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Stonebriar Chevrolet

Frisco, TX

4.5
1,030 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,030 reviews

July 15, 2023

Great experience. Got me in quick. Great communication. Listened to my explanation about the problem I was having and relayed it to the technician so the work was comp More

by deshields4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah Eszlinger , Nikki Van Doran
Jul 21, 2023 -

Stonebriar Chevrolet responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 15, 2023

My vehicle was at the dealership at the time of the appointment. I had a oil change , transmission fluid changed. Belts changed if needed didn't need it. The differential fluid change but the dealershi More

by clafratte
Recommend Dealer
No
Employees Worked With
Brian Hershman
Jul 21, 2023 -

Stonebriar Chevrolet responded

We apologize for the disappointment you experienced with our services. Our team aims to provide exceptional service to every customer, and we regret that we fell short of your expectations. To address your concerns and ensure that we continuously improve, we would appreciate more specific details about the issues you encountered. Please reach out to our customer service department, and we will work diligently to resolve any outstanding matters. Please reach out to Rena Marson, our Customer Relations Manager, at Rmarson@stonebriarchevrolet.com or 469-476-0957 at your earliest convenience to discuss this further.

July 12, 2023

Stonebrier Chevrolet epitomizes what Sales and Service is all about. After my purchase /investment, the assistance doesn’t stop. From the sales staff, over to the service staff; professional and friendly. More

by Ramon_arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron in Service Dept. (5 Stars) , Nikki Van Doran
Jul 13, 2023 -

Stonebriar Chevrolet responded

Thank you so much for your review! We are so happy to hear that you had a good experience with us, and we are glad that we had the opportunity to serve you! We hope to see you again in the future!

June 28, 2023

Nice place. Good lounge area. Car ready when promised. Everything done right. No return trips. More

by Bob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Jun 29, 2023 -

Stonebriar Chevrolet responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 26, 2023

Johnny is the best car seller, thank you for everythin God bless you and your family More

by Mansour
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thank you, Nikki Van Doran
Jun 29, 2023 -

Stonebriar Chevrolet responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 19, 2023

It is very easy to work with Stonebriar. They are very accommodating to the customers! More

by Chevy2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah eszlinger
Jun 21, 2023 -

Stonebriar Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 17, 2023

Great customer service Conner was great and accommodating. He worked with me and got the repair done in one day. More

by Nikki231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Jun 21, 2023 -

Stonebriar Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 16, 2023

Very professional team, very satisfied with my experience with the service team Maria and support team members are easy to work with including Charlie the shuttle operator. More

by dweenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Jun 21, 2023 -

Stonebriar Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 07, 2023

Joel was a great advisor. Kept me updated the whole process and was prompt. Always did what he said he would do. Techs here do good work and I don't have to worry about how th More

by Marcus F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 15, 2023 -

Stonebriar Chevrolet responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 03, 2023

The entire service experience at Stonebriar Chevrolet was great. The whole staff was professional, courteous, and transparent. Much happier with this dealership than two others I’ve been to in the DFW metrop More

by jefflierly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Jun 07, 2023 -

Stonebriar Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

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