Stoneham Ford

Honest customer service. I have a Ford dealership 5 min from my house but I choose to drive to Stoneham Ford which is further and out of the way because of their honest custom I have a Ford dealership 5 min from my house but I choose to drive to Stoneham Ford which is further and out of the way because of their honest customer service reps they never try to take advantage of me and will even refer me to another machismo for a cheaper price this type of honesty will all ways bring me back to Stoneham Ford. Whoever owns this dealership should be proud of their employees. I highly recommend them! More

Honest, upfront business. Good people. Straight to the point. Reliablity. Local and easy. Friendly. It is nice to have one place for sales, service and any other issue re Good people. Straight to the point. Reliablity. Local and easy. Friendly. It is nice to have one place for sales, service and any other issue related to my vehicle. More

Recall Vehicle was taken to service because of a recall on said vehicle. Work was done. My vehicle is in excellent shape and the dealer service keeps it that Vehicle was taken to service because of a recall on said vehicle. Work was done. My vehicle is in excellent shape and the dealer service keeps it that way. More

New Headliner My experience with the service dept. was the best I have ever had at a dealership. Mike D. goes above and beyond any service writer, that I have been My experience with the service dept. was the best I have ever had at a dealership. Mike D. goes above and beyond any service writer, that I have been to before. His communication and research with the Ford Co. was spot on. He is very good at his job and if more dealerships had service writers like him I would not have to travel 1:30 min to go to Stoneham. I appreciate all he has done for me. Thanks Again More

New Lease Kevin made the experience fast and simple, exactly what my husband and I were hoping for. He was a pleasure to work with and we will absolutely be re Kevin made the experience fast and simple, exactly what my husband and I were hoping for. He was a pleasure to work with and we will absolutely be return customers! More

Christmas Present for Husband I can not thank Eric enough. I wanted to surprise my Husband with a new F-150 for Christmas and Eric went above and beyond to make it the best Christm I can not thank Eric enough. I wanted to surprise my Husband with a new F-150 for Christmas and Eric went above and beyond to make it the best Christmas Present ever. More

Quick Lane Reception & Service Guys were great! Easy and painless, would recommend using this service for service. Friendly, professional, informative and relia Reception & Service Guys were great! Easy and painless, would recommend using this service for service. Friendly, professional, informative and reliable communication about the condtion of my vehicle.. More

2016 Ford Fusion In may of 2016 I went in to see what my options were to Lease a new car. I don't have the best of credit so It was a little bit of a search to find me In may of 2016 I went in to see what my options were to Lease a new car. I don't have the best of credit so It was a little bit of a search to find me a car. I worked with Dean, who was great and very dedicated. He helped me find a great car that still had a lot of options and was a good price for me. Thanks to Dean and George, I am almost at the tail end of my two year lease of my 2016 Ford Fusion. More

Great experience from start to finish I was so impressed with the process.i went online and selected several vehicles to look at. When I got to the dealership, the vehicles were available I was so impressed with the process.i went online and selected several vehicles to look at. When I got to the dealership, the vehicles were available and ready to test. After many, many questions (all answered by a very patient Bryan). I selected my 2016 Fusion on a Saturday and picked it up the following Tuesday. The staff are very professional and courteous. I am extremely no happy with my car, but even happier with the staff. No pressure, no upselling, and they delivered everything they advertised! Thank you Stoneham Ford. You rock! More

As usual service at Stoneham Ford was excellent. My tailgate opened while pulling into my garage causing a broken window and rear windshield wiper assembly. I had the glass replaced and a new wiper a My tailgate opened while pulling into my garage causing a broken window and rear windshield wiper assembly. I had the glass replaced and a new wiper assembly. I then made an appointment with Stoneham Ford service department. They did test all of the electronics and the operation of the tailgate assembly. They were great. More