulty. I am happy with the repaired car and will come here again for additional service. dealer replaced my Escape battery after determining it was faulty. I am happy with the repaired car and will come here again for additional service. More
Great service I have been to Stoneham Ford on many occasions, oil changes mainly. The service is always great, whether it's in service office or the technician doin I have been to Stoneham Ford on many occasions, oil changes mainly. The service is always great, whether it's in service office or the technician doing the work. 👍🏻 More
Great Service I could not wait in the Quick Lane (which I think is not a very efficient way to get my service done since I have had to back out of the line twice no I could not wait in the Quick Lane (which I think is not a very efficient way to get my service done since I have had to back out of the line twice now because it took too long - over 45 mins!) Joyal fit me in if I was willing to leave my car which I was. I went about my errands and came back to pick up my car later in the day. She made me a happy customer. Also, when I came back to pick up my car they had found a nail in the tire. They could have charged me for a new tire but did not and just told me to watch it. Excellent service. I would suggest that they post the estimated time to wait in the Quick Lane so a customer could make a decision whether to wait or not based on that time posted. More