Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stoneham Ford
Stoneham, MA
298 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru.
At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales.
Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts.
Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning.
In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you.
Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well.
Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 298 reviews
Verified Customer
October 17, 2025
The guys I dealt with at the windows as far as checking my vehicle in, answering their questions and in-turn having questions for them as well were all great! I could see they were very busy but that was n my vehicle in, answering their questions and in-turn having questions for them as well were all great! I could see they were very busy but that was never reflected in their dealings with me as the customer. I believe it was John who helped me out, I’m terrible with names, but he was at the very last window on the right if you were to enter from the side entrance. He jumped thru hoops for me in making sure I was satisfied and def am. In fact, I think I’m going to start bringing my vehicle in for my routine oil changes from now on. I normally try to save a few bucks and time by avoiding the dealership, but my experience this time changed my perspective on all of that. It is a good feeling being assured that so many things were checked out, taken care of and done right!. They were great. More
by SHIPYARDJAY
Employees Worked With
John
October 12, 2025
The people and service were very helpful and professional. The problem is that about a month ago I brought my car in and was told they could not figure out what was wrong and I was charged $80. professional. The problem is that about a month ago I brought my car in and was told they could not figure out what was wrong and I was charged $80. Two previous service stations told me the same thing and charged me nothing. A few days ago I had more info so I brought the car in again. Before I said anything about my new information they called me and said they thought the problem was one of two things and suggested doing the cheaper of the two. I said yes. That cost $650. Now we can only wait to see what happens. I hope the work that was done fixed the problem. And I’d like my $80 back. More
by keithgaffneywoodcarving
Employees Worked With
October 11, 2025
Stoneham Ford made my purchase incredibly easy. I’ve bought many vehicles from Billy Pollock and I will continue to buy many vehicles from Stoneham Ford and Billy Pollock. I’ve bought many vehicles from Billy Pollock and I will continue to buy many vehicles from Stoneham Ford and Billy Pollock. More
by BUDDYFELT
Employees Worked With
Billy Polic /santapio
October 11, 2025
Enigmatic. One month ago I was charged $80 only to be told they couldn’t figure out what was wrong. Now, on a second visit, with no input from me except for $60 One month ago I was charged $80 only to be told they couldn’t figure out what was wrong. Now, on a second visit, with no input from me except for $600+ they “may” have found the problem. Previously I had two other repair shops try to find out what was wrong. When they couldn’t figure it out they said no charge. More
by keithgaffneywoodcarving
Employees Worked With
Man who picked up the car and drove it back did a good job.
October 10, 2025
Friendly straight forward dealership. My family has bought around a dozen cars from them over the years. My family has bought around a dozen cars from them over the years. More
by hewitt_scott
October 09, 2025
Good good good good good good good good good good good good good good very good v good v good good good good very good v good v good More
by GBMITRANO
Employees Worked With
