Stonebriar Chevrolet
Frisco, TX
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Employees drink on job I was in here to service my sons car and saw the unexpected, an employee CHUGGING A BEER while inside their car wash. We happened upon this while walk I was in here to service my sons car and saw the unexpected, an employee CHUGGING A BEER while inside their car wash. We happened upon this while walking around looking at cars while ours was serviced. The vehicle was not his own and he was in full Chevrolet stonebriar attire. Knowing this was no acceptable in any way I tried to tell a amanager but one was no where to be found. We went back in and saw said employee as we were walking to cashier. with a name tag reading Cody Hoffman. I have contacted BBB and will be contacting our atternoy General about this situation. How do I explain to my child that's it's obviously okay to drink while working? So disappointing that one employee will cause me to no longer do business with this dealership. You will not be getting behind the wheel of my vehicle, while drunk and chugging another beer. Absolutely ridiculous. More
Stonebriar Cheverolet Recently I came to Stonebriar Chevrolet for routine maintenance for my 2016 Equinox. As always Chris P in the Service Department was friendly and prof Recently I came to Stonebriar Chevrolet for routine maintenance for my 2016 Equinox. As always Chris P in the Service Department was friendly and professional. He was able to have my car serviced and I am very pleased with how it runs. I highly recommend Stonebriar Chevrolet More
Great service Have been taking my vehicle here for years. Every time they are great! I will continue using stonebriar Chevrolet in the future. Thanks again for taki Have been taking my vehicle here for years. Every time they are great! I will continue using stonebriar Chevrolet in the future. Thanks again for taking care of me! More
"Awesome Staff" From the moment I arrived John Frigon made me feel right at home. I explained how my I hated car shopping and how I hate being pressured by salesman. From the moment I arrived John Frigon made me feel right at home. I explained how my I hated car shopping and how I hate being pressured by salesman. He informed me that this dealership did not work like that. I stepped away with a new truck and amazing incentives to go with it. I will definitely be back to upgrade in a few years! More
Oil change and recall Mark was great to work. Up front with service and extremely friendly. All service was completed as promised. Truck looked like new with Zaktec reap Mark was great to work. Up front with service and extremely friendly. All service was completed as promised. Truck looked like new with Zaktec reapply, very happy with product. More
"Oil change and recall" Mark was great. With a little help from Brenton Staten, my visit was awesome. Service was over the top and extremely friendly. All service was compl Mark was great. With a little help from Brenton Staten, my visit was awesome. Service was over the top and extremely friendly. All service was completed as promised. My truck looked and smelled like new with the Zaktec application. I will happily recommend Stonebriar. More
Service recall It was a seamless visit. They had to fix a recall on my car. The visit lasted 2 hours from start to finish. My appointment was made with Maria but It was a seamless visit. They had to fix a recall on my car. The visit lasted 2 hours from start to finish. My appointment was made with Maria but when I arrived Bryan helped check me in. My checkout process was also pleasant. The cashiers are very friendly. More
Awesome Friendly staff, I was asked multiple times from different staff if I need anything like water, etc. I used the same sales gentleman "Eddie" for my new Friendly staff, I was asked multiple times from different staff if I need anything like water, etc. I used the same sales gentleman "Eddie" for my new truck (2017 Silverado midnight edition) as I have for my other 2 vehicles from stonebriar. Eddie you are truely a great salesman that doesn't pressure people into buying a car, you give and share your life experiences which makes it feel more comfortable. Lifetime customer you, yourself Eddie has made me! Couldn't be more pleased with the service! Keep up the great work. Thank you Eddie "sales guy" and pharrinton "sales manger". Pharrington is outstanding, he was the last guy I spoke with for finance and offered warranties. I declined them, but since I was a repeat customer, he gave me great deals on them, which he sold me on! Gentlemen keep up the great work! I will for sure refer anyone I know who is looking into a new or used vehicle to y'all! . Stonebriar your staff are what makes buying a new car fun and easy! Once again thank you and please post this everywhere and give your outstanding staff a pat on the back! More
Awesome service Andy Richardson and Jeff Powers were exceptional, from beginning to end!!! they made the car buying experience, which is often not pleasant, a tru Andy Richardson and Jeff Powers were exceptional, from beginning to end!!! they made the car buying experience, which is often not pleasant, a truly wonderful and enjoyable one!!!!! More
Cooperative, Helpful Service The sales person was helpful, patient, and reviewed all of my options with me. I was shown the service department, and a helpful manager helped me ma The sales person was helpful, patient, and reviewed all of my options with me. I was shown the service department, and a helpful manager helped me make a decision with regard to my options on the warranty. The buttons, and their functions. were reviewed with me, and stickers were attached to pages that I might want go over in more detail later in the manual. My experience was very positive. More