
Stonebriar Chevrolet
Frisco, TX
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Unprofessional, between Ryan, Brian and Drew, not a single person wanted to take accountability for selling me tires that I did not order. Drew who had an opportunity to correct the problem, called single person wanted to take accountability for selling me tires that I did not order. Drew who had an opportunity to correct the problem, called me a liar, refusing to even acknowledge that his INCOMPETENCE as a service director led to my car being order tires that were not for it. I’ve contacted Sunbit to cancel my contract with them, resulting in a full charge back to the service department. Run away from this dealership, until Drew Burke and Jeff W are replaced, this dealership will continue to be shady, deceptive and incompetent. More
Comprehensive understanding of My needs; here to service my vehicle while also able to show options and savings. Appreciative of a well maintained vehicle. Proactive communication and a can do attitude. my vehicle while also able to show options and savings. Appreciative of a well maintained vehicle. Proactive communication and a can do attitude. More
Oversell the dealership is very professional and personable. My service agent was amazing to work with and kept me informed on what was going on with my new vehicle and explained to me in laymen’s personable. My service agent was amazing to work with and kept me informed on what was going on with my new vehicle and explained to me in laymen’s terms what the tech was finding. I have a brand new 2500HD and what was happening was extremely uncommon but they got it figured out. More
Ryan did a great job explaining the service to be done in my truck, and was ready faster than expected, definitely looking to work with Ryan on my next services my truck, and was ready faster than expected, definitely looking to work with Ryan on my next services More