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Stoneham Ford

Stoneham, MA

4.7
246 Reviews

211 Main Street

Stoneham, MA

02180

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Showing 246 reviews

April 28, 2025

I would never go back to Stonham Ford. My 2020 T250 van was brought in for a simple oil change. It was hard me to believe that the Transmission oil leak was not seen by the techs. They did More

by 13steve13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
quick lube and service
Apr 30, 2025 -

Stoneham Ford responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Stoneham Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Quick Lane Manager, Joe Williams, at 781-438-0490 ext. 140 at your earliest convenience and we will do our best to make this right.

March 02, 2025

Chris Chapman at Stoneham Ford was helpful and knowledgeable. He helped me find the vehicle I wanted. More

by JMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Benn, Chris Rivest
Mar 18, 2025 -

Stoneham Ford responded

Thank you for taking the time to leave us this 5-Star review, and for your business! Best of luck with your brand new vehicle! Safe travels!

January 30, 2025

Very helpful not pushy and very polite. I had used them once before and would again More

by Capfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Giangrande, Dave O'Shea
Feb 28, 2025 -

Stoneham Ford responded

Thank you so much for leaving us this review! We hope to see you again!

January 19, 2025

I have bought a fair share of cars in my time, worked at a dealership before, and I actually like the adversarial back and forth haggling over a sale. Stoneham Ford ruined all that LOL. Their price was lo More

by dirtywaterdiver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivam Passos
Feb 28, 2025 -

Stoneham Ford responded

We can't thank you enough for leaving us this fantastic review! We're so glad that we beat your expectations and that you enjoyed working with Ivam on the purchase of your new vehicle. Safe travels!

January 17, 2025

I worked with Ivam who was courteous and helpful. I didn’t feel pressured and he helped me get into the car I wanted with a monthly payment I was looking for. More

by Pokeyladybug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivam Passos, George Benn
Feb 28, 2025 -

Stoneham Ford responded

Thank you for choosing us when it came time to purchase your new vehicle, and we're so pleased to know that you had a fantastic experience working with our Sales Representative, Ivam! Best of luck with your new car!

December 31, 2024

Stoneham Ford has been my go to Dealership for many years. They always get it dine for me and this time, was no exception. More

by unckeJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in Service
Feb 28, 2025 -

Stoneham Ford responded

Thank you for being a repeat customer of ours, and for always choosing us as your "go-to" dealer! We appreciate your business, Jack!

December 21, 2024

Have just closed the deal in my 2021 F150 Lariat lease buyout at Stoneham Ford. This is the third F150 I have leased or bought from Stoneham Ford. The sales and finance staff is always honest, and profess More

by shawntdonsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Benn
September 08, 2024

The Salesman, Bryan Meuse was the best and most efficient salesman I have ever encountered. He was helpful, knowledgeable and efficient. Processing the financing with Mike had to be the easiest and quickes More

by lombardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Giangrande, Bryan Meuse
Sep 10, 2024 -

Stoneham Ford responded

We appreciate you taking the time to leave us this great 5-Star review, and that you were satisfied with your Sales Representative, Bryan! Wishing you the best of luck with your new vehicle!

August 19, 2024

every purchase here over 2 decades has been painless. This time I was in and out in 45 minutes. Brian F. knew the car and was able to answer my questions correctly. I've NEVER had an issue with Stoneham More

by NegAtive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Benn, Mike Giangrande, Brian Flaherty
Sep 10, 2024 -

Stoneham Ford responded

We appreciate you taking the time to leave us this fantastic review! We couldn't be happier to know that Brian Flaherty answered all your questions and that you were taken care of by him. Safe travels with your new vehicle!

July 25, 2024

From start to end was a smooth ride! Knowledgeable sales staff made for an easy transaction. Would certainly consider purchasing through Stoneham Ford again. More

by Al Frazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Maguire, Brian McCarthy
Sep 10, 2024 -

Stoneham Ford responded

Hi Al, thank you for giving us this 5-star review! Best of luck with your new vehicle, and we hope that you come back to see us the next time!

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