Stonecrest Honda

Car never fixed I brought my car there three different times & it was never fixed. I had an appointment one of those times & was told to bring it back another time d I brought my car there three different times & it was never fixed. I had an appointment one of those times & was told to bring it back another time during the week because the scheduler & the crew weren't on the same page. When I took my car the last time, they kept it for a week & let me use a loaner. They ended up calling me & telling me that they couldn't get the lights to come back on in the vehicle after turning them off & after I told them numerous times what they needed to do to get them to come back on. I paid $145 for diagnostic testing that was basically a waste. My car has been parked ever since I went & got it until I can get someone else to fix it. I will not be returning to Conyers Honda. More

Keep me going With the scheduled appointment, my arrival and service needs were anticipated. Service advisor was friendly, courteous, and professional. The work and With the scheduled appointment, my arrival and service needs were anticipated. Service advisor was friendly, courteous, and professional. The work and cost was carefully explained. The vehicle was ready at the projected time. More

Effective I thought Chris was very responsive and helpful regarding my need for service.and recommendation for the additional service needed. He was also knowle I thought Chris was very responsive and helpful regarding my need for service.and recommendation for the additional service needed. He was also knowledgable about my concerns. More

Awesome service I always go to Conyers Honda for all my service. I moved 30 plus minutes away but still go back to Conyers for all service. The employees are the best I always go to Conyers Honda for all my service. I moved 30 plus minutes away but still go back to Conyers for all service. The employees are the best. Very professional, Matt Bentley and James Owens are the best! More

Stewart is awesome and helpful Stewart was great to work with. Helpful and worked with my needs and schedule. Went in for recall and minor work while still under warranty. Work seem Stewart was great to work with. Helpful and worked with my needs and schedule. Went in for recall and minor work while still under warranty. Work seems to be done well. More

Can"t get in park I could not get my car in park, so I went to Honda and behold It was a part of a recall and they fixed it very quickly. Awesome customer service!!!!! I could not get my car in park, so I went to Honda and behold It was a part of a recall and they fixed it very quickly. Awesome customer service!!!!! More

Great Customer service and fast turn around time This is the second time Chris assisted me and I was very pleased with the customer service he provided. He was personable and pleasant. Previously, I This is the second time Chris assisted me and I was very pleased with the customer service he provided. He was personable and pleasant. Previously, I did not have a good experience at Honda Conyers and I started going to the Honda service center in Snellville. After these last two visits at Honda in Conyers went so well, I will definitely be back. Thank you ;) More

Awesome Everyone was so nice and made you feel Welcome pleasant to talk to I like that they go further and give you heads on what you need to do later on t Everyone was so nice and made you feel Welcome pleasant to talk to I like that they go further and give you heads on what you need to do later on to your vehicle More

SERVICE DEPARTMENT VISITS The service is great and service advisers are always nice and friendly. There are 3 service personnel that I have worked (see below) that have always The service is great and service advisers are always nice and friendly. There are 3 service personnel that I have worked (see below) that have always gone out of their way to ensure that my issues were resolved in a timely manner each time I brought my vehicle in for service. Special thanks to Cheryl, Chris, and Thang for always making my visits a pleasant one! LJ More

Easy purchase I purchased a Honda hrv and the experience was a positive one. One small math error when they double quoted the $699 fee but we worked through that. S I purchased a Honda hrv and the experience was a positive one. One small math error when they double quoted the $699 fee but we worked through that. Suggestion. If you want people to answer the survey there doesn’t need to be a minimum word limits. More