Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stoneham Ford
Stoneham, MA
271 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru.
At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales.
Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts.
Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning.
In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you.
Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well.
Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 271 reviews
Verified Customer
September 27, 2025
I had to bring my car in for the my steering which has already been diagnosed they took a day to diagnose it then had to order parts and contact my warranty company when I went to pick it up my check engi already been diagnosed they took a day to diagnose it then had to order parts and contact my warranty company when I went to pick it up my check engine light was on and they said that a vacuum hose had cracked it was fine when I brought it in it was not fine when I picked it up I tried to drive away and they left it out there for me to take like that. Now I still have the rental which I'm not paying for I'm not paying for the cracked vacuum hose because they cracked it and my car is going to be there until the beginning of the week someday I don't know when. Also after I returned it with the check engine light on I had to call them at 4:00 on a Friday as no one got back to me on the status of my vehicle More
by DEE.DEVINE3711
Employees Worked With
Service
September 26, 2025
Went in for an oil change and they were very friendly and fast service. Thank you very much. fast service. Thank you very much. More
by Kfelton22
September 26, 2025
This is my second time buying from Stoneham Ford, and the process has been just as smooth as the first. Everything is clean, professional, and straightforward. The team makes the experience easy and stre the process has been just as smooth as the first. Everything is clean, professional, and straightforward. The team makes the experience easy and stress-free. Highly recommended! More
by Victorycontractor@hotmail.com
Employees Worked With
Geovane
September 24, 2025
Set appointment at service dept, van went in as planned, very happy with all services performed. Fixed my check engine light that was stuck on very happy with all services performed. Fixed my check engine light that was stuck on More
by Steven.fuller
Employees Worked With
Service dept
September 21, 2025
From setting up the appointment to having the van returned by their staff, the whole process was very easy. The liason kept me in the loop. I was most impressed that the electrical problem was diagno returned by their staff, the whole process was very easy. The liason kept me in the loop. I was most impressed that the electrical problem was diagnosed and resolved. Thank you! More
by BILLOOB
Employees Worked With
Craig, Steve , Bryan.
